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Modernbill 5 Temp Directory + Open_Base




Posted by Edrick Smith, 12-25-2007, 09:33 PM
I posted this over on ModernBills support forums but figured I'd see if anyone has any ideas here either, Hey, I'm trying to install Modernbill v.5 onto a Plesk Server. Now I don't know if this will effect it at all however, the system is a CentOS 5 box running HyperVZ (Virtual Servers) on OpenVZ. Then the VE Environment is running Plesk 8.2 with the newest updates on a CentOS 5 OS also. Anyways, so I've fixed all the other errors however no matter what I do I continue to get these two errors, Critical requirements not satisfied. Please prepare a suitable environment before continuing. You MUST have a writable temporary folder [you do not]. You MUST have the php.ini setting "open_basedir" unset for access to system-level API libraries [you do not]. ----- I have tried all the different varieties of entering the path name to the tmp folder which is set to 777, however it continues to tell me that it can't find the temp directory. Also for the php issue for open_basedir I've commented it out and tried putting it to = none. Again neither of which work even after restarting apache.

Posted by david510, 12-25-2007, 10:11 PM
Did you try check the open_basedir protection specified in the httpd configuration?

Posted by Edrick Smith, 12-25-2007, 10:16 PM
I didn't find any line in httpd.conf for open_base

Posted by david510, 12-25-2007, 10:30 PM
Make a phpinfo.php page with the following code in the document root, take the page in the browser and search for open_basedir setting.

Posted by activelobby4u, 12-25-2007, 10:35 PM
http://www.moderngigabyte.com/modern...ad.php?t=28303 might help

Posted by Edrick Smith, 12-25-2007, 10:49 PM
Tried that same error, only difference I'm using IonCube

Posted by Edrick Smith, 12-25-2007, 10:51 PM
Master Value is None Local Value has a path. I changed the local value though inside of http.include? open_basedir /var/www/vhosts/proxxonline.com/subdomains/billing/httpdocs:/tmp no value

Posted by david510, 12-25-2007, 11:11 PM
Give like below. php_admin_value open_basedir none

Posted by Edrick Smith, 12-25-2007, 11:16 PM
Here's what I have in the httpd php_admin_flag engine on php_admin_flag safe_mode on php_admin_value open_basedir none ---- Do you think it has anything to do with it being a subdomain?

Posted by david510, 12-25-2007, 11:30 PM
Well, did you check the phpinfo page for the open_basedir setting?

Posted by Edrick Smith, 12-25-2007, 11:36 PM
Like I said above your other post globally it's disabled, and then locally it's not even though it is disabled in the httpd.include as shown above also.

Posted by Edrick Smith, 12-28-2007, 02:57 PM
Anyone else have any ideas? Apparently no one responds to topics on the modernbill support forum "shrug"

Posted by phpa, 12-29-2007, 08:49 AM
Hi Ricky. Problems are unlikely to be from our component, but if you do need to contact us with any query then you can do so in our helpdesk. Good luck and all the best for the New Year!

Posted by Edrick Smith, 01-12-2008, 07:22 PM
I've tried every single thing I can think of from creating config files, editing config files, editing global (which it is disabled globally) but I cannot get the fangled thing to disable locally.



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