moving Resold accounts by Reseller

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Posted by mk123, 07-29-2002, 01:52 PM
How to move Resold accounts from one Reseller account (provider A) to another Reseller Account (provider B) Both are on WHM/Cpanel? It would be also beneficial if some inputs of WHM to Plesk/H-Sphere/.... transfer information is available. Thanks
Posted by elevation, 07-29-2002, 02:53 PM
This can be done through Provider B's root WHM (under 'Transfers') You'll need the root pw for both the servers though--- ask your host to do the transfer for you.
Posted by mk123, 07-29-2002, 04:08 PM
yeah ... but the Resellers normally don't have Root access. And Provider A may not be willing to do this to Provider B's server (competitor/ whatever) Any tools, tips, tricks?
Posted by Samuel, 07-29-2002, 04:10 PM
You can tar up the reseller's home directory and his sub accounts seperately and move them via ssh. The new server will need to asign the accounts to the reseller on the new box.
Posted by MCHost-Marc, 07-29-2002, 04:48 PM
Just had a question on this from a client, so i'll copy/paste the answer here Do you have ssh access to both servers? You could use scp. Log into the server where you wish to move the files from and then: Replace public_html/ with any files or folders you want to move
Posted by the-muse, 07-29-2002, 05:45 PM
CAUTION]: If any of the resold accounts are using the Interchange Shopping Cart, you may have a problem transferring those accounts, regardless of which method you use. I've tried transferring an Interchange enabled site with the help of my hosting provider. The entire site was transferred, as expected, including the Interchange Shopping Cart (even the catalogs directory outside the public_html). The cart didn't work when an attempt was made to access it. "Page not found", even though a physical examination of the site revealed the page to be there. [/CAUTION]
Posted by mk123, 07-29-2002, 08:39 PM
ok i searched for more help and i found online manual for scp. http://www.stat.duke.edu/~sto/security/scp_man.html Since both places Cpanel is used: How the old POP emails will be recovered or no chance of recovery? I create all the emailids on the new server and then transfer through scp. So will the newserver emailbox will contain all the old emails? Thanks
Posted by StevenG, 07-30-2002, 08:12 AM
What you do, is first install the Interchange cart via cpanel on the server you are moving to - Then transfer the files - Then you may need your host to run /scripts/fixinterchange or /scripts/fixinterchangeperm if you don't have root access. I've always found that to work well when helping transfer sites over that use interchange.
Posted by the-muse, 07-30-2002, 11:21 PM
To Dotcomsnz... thanks for that info... I'll pass that on to my hosting provider to see if it would have made a difference... ... this we did. This I'm not sure we did, since I don't have root access... I'll pass this on, and find out...