Portal Home > Knowledgebase > Articles Database > Email Bounce Back Problem


Email Bounce Back Problem




Posted by aodat2, 06-02-2011, 11:01 PM
I'm not too sure what we could do here but it seems that as of late, we have been getting more and more BounceBack emails from unknown providers and etc. When we check the logs or etc, there are no such emails sent out. Like for example today itself, we have already received about 80 emails which is totally bounceback emails which we have no idea where it came from and etc. Is there a way to stop this? How do you guys deal with problems like this? What would your advice be in such cases? I'm totally out of ideas on what to do to prevent this from happening. Any ideas or suggestions would be very much appreciated.

Posted by GGWH-James, 06-02-2011, 11:53 PM
You're meaning that somebody is spoofing e-mail addresses at your domain and some of them are getting bounced back to you?

Posted by aodat2, 06-03-2011, 04:49 AM
That's exactly what I am meaning... I don't know who is doing that but it's really annoying and really troublesome.

Posted by GGWH-James, 06-03-2011, 10:14 AM
Do you use e-mail authentication (i.e. DomainKeys and SPF)? Enabling DomainKeys and SPF should reduce the amount of bounce-backs due to spoofed addresses from your domain.

Posted by centauricw, 06-03-2011, 10:45 PM
What your seeing is that some spammer has hijacked your email address to use as the sender address in his spam. He wants a legitimate email as the sender because mail servers are checking that these are real addresses as part of their spam filtering. But the spammer doesn't want to be bothered with all those undeliverable bounce messages (mostly the recipient address does not exist), so he's happy to have you deal with them. It's really a random thing, like winning the lottery, only Ed McMahon clubs you instead of giving you check.



Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read
Mac Hosting (Views: 655)

Language: