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EasyCpanelHost - Current Issues

Posted by Zeroface, 06-28-2009, 04:55 PM
Company Domain: Easycpanelhost.com Little history about this issue before it was taken to where it has gone to now. Some of My Clients couldn't see their websites after the account was created unless they used a proxy Site and/or Proxy IP. I put in a request to see if the IPs were banned/blocked by the firewall and requested them be removed and safe listed. I got a reply from my ticket "This will be done" and ticket closed. I returned to my client and asked them to confirm they could see the website hosted by me and in return got a "NO I still can not see my website whats going on". I then open live chat and discuss this, then I'm told please open a support ticket about this issue so it can be addressed. I reply I've opened a ticket and it was replied to and said it was done and closed by nothing changed, My client even waited 72hours to ensure any wait period was out of the picture. Still unable to see the website "This now includes the main domain I offer Hosting from" Now Bigger Issues at hand. [Issues with Polices They Have] 24 x 7 x365 Live Support Policy The Live chat department worked until I started having issues with my account and Placing Tickets in wasn't getting responses I then went to live chat and then get the following error USA & Canada Toll Free # 1-866-231-8146 I call the US Toll Free # and find that its "Suspended" Leaving No resort but to contact them with the following number 1.905.426.0278 Head Office " Pickering, Ontario Canada" Which goes to a Fowarding " Currently Not Available" Yet I called at the time of operation Monday - Friday 5am - 10 PM EST Sat & Sunday 9am - 10PM EST I placed my first call at 10AM EST - Got same message Placed my Second call at 1PM EST - Got same message Placed my 3rd call at 3:30PM EST - Got same message All Calls were with in Hours of Operation of the Phone Support /Pre-Sales Hours Help Desk 24 x 7 x 365 30min Response I've placed 3 support tickets about diffrent issues and none were replied to Only one was merged and then placed on hold and later closed. I put in a Refund Ticket on 06/28/2009 And under the 30min response they state Its been 2hrs and Yet have not been replied to the ticket. I've had plenty of issues with this Company I ordered the RS2 Reseller from them To get WHMCS & Personal Staff While I wasn't online to help my clients. After setting up the WHMCS getting everything in working order. My WHMCS was suspended - For No reason as All I had done was set up Login information and start placing packages and such. After doing this IT was suspended and I opened up my first ticket about WHMCS and they answered stating the install team would fix this issue as the IP had changed. Now Back on to my set up I went and after a few weeks Suspended again This time 0 Answers from my ticket and my ticket was Closed. After having issue after issue I thought best to pull out while I was just forming and move to a better host/provider and such I placed a Cancel Order | Refund ticket as advised by the companies KB on how to request a refund. Mind you This approach is under the Help Desk (30 min Reply) With in mind the money will take a few more days to be process From the KB on there site
Posted by ZacharyW, 06-28-2009, 05:05 PM
Hmm, odd I haven't read a whole ton of great reviews on them here on these forums, sorry to hear of your troubles.
Posted by dirtydoug, 06-28-2009, 11:19 PM
oh my what could be the problem. Geez this is not looking good my support ticket was still not been answered since june 27th and i tried to call them too on their toll free and landline and other contacts the chat support is dead. Wow i think i have to make backups now on my websites before something not really good happened. Oh no im not panicking im just being careful as have read a lot of negative feedbacks about them and now this finding out that i am not alone who had trouble with their support. This was not like this before my tickets were answered prmptly even though im having difficulties with them somehow esp. on CHOWNING but they really do their best to answer my ticket in less than 24 hours but lately i noticed that sometimes it takes 48 hours till i recieve andswer from them and sometimes i have to follow up on live chat and now all contacts are dead. Hmm i just hope george will come up here and clear this things. Just wanna hear from him.
Posted by asambler, 07-01-2009, 05:07 PM
it appears than the problem of bloqued accounts applies only to newly created accounts since I have no problem with domains created befor Jun 20. also the absense of the support team its a real thing, right now you cant get any response from this company by any means. I will also recomend to anyone who is hosting on this company, to backup all your sites right now and start looking for an alternative, just in case this guys have disappeared with our money and the server is just awaiting termination from the data center company. It's realy a shame but it appears history its repeating itself.
Posted by 2012Panda, 07-01-2009, 05:48 PM
If a webpage cannot be seen and everything else is running fine, its down to a persons PC or the ISP. If PC is the case, then try removing cache files etc., this takes out all the rubbish you had previously and sooner or later you should be able to see the updated website.
Posted by Dustin B Cisneros, 07-01-2009, 06:50 PM
This doesnt sound like good support at all what's the domain you currently have hosted with them?
Posted by asambler, 07-01-2009, 07:11 PM
this is not just the website but the cpanel and ftp access is broken, even a trace route will stop just before reaching the server. also the real problem is the absense of support nor response from them.
Posted by dirtydoug, 07-03-2009, 10:35 PM
does anyone here can access their website? mines not.. i dont want to panic but things getting worst first support have gone now the websites cant be access. geez!
Posted by asambler, 07-03-2009, 10:39 PM
my sites appear to be allright, even my ticket have a response yesterday from a level 1 support person. I ask about the situation but no response since then.
Posted by asambler, 07-03-2009, 10:44 PM
I'm considering InnoHost or HawkHost as alternatives, a bit more expensive but it seems both have been in business for a while. can anyone recomend a better option?
Posted by Zeroface, 07-04-2009, 02:12 AM
Before I went out of town to *NC* to drop off my brother to his soon to be wife's family I left a ticket with a request for my Account to be Canceled and a Refund issued. Before I could leave they said I would need to back up my account before they would cancel/refund so I did this before leaving and replied that I had done so and they can cancel and refund my account. After being gone (3) days I returned to the following message in my e-mail. Yet I requested the account be canceled and Refunded before I left, Nothing was left for me to responde to and/or reply to other then come home from my long trip and see my money in my paypal account but alast its not. And Now I can't access any of my sites. It seems that I'm going to have to contact paypal (even though I dout they do anything)
Posted by dirtydoug, 07-04-2009, 10:31 AM
wow that is horrible... geez i cant comment anymore.. @asambler yeah i recieved a response too and im still waiting for the other reply i can access my website again now i gueessed i was just panicking much... its just that they're live support is not working and no prior notice about this even an email from them so im really on a panick
Posted by Zeroface, 07-04-2009, 11:04 PM
Well After a few hours I thought I would try the 1.905.426.0278 Head Office " Pickering, Ontario Canada" Number to see if I would get a response and to such a shock I got a actual person and not a forwarding auto message. I told the person What I was calling in regards and informed them of the Live Support being offline/not working and that I had put in a ticket to cancel/refund my account and was asured it would be taken care of by tonight, its now 10:03PM (CST) and 0 response and the number is once again suspended / un answerable. >< Soon I'll get the "Its past the 45 day policy we are unable to refund your money but have canceld your account". ><
Posted by Zeroface, 07-05-2009, 11:16 AM
Well, It seems they have canceled the USA & Canada Toll Free Services Number 1-866-231-8146 And are still not answering support tickets even after talking over the phone by the International Call # (which isn't free mind you) and still not living up to what they have said they are going to. They are able to Post on the forums but not answer this topic and/or support tickets? How strange this is. I'm going to once again call them and see what is up and while doing so write up a Paypal Claim. EDIT: It seems now they are forwarding the only working number (International Call #) To a Messaging Service (This could be due to 4th of July Weekend) However They should still respond to support tickets & E-mails However they are proving themselves that Client Care & Support Isn't one of the features they pride themselves on. All I'm wanting is a Refund I've posted my Request via Live support (even ticketed) BEFORE my 45-day Refund Policy wouldn't be valid and they are dragging this out. I'm feeling more like they are doing so to claim my 45-day Refund isn't VALID and that They will cancel my account but can not refund my account noted amount. (sigh) Last edited by Zeroface; 07-05-2009 at 11:29 AM. Reason: Adding On to this so as I'm not double posting
Posted by Ninjapanther Hosting, 07-05-2009, 06:35 PM
I have posted about this compamy before, they are the hosting company from hell. All you ever see is bad reviews about them, when I was with them I sent them five support tickets never did get a reply from them. They do not honor there 30 day money back Guarantee keep away from this company there bad news.
Posted by larwilliams, 07-05-2009, 06:41 PM
This is why you should Google any company before going with them. Keep in mind though, the bigger the company (more clients), the more likely more negative reviews you will find. That doesn't mean they are bad though. Common sense would say that you can't please everybody, all of the time.
Posted by Dustin B Cisneros, 07-05-2009, 06:44 PM
Ouch you guy's dont seem to be happy with them at all. I used to see the owner active alot at a forum named webhostdir.com but never see him around anymore. It's really sad to see them go down hill.
Posted by Zeroface, 07-05-2009, 09:47 PM
Correct I've just got off the phone with the owner and hes stated he will be at the Computer tomarrow, and will Process the refund.
Posted by Dustin B Cisneros, 07-05-2009, 10:36 PM
Well that's great you got some type of notice.
Posted by Zeroface, 07-05-2009, 11:52 PM
Just because they gave a notice doesn't mean its going to happen , as I was told this would get resolved once before and it never happened. But I'm going to give them a shot to hold up to the word they gave.
Posted by dirtydoug, 07-06-2009, 07:42 PM
i might agree with you i mean i dont know yet as i am not asking for a refund though for a support one of their staff look unto my issue and answered my ticket after closing the other 2 days ago so i didnt bother asking them why it was closed so all i did was to open another ticket and asking them politely and so in less than 24 hours i got an answer from one of their staff but sadly its been 3 days now and they havent answered back again. Come on easycpanelhost whats the real score? all we want is just a small answer from our concerns just be clear to it there is no hurting by just saying the truth.
Posted by gunemalli, 07-07-2009, 01:04 AM
Wow, it is getting very ugly there. I was once a customer, and i moved out from them about a month ago. I'm really glad about that. I too was having trouble with them. I had DNS issues and a lot of down time. I'm now with a VPS provider and am really happy cos now everything is under my control. I think you should all look some where else and let George get his tings sorted out and start back. I think he should take a break.
Posted by Zeroface, 07-07-2009, 12:26 PM
dirtydoug They close the tickets if you don't reply within 48hrs of the opening of the ticket. And apparently some of hes closing out alot of things live chat don't work anymore, tollfree number canceled and his international line is only open not on the times it states but when ever you get lucky to get an answer. @gunemalli I'm planning on getting a dedicated and/or VPS provider but I want my money from EasyCpanel before I actually buy into the Dedicated/or VPS because its downpayment and I don't see since my request was in the 45 day period I should let them keep my money. [Added in] I'm about to contact my credit card company because I spoke to George over the phone yesterday of a evening and the conversation went as follows. (Original First Call Coversation) ME: Is this EasyCpanel? George: Yes it is how may I help you? ME: I'm calling again inregards to my refund ticket that isn't been answered George: Yes I'll be at a PC Tonight to process the refund to you. I will get it all sorted out tonight. ME: Okay, Thank you and did you know your Live Chat is not working George: Yes I'll get that sorted out and have it back on line shortly. (Last Nights Conversation) ME: Hello Easy Cpanel? George: Yes ME: Calling again about my ticket that isn't answered or processed about my refund. George: ahh, Yes I will get that processed tonight just to comfrim is this Alex? ME: No My ticket number is #454802 George: Ahh What is your domain on the account? Me: (Domain Name) George: Okay Right I'll process the ticket and get you the refund later tonight ME: Okay Thank you Let me know when your processing it via answering my ticket. George: Okay Thank you for the call ! So See hes promised to refund me 2 times via call and Once by a tech who answered the ticket. But have I been given the refund (NOPE). [Calling - 1-905-426-0278 You are now presented with] 19-T3 : The Customer your trying to reach is not avalible please call back ----------------------------------------- [Added Information] But Thought out all of this I've been keeping cool and respectful as I will not let poor service render my education and personal respect be shot down to a level of idiocy even tho my support and personal handling from this company are lacking in millions of ways. Last edited by Zeroface; 07-07-2009 at 12:31 PM.
Posted by SenseiSteve, 07-07-2009, 12:42 PM
Makes you want to pull you hair out, doesn't it? I can feel your frustration. Hopefully, George will honor his word and you can move on.
Posted by Dan_EZPZ, 07-07-2009, 01:10 PM
Sounds like they don't have the money to refund, $425 is quite a bit of money for a small company.
Posted by ldcdc, 07-07-2009, 01:21 PM
Given the other refund related comments from other customers, that seems a likely explanation for the repeated "no refund" situations.
Posted by railleur, 07-08-2009, 12:31 AM
He's the new Bonnie MacKenzie!!! Len (um, been there, done that. Get out NOW.)
Posted by Zeroface, 07-08-2009, 12:51 AM
I've currently opened a NEW ticket with requesting my refund however if nothing comes from this one I'm contacting my Credit Card Holder and reporting this issue and I will get the money refunded to me this way. I don't know what to say about this company it started out great then went down hill after wards.
Posted by railleur, 07-08-2009, 02:14 AM
It is sad, isn't it? Everyone had high hopes after the Mirni incident and his pleas for forgiveness. His excuses for his last couple of messes was that he was young and just starting. His excuses for this latest fiasco were that "it's hard to be [him]." I'm just amazed. Amazed that his site is still up and that he's still taking money. Len
Posted by PeakVPN-KH, 07-08-2009, 03:40 AM
My question is how do these guys get customers? We spend tons of money just to pick up one customer. We feel like we struggle for every one that we get and people like this get *real* non-fraudulent paying customers that just want service. Yet, they get this? Ridiculous. Why is it so hard for these people to just do the right thing and provide the service they say they will provide? Otherwise, give the poor guy his cash back and close up shop. Quit taking peoples hard earned money and playing with their lives.
Posted by railleur, 07-08-2009, 05:20 AM
He had a great appealing site, and his sister "manned" the live chat. It was easy to sign up with him. I personally did my due diligence by coming here to look up reports and found Mirni's glowing recommendation. I jumped, alas. Mirni and others who were pleased with his service have since left, in fury in some cases, in dismay in others. I was lucky. My 35 days with his service left me battered and my revenue took a huge hit, but I am not a reseller so didn't have clients to appease, thank heavens. George literally (and I am not kidding) LAUGHED at the issues people were having to deal with. He thought the whole thing a big joke, defamed Mirni and published both her and my confidential information publicly on these boards, then whined that he was misunderstood. Find the threads "6 month review" and "this is incredible" and you'll get a sense of his behavior. (Do a search for easycpanelhost, those threads come up.) Apparently he has done the exact same thing before under different business names. The thing is, Canada has very strict consumer laws designed to protect against just this type of fraud/theft; if they were notified, investigated George, saw the promises in his site and compared them to customer complaints, his site would not only be dismantled but he could face severe fines and even jail. It wouldn't teach him anything though if history is any guide. He'd be back, doing the exact same thing with a different name and Website. A good first step would be for WHT to strip him of his premier status and revoke his ability to post or advertise here. Think that will happen??? Len
Posted by IGXHost, 07-08-2009, 05:29 AM
Still no reply from the owner/representative here? If I haven't mistaken, they do have a rep here on WHT that posts regularly. Quite sad to see them go down hill like this. Their reputation will be damaged quite severely if these issues don't get resolved soon.
Posted by railleur, 07-08-2009, 05:52 AM
Seriously, how can it get worse? His biggest booster got fed up and left. If you treat your loyal customers that way, how can you survive? From what I understand, George took a powder. Disappeared. No more live chat, toll-free number or anything else. Not answering his phones, not responding to tickets. Gone. By the way, the "rep" who posts here is George, the owner. "They" consists of George.
Posted by IGXHost, 07-08-2009, 06:30 AM
I see, so it seems to be a one man band. Perhaps the one owner left for a vacation or is occupied with something else preventing him from being able to reply to tickets, e-mails, phone calls, or even these threads. Seeing how it's only run by one person, the possibility of this is quite high. Once that one person is unavailable due to whatever reasons that prevent him from being online, then it's natural that the company becomes unresponsive. This is the downfall of going with a company that's operated by one or very few individuals.
Posted by Ninjapanther Hosting, 07-08-2009, 06:53 AM
This is not necessary true, If he was organized he could of had access via mobile phone and answered his support ticket that way and if he was on holiday he could of took a laptop with him and got a hotel with internet service . IF he was organized he could of run a good business, and you can get mobile internet over here in the uk. There are no excuses for him running his company as bad as he has.One man bands can work your just got to be organized.
Posted by Dan_EZPZ, 07-08-2009, 09:48 AM
Usually with crazy, unsustainable offers. IIRC they were running a 6 months free promo here not long ago, that'll get them lots of customers but if they're not making enough money, they won't be able to fufill it.
Posted by Zeroface, 07-08-2009, 03:27 PM
Hello, He isn't on vacation nor is he gone, He just canceled the toll-free number and doesn't answer any e-mail's tickets or anything. I contacted him via his 905 number and twice was told I would get my refund processed and refunded. I've done everything to keep this from going to the big heads but hes unable to live up to what hes said and I'm not one to bash someone company nor person so I'll just keep my thoughts respectful and say that I've paid 425.99 to him for a Reseller/WHMCS which was free and was suspended (4) days into setting it up and nothing was done other then he changed ips and it was unsuspended now its suspended again and nothing can be done about it WHMCS can't answer any of my questions as I don't own it EasyCpanel does and they are gone or something. Now I dial his 905 and its busy. So I'm just waiting for it to be unbusy so that I can talk tohim and get my refund before I file my final complate to the ic3.gov as told by the RCMP
Posted by dirtydoug, 07-08-2009, 09:03 PM
So whats gonna happen to the people who were just starting to dream on the internet people with less money but high hopes? If you were us george what would you do? i know you're reading this thread and i know somehow you know whats going on but pls. dont you have any good conscience left? cant you just tell whats the real score just let us know. Don't make those people wiht less money and high hopes that trusted you be dismayed and get trauma over any hosting companies just because of this. pls. if you are really professional just get on this thread and let us the one who needs answer hear anything from you.
Posted by railleur, 07-08-2009, 10:04 PM
DirtyDoug, When the owner does respond, this is the kind of response we get: "Your back up files are ready, your tickets was replied to, You are ready to leave our servers you will take a major Load off if you know what I mean. Over the last 4 months I have put up with 20x the amount of cpu usage we allow an account to use, but since you are a thick headed person and think you are the most important person out of 1000 cpanel accounts our relationship is over. [B]I asked client to shut down store front until they moved from server, she gave me some sorry excuses saying my admin panel does not work[/B} This person is a floater, moving from host to host until they are kicked off, this is not the first time for this site nore will it be the last WARNING MAJOR CPU KILLER SITE TO ANY HOST (Note there are another 1000 cpanel accounts on server)" And "X-Hosted Thats the 2nd time you have brought that up. Host XL was started when I was 17 years old, we all got to start somewhere my experience and skill is much more advanced then when I was 17 years old. Host XL was open 1 year Closed due to money problems we only had 100 clients people who paid yearly we did not refund them because we did not have money to pay for servers let alone refund them. Last Host was even open shorter and all money was refunded to yearly payment clients we only had 10 clients total and maybe 1 or 2 paid yearly which we refunded Easy cPanel Host Open 2 Years Now Hosting 350+ Clients 200 Shared Hosting Clients 150 Reseller Clients We offer Weekly backups, Our client flow and income is very steady. This time around we are in a totally different ball part X-Hosted. __________________ Easy cPanel Host Inc Affordable Web Hosting Services Reseller & Web Hosting Online Leader" ...and... I can't find the post where he talks about how hard it is to be him because he has to babysit his servers and go to his day job and he's only 23, looks like Brad Pitt and needs time to have fun. The Mods split a thread and somehow I can no longer find that post. Anyway, it's pointless for him to come here to explain himself. He'll have excuses, lies, or blame the clients. It makes me sad. He had potential. Len
Posted by dirtydoug, 07-08-2009, 11:03 PM
railleur geez this sounds bye bye for me now huh? i cant ask for a refund cause its already 90days now and most of all i can not open or rent another host cause im out of money. so what now? oh well .. really cant do anything about it, i guess i have to start all over again.
Posted by TechniSmart, 07-08-2009, 11:29 PM
Believe it or not, George picked up his phone at 10.30 last night. He gave the usual promises about fixing everything tomorrow, and made no attempt to apologize for disappearing off the face of the earth for the past few weeks. Maybe he is on vacation, again! When I asked where he has been for the past few weeks he said "I have made some lifestyle changes". Whatever that means! His clients can only hope that means he has decided to get out of hosting forever. We will have to wait and see. Of course he made the now familiar promises to fix the bug preventing his API (from Netearthonegroup)from letting me generate an EPP, so I can get as far from him as possible. And of course he said it would only take 5 minutes to fix. And of course he promised he would onine on MSN all day today. Maybe he got confused and only stayed on line on MSN for 5 minutes, because that's all he was there for, and guess what, surprise, surprise--he [B]DID NOT KEEP HIS WORD--Again!![B] He fixed nothing. This is now 3 weeks I have been trying to get the EPP code. Even the registrar can't do anything. George is holding my main domain to ransom. I owe him nothing, in fact he owes me. I would say its is impossible for him to repair what people thought of him or his company on WHT. I won't call it a reputation because that implies he earned trust from his customers, and that is now gone. If you are reading, George, I suggest you register a new name [I]WorstHost.net[I] -- it's available just waiting for you. It's you! I will keep you posted as George continues to play God with his shiny new Xeon quad core servers and destroy small businesses.
Posted by Zeroface, 07-08-2009, 11:47 PM
I contacted George and we talked a few mins while he was driving and I explained about my ticket and he promised me he was getting to it and said that he makes the policies and he would check my request to insure I was in the time frame to get the refund, but thing is, I Paid for a Year (*425.99) and he tells me "oh well then you might have a little trouble getting a full refund as your only given a refund of time not used yet his policy says "FULL REFUND" as stated here : * 45 Day Refund * Full Refund * Same Day * No Hassle That is a bogus statement and policy and I've been talking to PhoneBusters about him and contacted the Federal Trades Commission and my Credit Card company disputing the charges and PhoneBusters and the Federal Trades Commission stated that I've got a perfect claim for disputing the charges. So Heres to hopeing I get my money back
Posted by TechniSmart, 07-08-2009, 11:51 PM
Believe it or not, George picked up his phone at 10.30 last night. He gave the usual promises about fixing everything tomorrow, and made no attempt to apologize for disappearing off the face of the earth for the past few weeks. Maybe he is on vacation, again! When I asked where he has been for the past few weeks he said "I have made some lifestyle changes". Whatever that means! His clients can only hope that means he has decided to get out of hosting forever. We will have to wait and see. Of course he made the now familiar promises to fix everything, the support system, emails, telephone lines, his own Internet connection at his home/office, etc etc... In my case a 3 week old the bug preventing his API (from Netearthonegroup)from letting me generate an EPP, so I can get as far from him as possible. And of course he said it would only take 5 minutes to fix. And of course he promised he would be onine on MSN all day today. Maybe he got that confused and just stayed online on MSN for 5 minutes, instead of fixing it in 5 minutes--because that's all he stayed online for, and gues what, surprise, surprise--he DID NOT KEEP HIS WORD--Again!! He fixed nothing. He still has not replied to my outstanding tickets. Of course he has his canned response system on autopilot to close tickets automatically after 48 hours whether they have been read by them or not. Alll I want from him is to generate my EPP code so I can get away from him and his rotten business practices. Even the ICANN registrar is aware of it but can do nothing. George is holding my main domain to ransom. I owe him nothing, in fact he owes me. I wrote a fair review based on our past service, but over the past month I have seen this man's business sink to the pits. I would now say it's impossible for him to repair what people thought of him or his company on WHT. I won't call it a reputation because that implies he earned trust from his customers, and that is now gone. I will keep you posted as George continues to play God with his shiny new Xeon quad core servers and play with people livelihoods. Fortunately I have other successful businesses, but not all us are so blessed. PS: In the unlikely event you have logged in and are reading this: May I suggest you register a new domain name when you it becomes neccessary to retire Easy CPanel Host, Incorporated in Canada, or any of your previous names. WorstHost.net -- it's available just waiting for you. It's you!
Posted by railleur, 07-09-2009, 01:17 AM
Jeez, Buddy, good luck, but the FTC ain't gonna help you. It's a CANADIAN company; you have to contact the CANADIAN authorities. Even if he were located in the US, the FTC wouldn't help you with this, it would have to be the Attorney General of the STATE the business was in. But it isn't in a state, it's in CANADA. Start here, with the Attorney General of Ontario: http://www.attorneygeneral.jus.gov.o...out/vw/vsl.asp Len
Posted by IGXHost, 07-09-2009, 02:02 AM
Real question is, is it even a real company? Are they registered in Ontario? I can't seem to find any record of "EasycPanelHost".
Posted by railleur, 07-09-2009, 03:23 AM
They don't have to be incorporated. He advertised, he took money for something he didn't provide; that's fraud and theft. Also, if he isn't a REGISTERED business, the franchise tax board will go after him too, because he is obligated to pay taxes on his income. He might claim that he's a hobbyist who makes no income (writing off his 16 cpu xeon server, for example) but he is still obligated under the law to provide the services he advertised and for which he has taken money. Or refund the money. If he does neither within a reasonable time frame, he violates a whole pile of laws and statutes, and seriously, can end up in prison. Len
Posted by dirtydoug, 07-10-2009, 10:19 PM
so may i know whats gonna happen to the domains hosted by them if their site is dead will it be dead too? so i have to reregister my domain again on another registrant? cause what i know if my host is dead then my website will be dead that means i can no longer access my site cause it does not have diskspace bandwidth anymore so i wonder if its the same with domains? as of now im considering easycpanelhost as dead. Im looking for hosting this is what i found so far arvixe.com apthost.com justhost.com and some unlimited offers but i dont really like unlimited cause to be honest there is no such thing as unlimited its a bogus. mochahost.com hostgator.com i dont know guys what you feel about them. Ill just research till i found where to move
Posted by railleur, 07-10-2009, 11:50 PM
I'm now with UCWebhosting. So far so good. Their system lets too much spam get through but that's my only complaint (and yes, I've asked for stronger filters, they don't work, and they don't offer individual SpamAssassin). Also look at ReadyWire; their owner really helped me out with my domains, maybe they'll have a program that works for you. Len
Posted by IGXHost, 07-11-2009, 03:07 AM
You could do a quick search here on WHT of those providers to see if you can find any reviews on them from their clients. A few of those that you listed are well heard of here on WHT.
Posted by larwilliams, 07-11-2009, 10:05 AM
The only one I recognized was HostGator, who are pretty good from what I've heard.
Posted by TechniSmart, 07-11-2009, 01:12 PM
News Flash! For George, tomorrow never comes! He promised that so many times I have lost count, and each time he said tommorrow. I wish you well.
Posted by TechniSmart, 07-11-2009, 01:33 PM
Yes, Canada has by far the toughest consumer legislation I have yet seen. And it is legislation backed up with real teeth. I find it interesting no one has ever filed a complaint against George with the Better Business Bureau in Canada, but I will change that just now. For the record, he is registered: http://www.bbb.org/kitchener/busines...ing-on-1190710
Posted by dirtydoug, 07-11-2009, 08:59 PM
how can i complain to BBB? i would like to complain too.
Posted by railleur, 07-11-2009, 09:38 PM
DirtyDoug, you asked questions on the other thread too where the answer was in the posts right above yours. Do some research. Read the posts. And gee, if all else fails, look up the phone number and address of the BBB online. Surely you can take control and do something on your own, can't you?
Posted by dirtydoug, 07-11-2009, 09:45 PM
oh nevermind thanks anyway ill just leave it after all easycpanelhost is dead... so ill be wasting my time complaining and ill just pretend that i just donated the money i paid on easycpanelhost as a donation for poor people who waste so much time running away other people's money.
Posted by railleur, 07-12-2009, 01:27 AM
No, he is not. They have a listing for him as a business in the community, but it states very clearly on the link you provided that he is NOT registered. Look for a registered member and you will see the difference. Perhaps no one has bothered filing a complaint with the BBB because the BBB can do and will do nothing. I don't look at BBB listings when I'm seeking a host and I doubt that you would find many who do. BBB is fine for a grocer or car sales lot in a specific community; that's not what Internet hosting is, and in general, the companies have zero impact on a community. It's a waste of time, IMO, unless by doing it you somehow feel better. Len Last edited by railleur; 07-12-2009 at 01:31 AM.
Posted by AquariusStorage, 07-12-2009, 01:53 AM
Agreed, I would never check the BBB for standard shared/reseller hosting. I do however check it for dedicated server hosting.... LOL~
Posted by TechniSmart, 07-12-2009, 01:36 PM
This makes me feel better. http://www.webhostingreviews.com/eas...st-reviews.htm George's Easycpanelhost is not dead. He has a habit of rising up from the ashes with a new name.
Posted by dirtydoug, 07-12-2009, 08:53 PM
worst and baddest experience i ever had .... pls. hang him and post a picture here
Posted by railleur, 07-12-2009, 09:52 PM
I'm curious... why? I'm not understanding. Do you feel better that you wrote the review or that George might resurrect himself yet again? LOL! I think I have an old photo of Bradski Pittski that we can throw darts at.
Posted by dirtydoug, 07-13-2009, 08:19 AM
Y . . Y\ | | // | | \\ | | // | . | \\ | | ') | | (` | | ||'|| | | || || | | || || | | || || | | / | | \ """"""""""|_`-' `-' |"""| |"|"""""""\ \ '"|"| | | \ \ | | : : \ \ : : . . `' . . Hey guys i just found George, who wants to attend his funeral?
Posted by TechniSmart, 07-13-2009, 10:54 AM
Hello Gunemalli, Why don't you write up those problems in a review for any unwitting victims to see. The last I remember you and I were the only ones defending him. That was then, since those reviews he went right over the edge. Your review might just save someone else from being burned.
Posted by gunemalli, 07-13-2009, 11:09 AM
I would write in a couple of days. I was a bit busy with my VPS configuration and optimization in past couple of months. I have moved out of them about 2 months ago.
Posted by TechniSmart, 07-13-2009, 03:56 PM
To anyone who feels they have been defrauded by this company or person: Easy CPanel Host Inc., 724 Hillcrest Road Pickering, Ontario, Canada L1W2P1 The principal of this company obtains payment in the following names: George Kosteski Goce Kosteski Sretko Kosteski You can file a complaint at www.recol.ca Reporting Economic Crime Online (RECOL) is an initiative that involves an integrated partnership between International, Federal and Provincial Law Enforcement agencies, as well as, with regulators and private commercial organizations that have a legitimate investigative interest in receiving a copy of complaints of economic crime. This service is administered by the National White Collar Crime Centre of Canada and is supported by the Royal Canadian Mounted Police and other participating agencies, including the United States Federal Bureau of Investigation. I found it difficult to complete their online form because it assumes you are in Canada. In that case you can submit your complaint by email to info@phonebusters.com or call their RECOL Call Centre Toll Free National Call Center (888) 495-8501 Even though it was very quick to file a complaint by phone, it will be time consuming pulling together the files and documenting the case. But I think it will have been worthwhile. PS: Hope you are reading this George! HostYourIdea
Posted by larwilliams, 07-13-2009, 04:06 PM
It is sad to learn that a fellow Canadian hosting company has been engaging in sketchy business practices. I hope you guys get justice...
Posted by Zeroface, 07-15-2009, 06:16 PM
Well I've now been in contact with a lawyer and credit card company and put in a legal suit against his company so I'll get my money + more once I'm done with him
Posted by TechniSmart, 07-16-2009, 12:06 AM
Zero, I went to recol.ca and filed a complaint over the phone. There is a post on it in this thread. I checked my Paypal account today and he has not paid either. Your discussion with him was identical to mine. I also rang the next day and he made the same promise to fix it when he turned his PC on later that night. This is his standard response to everything. Now I am just waiting for RECOL to pass on the investigation to the Mounties so they can giddyap around to his house and grab him. The more people that file complaints the more likely they will pursue him. Canada have very tough consumer laws and they put people in prison for this sort of thing. Anyway, we got out from him today. The servers propagated and WHMCS is working with a new licence key and got our domains awy from him. Zero, your claim would be big enough to shut him down. Cheers! PS: Thanks Railleur for moral support and advice to go to the RCMP (Royal Canadian Mounted Police). That was the way to get action. They emailed me back within minutes. Last edited by TechniSmart; 07-16-2009 at 12:06 AM. Reason: typo
Posted by railleur, 07-18-2009, 05:10 PM
You're welcome. I used to be a consumer ombudsman for a newspaper (not for the newspaper, I wrote a column) in Canada, that's why I knew so much about the pro-activeness of law enforcement. I did not need to take any such action, I was lucky. But doesn't it feel much better to do that than to continuously whine about it and do nothing? Good luck! I don't think Mr. K. will have learned a thing from this, and I doubt you'll get any money from it. I also doubt it will keep him out of business for too long; he'll be back with a new scheme and a new company name and perhaps even a pseudonym for himself as well. Caveat Emptor. Len
Posted by Zeroface, 07-18-2009, 09:43 PM
I've posted a complate as well I'm now just wiating to see what happens and Gorege still isn't contacting anyone I see
Posted by TechniSmart, 07-19-2009, 04:20 PM
Zero, Good to hear you took action. Here is one of the many reviews I have written for the other review sites. http://www.webhostingreviews.com/eas...views.htmsigns Cheers!
Posted by TechniSmart, 07-19-2009, 04:33 PM
Yes larwilliams but I believe his very own laws will fix him up. Here is an excerpt from his About US page: Easy CPanel Host is dedicated to being honest. A lot of hosts make up all kinds of excuses and blame everyone else but themselves including the customer when they know they made the mistake. We promise never to lie to you and and always be upfront about any problems, making us one of the most competitive, and fastest growing web hosting companies on the market today. God will judge him.
Posted by geekie246, 07-19-2009, 06:38 PM
There's lots of consumer protection laws here in Canada. It may take a bit to get your money back, but there's many avenues that have been already pointed out to you in this thread.
Posted by dirtydoug, 07-27-2009, 02:55 AM
whats the latest around here? so george is really dead now or in jail?
Posted by TechniSmart, 07-27-2009, 11:25 AM
Now that we have finally put Easycpanelhost behind us, I wanted to correct something I said during those stressful times: I contacted Net Earth One group directly (the registrar George is/was with) and they said I had to deal with my reseller and they could not help me. This was only because Easycpanelhost had messed up something on their side that prevented my EPP codes from being generated. Of course George never fixed this despite numerous tickets and phone calls and promises. NEO in fact were a great help. Chris P. gave us a way to MOVE our domains under our own new reseller ID and no longer wait for George to fix the bug with the EPP code. Problem solved. As a bonus, I found the Easter egg on their web site and am getting Tier 2 reseller costs. Most importantly, we are with a company we have confidence in. Thanks Chris and Juliette.
Posted by rv_irl, 07-27-2009, 11:40 AM
That's great you got your domains sorted.. The guys over at NetEarthOne have always been very helpful..
Posted by homegrownclone, 07-27-2009, 05:40 PM
I too have had HORRIBLE issues with George and EasyCpanelHost -- it's pretty easy to see he's a one man show and a scammer. I'm putting all of my information into a longer post to share later, but I wanted to say hello to everyone who has posted in this thread and encourage ANYONE affected by George's business practices to call Phonebusters as mentioned in HostYourIdea's post(s) in this thread. I submitted my complaint to them today, and they take this VERY seriously. Calling their toll-free number is the way I did it, and I suggest you do the same. According to the operator I spoke to, the more complaints they have about George and EasyCpanelHost, the more merit they give the case and the more serious it's taken. Dare I use the phrase "the more the merrier"... Although the operator could not divulge any private information, she did say they had 2 other complaints on file other than mine as of today. Reading back through this thread, it appears that the right people have complained so far (the person out $399 who I believe is in the U.S. along with me -- and another person from France). It's great to see people taking action, and even nicer to know there are others out there who share my frustrations and that I'm not alone. I hope George is brought to justice & at least made to refund the money he's taken from so many. Somewhere along the way, something went wrong...he was at least trying here: webhostingtalk.com(forwardslash)showthread.php?t=861214 -- sorry, can't post links yet How hard could it have been to do what he was doing? He was likely just a reseller who needed to try a little harder. More to come about my experience with George/EasyCpanelHost later... PS - First post. Nice to meet you all. Last edited by homegrownclone; 07-27-2009 at 05:44 PM.
Posted by dirtydoug, 07-28-2009, 12:29 AM
what the? can someone pls. explain this? I didnt do anything i mean i didnt cancelled my subscription as i was really hoping that one day georg will come back i know i said george is dead but you know im just a human who still hoping for a miracle. Do you think it must be george who cancelled the subscription? sigh i think i have to complain too so that this george will stop from stealing our money and others in the future.
Posted by Zeroface, 07-28-2009, 11:41 AM
UPDATE TIME] I've disputed the full charges with my Credit Card Company, and then got in contact with phone busted and the trade commission and then contacted a few Canada side Law Offices and got some information needed to go after George, Found Out that hes currently Hiding due to lawsuits brought onto himself by probly other clients just like us and Hes been canceling accounts and everything , hes getting ready to pull out and do a Runner!!. But Fear not I belive his time is coming hes messing up big because if he runs thsi will probly become a bigger issue then it alreeady is.
Posted by dirtydoug, 07-28-2009, 11:57 AM
wow so that explains why. hmm i think george is really on a big trouble now. He deserves it anyway.
Posted by TechniSmart, 07-28-2009, 07:27 PM
That's my complaint. Welcome Homegrownclone, enjoy your stay. There are plenty of reputable hosts at WHT. We moved to Inno and have not looked back. CHeers! PS: As requested I sent your domain to the mods for verification.
Posted by homegrownclone, 07-28-2009, 09:21 PM
Hey hostyouridea! Thanks for the welcome, and I got my registration here at the WHT sorted. I decided not to share too much of my story here as I think I said enough above. Again, if you've been duped by George, DEFINITELY call Phonebusters! It's nice to hear he's on the run and I hope he cancels my account soon so I can replenish my zero balance at PayPal. Right now my EasyCpanelHost monthly hosting fee is auto-withdrawn from my PayPal account. Since I have no way to contact George to cancel the hosting plan, I'm hoping that after a few months of trying to auto-withdraw the fee on an account with a zero balance, his automated system will cancel my account -- "hoping" being the key word in that sentence. Has anyone had any success contacting George via any e-mail address @easycpanelhost.com within the past few days? His address @beer.com is a joke... FYI, we moved homegrownclone.com over to my partner in crime's gridserver at Media Temple. WHAT a pleasant experience it has been so far! I've already seen the many reasons why they're an industry leader.
Posted by larwilliams, 07-28-2009, 09:43 PM
The only way someone can auto-withdraw from a PayPal account is via a PayPal Subscription, which can be canceled on your end. Simply view the details page of the most recent payment, click on the linked Subscription id, and choose to cancel it on the next page that comes up. Hope this helps!
Posted by TechniSmart, 07-29-2009, 10:44 AM
Yes homegrownclone, cancel your Paypal subsription immediately. OK, George is on the run, but anyone affected by him should check they do not have Easycpanelhost on subscription or he will be paid like clockwork.
Posted by dirtydoug, 07-29-2009, 11:43 AM
just q question i subscribe for a year right so if they cancelled with months left can i still have my money back or george already withdrawn it? jsut wanna know cause i dont know how paypal subscription works cause as a business owner i dont really like paypal anyway thats a different story.
Posted by larwilliams, 07-29-2009, 11:46 AM
No, canceling the subscription would only prevent future payments from being made. To get back a payment already made, you would need to open a PayPal Dispute and have them look into it. If you do this, provide them all the info about EasyCpanelHost that you can (to ensure you win the dispute).
Posted by Zeroface, 07-29-2009, 12:24 PM
Anyone who has paid yearly will have a lot of work on thir hands getting the money back as hes "broke" I called him and for some reason he changed his Number to a new number with out forwarding and the company he was buying his toll-free number from LOL He said they terminated his # for some reason but they said " We do not Terminate numbers unless they are used for illegal reasons, and this Toll-free # was canceled by the Company EasyCpanelHost" He even tried to turn me in to WHMCS saying I stole the lis for my WHMCS that was provided by "him" when I bought my Resellers
Posted by drakon0, 07-29-2009, 04:04 PM
mmm, The domain easycpanelhost.com is not working, for me. The company is closed ?
Posted by dirtydoug, 07-29-2009, 11:01 PM
oh just great is easycpanelhost server now down? oh well i have a backup but forgot to backup last night cause i thought it will last until 1 year my im so ****** you know that.. geez i hope i still can access my website jsut ofr a backup anyone can tell me where to ask help just for backup like the site where their server is being managed?
Posted by dirtydoug, 07-30-2009, 08:45 AM
geeeeeeeez the site is now gone and guess what i dont have backup copy of all the site that is hosted on easycpanelhost and i tried contacting liquidweb but no luck they wont give me a backup copy i am so dead.. geez george what have you done........
Posted by shagy88, 07-30-2009, 10:14 AM
hi everyone, i am from Argentina and this is my first post because i am very worry about easycpanelhost because are their service are down and i can not access to my data and my clients will kill me, any suggestion of how can i get my information ? thanks very much.
Posted by dirtydoug, 07-30-2009, 11:28 AM
shagy88 i really dont know i should have mad my backup now its too painful that 3 of my website 2 are social network are down without any backup ... this is a lesson for me sigh where is george? you've done so much trouble.. i hope your happy enough.
Posted by shagy88, 07-30-2009, 11:34 AM
dirtydoug i am trying to contact the company that give service to george if they can give me my information.. which hosting are you using now ?
Posted by TechniSmart, 07-30-2009, 02:55 PM
Well hello Shagy88 and welcome to WHT, If you have been following this thread and its development you would have been well advised to back everything up while you still had access. It was obvious he would go down and start up in a year or so under a new name, like he has done on two occasions in the past. I guess even George has to pay his hosting bills to Liquidweb. Thank God I got away from him in one piece. Thanks also to Innohosting for a smooth migration. If you have domains on WHMCS then at least I know how you can get your domains without locating George. Let me know if you need help..
Posted by shagy88, 07-30-2009, 03:06 PM
HostYourIdea thanks for your message. Unfortunately i realized the problem that was going on with George today when since yesterday all my web pages were down. So my backups are old, specially the ones of the data base. Now i solved the problems with the domains but i hope one day i could contact george to restore my data.
Posted by drakon0, 07-30-2009, 03:11 PM
Hello shagy88, You contact with George yesterday or today, because me too I need a backups my files. Thanks!!
Posted by TechniSmart, 07-30-2009, 04:16 PM
He used to work at a Home Depot in Toronto, in the flooring department. I hope he kept his day job so he can pay us all back when the Canadian Mounties knock on his door, which should be soon.
Posted by rcrrich, 07-30-2009, 05:40 PM
I don't understand these hosts but then it is possible they just don't care to keep their customers happy. It seems if you have a business that people depend on you, you have to be there for them. Get things done as fast as possilbe.
Posted by dirtydoug, 07-30-2009, 07:02 PM
shagy88 if you had a chance pls. also tell them about my problem liquidweb doesnt seem to care, my current hosting is lacehost.com and ever since i had no problem with them its just that i needed a much more space but not unlimited so i go to easycpanelhost which is a real big mistake. @HostYourIdea for some reason i guess not all victims of george knows about this thread and far more worst are those whos until doesnt know whats going on and probably same with us that didnt have a backup, lucky for you.. you know what to do but how about the others? now what.. liquidweb doesnt want to help so whats gonna happen to my websites? whats gonna happen with my hard work? 1 of my website is a custom and i dont have a backup since my computer was just formated exact day that easycpanelhost is down i am just gonna get a full backup but now its dead..... this things happen i hope someone here can help us and be our hero.
Posted by TechniSmart, 07-30-2009, 11:05 PM
Dirtydoug, I have posted many review on Easycpanelhost to 5 well known review sites, so at least if a prospect does a little homework, they will see the alarm bells. Google easycpanelhost hell and he tops the list. Both reviews I have since written. You need to develop solid backup procedures for the future if you depend on your sites for your livelihood. I have a simple Cron job backup every day. Liquidweb, as policy will not get involved, since your contract is with Easycpanehost. Liquidweb was contracted by Easycpanelhost as their upstream host. Unless you can recover the formatted drive, or George miraculously comes back from the dead, then you have lost it. When you get time, could I suggest any easycpanelhost victims write up reviews on other sites like rippoffreport.com hostsearch.com digitalpoint.com webhostingreviews.com to start with. and don't forget to file a report with Phonebusters.com (that will give strength to fellow victims who have already filed). Other than that, sorry. Last edited by TechniSmart; 07-30-2009 at 11:09 PM. Reason: typo
Posted by mmsmarine, 07-31-2009, 05:59 AM
Also a victim with over 8 sites hosted and very little backup. We learn .... But that doesnt justify his acts. How do I complain . I am situated in UK,Israel and South Africe. Also would like honest advise on reliable reseller Host .(large sites some with 15000 products.) Thanks, mmsmarine & MVMSYS marine supply consultancy and managment
Posted by TechniSmart, 07-31-2009, 09:07 AM
Hello mmsmarine, Welcome to WHT. We are all sorry to hear how you have been affected. You can make a complaint from any country. They take this fraud very seriously and investigate all claims. The more complaints about him the more chance they will pursue him. See my post below: Innohosting migrated our data from George and I can only say good things about them. They answer tickets promptly. IH-Rameen is a very active Premium member in WHT, and we have not had any issues. They also have servers and staff in UK and US who pick up their phone and that's all I need. Do your own search on Innohosting for reviews. I wish you well.
Posted by homegrownclone, 07-31-2009, 09:49 AM
Lar, thank you! I've never had to cancel a subscription before, and PayPal hides that link so well. Thanks to your advice, I can safely move money back into my PayPal account again and not have to worry about auto-paying George/EasyCpanel every month. Also... For those of you new to the forums (like me) discussing your plight with George/EasyCpanel for the first time, YOU MUST to call PhoneBusters: www.phonebusters.com/english/reportit.html (NOW I can edit my posts and make the links work, yeah!) It is worth WHATEVER amount of time you have to wait on hold to speak to them and file a report. Again, as I've mentioned, the case against George/EasyCpanel will become more escalated with more complaints received. As of my latest call to them, they had only 3 complaints (including mine), and there need to be more to assure George can never do this again! George, on the off chance you're reading this, I hope you see how you've affected people's livelihoods. Thankfully, the site I hosted with you was only a "digital playground" and all in good fun...but for harming others with online business ventures...you should be ashamed!!! George Last edited by homegrownclone; 07-31-2009 at 09:58 AM.
Posted by homegrownclone, 07-31-2009, 09:54 AM
I also find this hilarious: http://www.webhostingtalk.com/showthread.php?t=861214 (I can post links...yeah!) What happened between May & June of this year that caused the downward spiral? We'll never know... ...but it definitely seemed to start sometime in May: http://www.webhostingtalk.com/showthread.php?t=732395 Last edited by homegrownclone; 07-31-2009 at 10:05 AM.
Posted by drakon0, 08-01-2009, 11:04 AM
mmm, I need back the hosting, I have 5 domains there and I need my db and files. When can work the hosting?
Posted by TechniSmart, 08-01-2009, 03:51 PM
Welcome drakon0 Please read this for next time: http://www.siteground.com/tutorials/cpanel/backup.htm
Posted by drakon0, 08-01-2009, 04:26 PM
Hello HostYourIdea. I know that, but is not working the company easycpanelhost, so my domain is not working queay.com, How can do that if my domain is not working. I wait 3 days for the company work. I have Web Hosting. I try with my domain queay.com : 2082 or 67.227.137.84 : 2082 You have other idea ?
Posted by TechniSmart, 08-01-2009, 08:17 PM
drakon0 Read the entire thread and you will see Mr. Kosteski has skipped with your money. He rents the server from Liquidweb and when he did not make his payment they take it offline. Your data is most likely already gone. Sorry to say. If I was you, just find another host. We went to innohosting.com and they are great so far. Talk to them or go to web hosting offers section. I wish you the best. --Michael
Posted by bonezzz, 08-01-2009, 11:30 PM
if there down and out, i want to Xfer the domain to another host but need the EEP Code ?.. what is the best way to get this number if there is no answer from easycpanel ?
Posted by bonezzz, 08-02-2009, 05:55 PM
well, went thru netearthone and got the epp..i'm so happy to move on from the asshat easycpanel...
Posted by TechniSmart, 08-02-2009, 08:54 PM
Welcome bonezzz, Glad you got through. Netearthone are very helpful.
Posted by Jewfish, 08-03-2009, 02:13 AM
This happens too often. There should be regulations or requirements applied to webhosting providers before they startup. my 2 cents
Posted by bonezzz, 08-03-2009, 06:36 AM
At the end of the day I spend more money on beer then i lost there easycpanel, I'm small on the net, but i feel for the people who have lost data, time, money & customers because of this.
Posted by dirtydoug, 08-03-2009, 10:58 PM
yes i agree i may not that techie but i really dont deserve this i now have new hosting another hosting super fast and friendly support but i always have a connection reset problem, geez what an experience.
Posted by jclutter, 08-04-2009, 09:36 PM
That is crazy and horrible.
Posted by TechniSmart, 08-04-2009, 09:55 PM
Welcome jclutter, Have you been affected by easycpanelhost's going down? --Michael
Posted by TechniSmart, 08-04-2009, 09:57 PM
Great to hear dirtydoug, But a "reset problem" can you be moire specific? So we look forward to reading your review. --Michael
Posted by jclutter, 08-04-2009, 09:57 PM
No, but I have talked to people that have.
Posted by TechniSmart, 08-04-2009, 10:32 PM
Well I encourage you to get them to file a complaint to phonebusters.com. This way we may all win in the long run. --Michael
Posted by bonezzz, 08-05-2009, 12:27 AM
what is phonebusters? on the website it seems like the bbb here in the US..? spoke to the local law PRECINCT near where (George) lives and they explained to me that the complaint I made thru RECOL.CA will not go anywhere and i would not get any case number or phone call ... who knows, has anyone succeeded thru them? Now, I could careless since i moved on - but.. if it was real money i lost then most likely i would have to file in the court (small claims) bypassing the online complaint system and make the effort with a lawyer ..fraud , lost time, money, ect...
Posted by dirtydoug, 08-05-2009, 05:20 AM
hi thanks well most of my members on my new site told me that almost every 10 minutes they get connection was reset problem or they cant access my website, well my site is just a simple joomla cms so i dont think it should have a problem and i havent experienced connection was reset problem when i was in easycpanelhost its just that they were gone now im on a very good host but seems like their server is not reliable i have also experienced a database crash twice with them but i still love their hosting cause of super support but i cant be with them forever. SO its a real bad experience with me, ill try to ask here or open new thread to ask for an advice to choose not so expensive but not so cheap hosting which is reliable, dependable and active support and also with good background but i dont think its easy to find, had tried godaddy hosting but they had the worst customer service ever but still i dont have worries about downtime and other issues, i tried 1&1 but i am so lost with their own panel just like in godaddy so really i am so sick of hosts right now sighhhhhhhh
Posted by TechniSmart, 08-05-2009, 10:33 AM
Dirtydoug, We moved to innohosting.com and for $20 we have no complaints. Rameen is very active in WHT, and their response to tickets is amazing. Look at reviews of potential hosts first. No-one can be 100% all the time, but you should not be putting up with those problems you described. Go to http://www.webhostingtalk.com/search.php? I wish you well --Michael
Posted by TechniSmart, 08-05-2009, 10:38 AM
I got a case number over the phone from recol.ca
Posted by dirtydoug, 08-07-2009, 03:41 AM
Members of WHT and victims of easycpanelhost pls. help me with my recent problem after the problem with easycpanelhost i am facing a nightmare pls. atleast say any advice to me on this thread http://www.webhostingtalk.com/showthread.php?p=6326387 i am not hijacking that is why i am pointing you to the link. SOrry i know this is out of topic but for me its still related i really need your advice and help as a fellow WHT.
Posted by Xous, 08-08-2009, 08:01 PM
Hi, While I have had nothing to do with EasyCpanelHost for the past few months. I do know George and have been trying to get a hold of him to see if we can take over the clients or at least get you guys access to the domains at NetEarth. I'm sad to see this happen.
Posted by TechniSmart, 08-09-2009, 06:19 PM
If you can find him. Yeah, we are all sad to see how he just walked away and left people stranded and in all kinds of trouble just because he wants to have more leisure time, as he put it. I have PM'd you --Michael
Posted by Xous, 08-09-2009, 06:55 PM
I hadn't realized how long it's been since this happened. I haven't been on WHT much lately. I've looked through all the contact information I had for him and it all appears to be deactivated. It also looks like LiquidWeb has had his hosting killed for sometime which likely means they have recycled the server and all data has been erased. From the work I did for him in the past I'm fairly particular that there are no off-site backups so if your still hoping to recover your data I'm afraid your out of luck. George, if your reading this and you've still got the data we might be able to work something out.
Posted by bonezzz, 08-09-2009, 10:44 PM
While I have had nothing to do with EasyCpanelHost for the past few months. I do know George and have been trying to get a hold of him to see if we can take over the clients or at least get you guys access to the domains at NetEarth." Just email netearthone and they will give you the cpanel log in for admin panel, that's what i did. But what i am not following is, what is the relationship with liquid web... what is there role in this if netearthone.com holds the domain's..?
Posted by dirtydoug, 08-10-2009, 11:54 AM
hi guys i just called phonebusters and they were very helpful they have given me a case # and they will try to investigate sorry if i have called them this late cause i am calling from philippines and calling international is way too expensive so i have to wait till i had a chance so thats it i hope that GEORGE will pay for all of this. Hope to see GEORGE in jail. thanks for the phonebusters number it help a lot.
Posted by mpkossen, 08-12-2009, 02:27 AM
If the domains are ar NetEarth, try contacting them and explain the situation. Chris is a really good guy and so he may enable control panel access to the actual domain holders in case the reseller is really gone, or help you out in another way.
Posted by TechniSmart, 08-12-2009, 09:54 AM
George rented a dedicated server from Liquidweb in their DC. When he missed the monthly payment, LW cut the server off, and after a while they just erase the data and reuse the server for their next client. Who Liquidweb? They were the host, Netearthone is an ICANN Registrar. Easy cPanel Host was higher Tier reseller with them, who was in turn reselling domains to us at a slighly higher price. If you bought any domains from George and he registered them through Netearthone, talk to them and they can help you move the service under another reseller or you can become a reseller yourself. George never cared about client's data, just look at the mirni threads--he always blamed the customer. He cost us a lot of time + energy = money, so we are pursuing him and his company through all available means. Hopefully he will be arrested soon. --Michael PS: The moral of the story is make your own regular backups. If you don't know how, learn how to save your business: http://www.justin-cook.com/wp/2006/1...with-cron-php/ Don't forget to set up a Cron job to regularly automate the process. PPS: And if you are running a shopping site and don;t know much about server management, then consider paying for a third party remote backup for a managed service. Here is a place to start http://www.webhostingtalk.com/showthread.php?t=856137 If you do this and host disappears you can be up and running before you know it.
Posted by Xous, 08-13-2009, 07:18 AM
Hi, You should also use an independent ICANN accredited registrar for domains you value. Regular backups are incredibly important but sadly most clients just do not do it. Setting up backups and forgetting about them isn't a great idea because you should be verifying the integrity of the backups.
Posted by mpkossen, 08-13-2009, 10:22 AM
Wisely said. I've noticed two weeks ago that my daily backups weren't even being done due to an error. Keeping a personal backup is always the way to go. A lot of users don't and then start crying when their data gets lost because of a server crash (this mostly happens on services without backup). Anyway, anybody any further to getting access to their domain names?
Posted by TechniSmart, 08-13-2009, 11:08 AM
If your domains were registered through George with NEO, then it is simple: http://manage.netearthone.com/kb/ser...et/faq450.html
Posted by netearth, 08-13-2009, 01:02 PM
Hi all, I'll pitch in there, if you have a domain that was registered through EasyCpanelHost and you can no longer gain access to it, then all you need to do is create a support ticket with NEO and we will give you the necessary URL to login and manage / move / transfer your domain. Send the email to support )@( netearthone.com and we will reply to an end user ticket within 24 hours. You need to supply the domain name and contact details, plus explanation which would be rather easy. Kind regards, Chris
Posted by revenge, 08-16-2009, 08:11 AM
He ripped us off also. 3 sites down. We did not loose enough money to justify taking the time to punish him. However if anyone else would like to do so here is what you can do.... Go to the following sites and post negative reviews about him. Make sure to include all the keywords including his name, address and various company names. (maybe someone else can make a second post with all this information). Our company works in online reputation management and doing the above will hurt him more then anything else. These negative posts will rise to the top of the Serps and stay there for a long time. Here is a list of the sites. The more people that do this, the better. consumeraffairs.com ripoffreport.com com measuredup.com complaintsboard.com my3cents.com/ insiderpages.com complaints.com topix.com
Posted by TechniSmart, 08-16-2009, 03:57 PM
I will do do it as I have mostly posted on web hosting review sites, but this guy could pop up doing any kind of business. Thanks for the suggestion. I already posted on RipOffReport Where did you post? --Michael
Posted by TechniSmart, 08-31-2009, 09:36 AM
Railleur, Actually I reget it. It was a fair assessment of his services we had received at the time. OUr service fell off the cliff a week after that review was finally accepted by the Mods (Those wise old heads knew better). Maybe people lost money after reading that review. At least if he pops up again he would have to use a name other than George Kosteski or "Brad Pitt", LOL. Has anyone heard of him since or got a reply from authorities? --Michael Last edited by TechniSmart; 08-31-2009 at 09:38 AM. Reason: typo
Posted by mmsmarine, 09-01-2009, 01:59 AM
As george was subhosting, I applied to the main Hosting company and received a reply that they could not assist me in data recovery. Decided to invest energy in rebuilding my sites and choose HOSTGATOR. Hope no Georges around there...