MTA's poor reputation

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Posted by aniga17, 07-04-2015, 04:47 AM
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: recipient@recipientwebsite.com host recipient host name [recipient IP address] SMTP error from remote mail server after initial connection: 554-recipient host name 554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means. I have checked My server and i have fixed the email that has been sending spam. I have check if my ip address is blackilisted using: spamhaus.org mxtoolbox.com spamcop.net CLEAR nothing is on the list How i can resolve this issue?
Posted by webalternative, 07-04-2015, 08:27 AM
Hello, you can contact the receiving ISP to get more informations about your issue...or to get more informations about what system they use to rate your IP reputation... Regards,
Posted by sabrina84, 07-04-2015, 12:56 PM
Few question, have you verified email logs of your server, what exactly is going on, once it will clear it will improve the issue but if you didn't any find anything unusal in logs, then you may face the issue again if you ask ISP for IP changing as well. Last edited by Postbox; 07-04-2015 at 10:03 PM.
Posted by aniga17, 07-05-2015, 09:53 AM
What do you mean "get more information about what system they use to rate your IP reputation"
Posted by nkawit, 07-05-2015, 02:43 PM
I've heard of that error being received by receiving servers that use senderbase, have you checked what the reputation looks like there?
Posted by webalternative, 07-05-2015, 02:53 PM
I mean, you can contact the owner of the receiving server to get more informations about how they rate your IPs, what system or database they use......Ask them why you IP as a low reputation in their system. They will probably be able to give you a clue on what going on or what you need to do to solve the issue... Regards,