Apollo Hosting: Serious Outage?

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Posted by JenniH, 09-20-2004, 09:19 AM
The servers at Apollo have been down for hours... and support tell us there is an emergency. Investigation reveals there's been a fire in proximity of the NOC, and all power is out. That sounds pretty bad, to say the least! Anyone got more on this? We are wondering whether to cut our losses and leave at this point: there is no indication that this will be sorted any time soon.
Posted by Arsalan, 09-20-2004, 09:40 AM
http://www.checkdns.net/quickcheck.a...com&detailed=1 Error fetching SOA from ns.apollohosting.com [216.147.43.193], request timed out. Probably DNS server is offline. Error fetching SOA from ns2.apollohosting.com [216.147.1.144], request timed out. Probably DNS server is offline. 0 server(s) are alive No DNS servers alive, tests stopped I guess their whole network is out, dont they have some electrical backups?
Posted by JenniH, 09-20-2004, 09:44 AM
They are hosted at the Alabanza NOC. See that thread: but no... so much for backup power supply.
Posted by attila, 09-20-2004, 12:19 PM
My only site there is also down. How did you manage to contact them, their help desk and site are down? Thanks
Posted by Masters, 09-20-2004, 04:40 PM
When I first called there was a different message.. It said something about a fire at a neighboring business, and that they were not allowed to use their generator, due to the type of fire, but it also said they were told they might be back with power in an hour... Then the message changed and now gives no information.. -JM ...
Posted by Arsalan, 09-20-2004, 04:57 PM
http://www.checkdns.net/quickcheck.a...com&detailed=1 CheckDNS.NET is verifying if NS are alive DNS server ns.apollohosting.com[216.147.43.193] is alive and authoritative for domain apollohosting.com DNS server ns2.apollohosting.com[216.147.1.144] is alive and authoritative for domain apollohosting.com 2 server(s) are alive servers are alive
Posted by attila, 09-20-2004, 05:22 PM
Web sites are still down!!!
Posted by zeybeke, 09-20-2004, 05:35 PM
Apollo Hosting ____ They are hosting my wife's Web Site for her small business.. She doesn't have access to e-mail since this morning.. (now it's 5:30pm here in NJ-USA) Are we doomed here ? If I want to take my business elsewhere, can they create a problem for me by not releasing the domain name or something - since it was registered through them ?? Not to mention all of our e-mails sitting on their servers... btw, their number is 512-261-1203 // There is a greeting message left by a lady giving no information about the Outage.. /EZ Last edited by zeybeke; 09-20-2004 at 05:45 PM.
Posted by JenniH, 09-20-2004, 05:41 PM
Zeybeke: You need to read the following thread: http://www.webhostingtalk.com/showth...hreadid=323232 Apollo host there. The 'good' news is that servers are slowly coming back up.... hopefully for a lengthy period! It sounds like it might take a few hours yet though.
Posted by Masters, 09-20-2004, 05:54 PM
One of our sites is back online hosted by apollo EsterlinaVineyards.com Site back online at 9/20/2004 2:13:40 PM PST
Posted by Masters, 09-20-2004, 06:05 PM
And now i can get to apollohosting s website... -JM
Posted by Masters, 09-20-2004, 06:13 PM
And Taken from their website.. Network Issues Update: Fire in Baltimore Below City Hall has caused Network Issues with accessing our Network. All Systems are fine, we are awaiting a update from Baltimore Electric as to the amount of Damage to the Network Hub Below City Hall. We hope to have this issue resolved. Please see the story below, -- Whoops cant post a webaddress.. I have to have posted some number of times.. but its at the washington post.. -- Technical Support
Posted by attila, 09-20-2004, 07:02 PM
Hello zeybeke Thanks for the number. Im sure it wont be problem moving your domain name and files to another provider. My site is still down!!!