burst.net down?

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Posted by web4net, 04-20-2005, 07:09 PM
can you confirm ?
Posted by thomas.smith, 04-20-2005, 07:10 PM
Yap ! Down...
Posted by ozdesign, 04-20-2005, 07:10 PM
was waiting for this thread --- it seems to be form me cannot get to nocster or my server
Posted by Ebart, 04-20-2005, 07:11 PM
yes it is down
Posted by cbwass, 04-20-2005, 07:11 PM
Down for me as well
Posted by BizGlobalizer, 04-20-2005, 07:12 PM
Down for me too.
Posted by Pheaton, 04-20-2005, 07:13 PM
We only have 1 server with them, but down here as well.
Posted by web4net, 04-20-2005, 07:14 PM
support.burst.net too...what do you think about support on the same network?
Posted by octeto, 04-20-2005, 07:15 PM
http://forums.burst.net down!
Posted by bloodyman, 04-20-2005, 07:15 PM
All the network seems to be down... Hope they know what's going on and fix it soon...
Posted by thomas.smith, 04-20-2005, 07:16 PM
Down for 10 minutes now... By the way, my monitoring just woke me up after 4 hours of sleep. That feels so good
Posted by doublej, 04-20-2005, 07:17 PM
My server with Burst is down, but I can't get to their website either. Can anyone else? http://www.burst.net
Posted by ozdesign, 04-20-2005, 07:18 PM
It is 9am here - so my customers are awake too
Posted by thomas.smith, 04-20-2005, 07:19 PM
>support.burst.net too...what do you think about support on the >same network? Well, if people see your own site down, too they know that it is not a problem with their server/site and that prevents them from submitting support tickets (which is unneccessary because Burst has monitoring systems in place)
Posted by Dacsoft, 04-20-2005, 07:19 PM
Good morning Thomas
Posted by mainarea, 04-20-2005, 07:21 PM
At least Burst is answering the phone... they're trying to track down the issue, no ETA or possible cause yet. - Matt
Posted by wiredmedium, 04-20-2005, 07:23 PM
another fun filled day with burst.net.... i think is time to move my last server with burst to ev1...
Posted by nzwebit, 04-20-2005, 07:24 PM
Down here too, already getting calls from our customers. Cannot get to burst themself We have a few servers with them and they are all down.
Posted by bloodyman, 04-20-2005, 07:27 PM
MainArea: If you are in good cooperation with burst, keep us informed what's going on.
Posted by server4sale, 04-20-2005, 07:30 PM
They are doing there best they can. I was just chattnig with SMA and it happened
Posted by Dacsoft, 04-20-2005, 07:32 PM
Everybody can have problems sometimes. http://www.webhostingtalk.com/showth...5&pagenumber=2
Posted by FIAHOST, 04-20-2005, 07:33 PM
looks down... if you need an account [for free] to keep your website, just ask. I can setup something for you within few minutes.
Posted by mpjetta, 04-20-2005, 07:34 PM
Back (at least for now) for me.
Posted by badawi, 04-20-2005, 07:34 PM
What is the link to the uptime guarantee form again? I believe we should be reimbursed for the down time.
Posted by bloodyman, 04-20-2005, 07:35 PM
Getting back
Posted by thomas.smith, 04-20-2005, 07:36 PM
They guarantee 99.5% on years average and they are far above that...
Posted by mainarea, 04-20-2005, 07:36 PM
The uptime guarantee is 99.5%, which allows for a maximum of around 3.6 hours of downtime per month. This was about... 25 minutes or so? We're back up. I use the same phone number and extension that everyone else does to get info... nothing special. - Matt
Posted by BizGlobalizer, 04-20-2005, 07:37 PM
Back up for us. Luckily we have only one server there hosting under 200 customers so no major problem especialy when clock is 2am in Finland.
Posted by Dacsoft, 04-20-2005, 07:47 PM
Back for me. I only had a couple customer email me about the outage. Luckily we have had good uptime for quite a while now, so they were understanding. Amazingly, my customers are faster than any of the monitoring sites about notifying me of problems.
Posted by thomas.smith, 04-20-2005, 07:50 PM
>Amazingly, my customers are faster than any of the monitoring >sites about notifying me of problems. That is because anyone is always working on his site and will see the downtime immediately.
Posted by thomas.smith, 04-20-2005, 08:40 PM
It is down again and I am awake again
Posted by FredTT, 04-20-2005, 08:42 PM
Yup...Looks like its down again. They got hit by a DDoS yesterday...Maybe its the same problem. *Edit* Looks like it just came back up.
Posted by thomas.smith, 04-20-2005, 08:43 PM
Back on... But now I can`t sleep
Posted by Dacsoft, 04-20-2005, 08:49 PM
Been there - done that. Stress is better than a couple pots of coffee to wake you up. Still tired -just can't sleep. I had that problem recently when we experienced a hard drive failure at 11pm.
Posted by thomas.smith, 04-20-2005, 10:09 PM
>I had that problem recently when we experienced a hard drive >failure at 11pm. Yes, that's right. When you have a real problem you can`t sleep. Last time I had a MySQL problem that I couldn't fix. I was awake for like 30 hours that day.
Posted by thomas.smith, 04-20-2005, 10:28 PM
Down again
Posted by thomas.smith, 04-20-2005, 10:30 PM
Since Burst did maintenance to their network the performance has decreased quite much. I hope this is just temporary and whatever maintenance they did will be undone.
Posted by SPaReK, 04-20-2005, 10:45 PM
This was posted on their Network Status Forum: On 4/20/2005 at approximately 7 PM EDT we experienced a loss of one of our core switches. We restored service wt approximately 7:20 PM EDT, and will be swapping the problematic switch out tonight at approximately 9:45 PM EDT. We apologize for any inconvenience.
Posted by thomas.smith, 04-20-2005, 10:53 PM
Ah, ok... Hope that solves it permanently.
Posted by jayjay, 04-20-2005, 10:54 PM
The core switch that was causing issues has been replaced with a brand new unit. We apologize for the inconvenience.