Corporate webserver not coming back after reboot

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Posted by EuroVPS, 10-21-2005, 12:00 AM
Hello, This notice is to advise customers that our own EuroVPS.com corporate webserver/mailserver has not returned after a reboot. We rebooted tonight as scheduled maintenance after applying Windows '2003 security patches, however the machine is off the air. For normal support queries regarding your EuroVPS products, please contact us at support@eurovps.NET until such time that we advise that our server has been restored. At this time there are no other issues to report. All customer servers & services are operating properly. We will update this post when service to EuroVPS.com has been restored. Regards Igor Sokolov EuroVPS - Administration
Posted by EuroVPS, 10-21-2005, 12:36 AM
I will add that if any customers need technical assistance with their servers/and or services, we are operating a full staff today & will be available via telephone as long as our helpdesk & emails are non-functional. +44 207 904 1300 via Tel support@eurovps.net via email support@eurovps.net via MSN Messenger 235 275 023 via ICQ Once again, we at EuroVPS apologize for this inconvenience.
Posted by EuroVPS, 10-21-2005, 12:52 AM
Greetings: We are pleased to announce that service to EuroVPS.COM has been restored. We apologize for this temporary interruption of service. No customer accounts were affected during this incident. Regards Igor Sokolov
Posted by EuroVPS, 10-21-2005, 01:09 AM
Spoke too soon. IIS 6 metabase is corrupted. http://www.highdots.com/forums/iis/t...ce-686694.html We continue to work on this issue at this time -
Posted by EuroVPS, 10-21-2005, 01:55 AM
Server's Windows installation cannot be repaired as filesystem is corrupted. Website has been transferred to alternate server, as well as email, however Support ticketing & billing system is offline until corp. server is reinstalled & backups restored. At this time we have not determined the cause of this metabase/registry/filesystem corruption, as the RAID array on the machine is healthy and physically, the machine is in good repair. Support is being handled normally at support@eurovps.com, alas without our ticketing system.
Posted by MegaHosters, 10-21-2005, 03:05 AM
I really have to give you credit for posting this issue here Igor. Most hosts run and hide when there is a problem and I can appreciate your telling people in an open discussion environment. Very good and best of luck with your server issue. Clint