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thePlanet down?




Posted by Trophimus, 02-25-2006, 11:50 AM
Hello, I've been trying to get on www.theplanet.com all morning... Nothing Is it down for you? Cheers, -- Tim

Posted by layer0, 02-25-2006, 11:52 AM
Down here too. hah. TP

Posted by mripguru, 02-25-2006, 11:52 AM
I second, third and fourth that motion!

Posted by ayksolutions, 02-25-2006, 11:52 AM
I concur...

Posted by HNLV, 02-25-2006, 11:53 AM
Well, its pinging. Pinging www.theplanet.com [70.87.6.11]: Ping #1: Got reply from 70.87.6.11 in 33ms [TTL=243] Ping #2: Got reply from 70.87.6.11 in 33ms [TTL=243] Ping #3: Got reply from 70.87.6.11 in 33ms [TTL=243] Ping #4: Got reply from 70.87.6.11 in 33ms [TTL=243] Done pinging www.theplanet.com! May be Apache/port 80 is down. Ah well, what a shame.

Posted by layer0, 02-25-2006, 12:20 PM
I wonder if they noticed yet? It doesn't seem like they did to be honest.

Posted by HNLV, 02-25-2006, 12:22 PM
Right, if they did, their SUPER QUALIFIED techs or whatever they call them should have fixed it by now.

Posted by mripguru, 02-25-2006, 12:25 PM
"service httpd restart" anyone?

Posted by layer0, 02-25-2006, 12:28 PM
...or /scripts/restartsrv_httpd on cPanel boxen

Posted by HNLV, 02-25-2006, 12:30 PM
I dont think ThePlanet uses cPanel, that would be SOOOOO weird. DONT ask me why, but it just is. Nice suggestion BTW .

Posted by peruviantalk, 02-25-2006, 12:38 PM
cannot access it from here wait no i got in now

Posted by PerfoHost, 02-25-2006, 01:18 PM
As usual faumous 24 hours support, cluster sulutions, high availability and other marketing crap. ThePlanet - help yourself!

Posted by Xandrios, 02-25-2006, 02:02 PM
Works fine here (Holland)

Posted by BudWay, 02-25-2006, 02:08 PM
I can access than fine...

Posted by layer0, 02-25-2006, 02:09 PM
yeah just came back...

Posted by mripguru, 02-25-2006, 02:10 PM
Up back here too. Seems to have been a rather long outage. I'm hoping this isn't a sign of things to come .

Posted by 2Mhost, 02-25-2006, 03:13 PM
in WHT there are weired curve, look what ppl says about TP .. the dedicated GOD 3 years ago!

Posted by HNLV, 02-25-2006, 05:34 PM
I guess their Savvis GlobalCrossing maintenance took longer than they expected OR may be TP "forgot" to change a few settings after the maintenance, lol.

Posted by amps, 02-25-2006, 10:03 PM
my box at TP never faltered so I guess that's what really matters. TP has a top notch network and I'm still a happy customer after 2 years.

Posted by mripguru, 02-25-2006, 11:45 PM
Yes, but if their main site was down for such an extended period of time - who knows what else they're not monitoring properly? (switches, routers, etc)?.

Posted by TacticsFan, 02-26-2006, 01:28 PM
A site I use every day is hosted on TP. Problem is, their mysql databases continually crap out. There are periods of severla hours every week (sometimes several times a week) where anything using a database becomes unusable. The site itself may be up, but you can;t DO anything on it.

Posted by Przemek, 03-01-2006, 06:35 AM
The Planet is not accessible from some locations now: From Poland: From UK: Last edited by Przemek; 03-01-2006 at 06:38 AM.

Posted by WHMCS-John, 03-01-2006, 06:37 AM
Are they down again? I can't access any servers at TP, or their website.

Posted by APC Hosting, 03-01-2006, 06:37 AM
having problems from the uk from clients using Eclipse Internet. Fine on AOL Andrew

Posted by mikkom, 03-01-2006, 06:40 AM
Down from finland too.. traceroute to kirkas.com (69.56.194.154), 30 hops max, 40 byte packets 1 192.168.0.254 (192.168.0.254) 0.964 ms 1.028 ms 0.732 ms 2 tli-erx3.hel.elisa-laajakaista.fi (80.186.224.1) 7.533 ms 10.637 ms * 3 jnx-xdsl3.hel.kolumbus.net (193.229.6.1) 7.176 ms 6.759 ms 6.298 ms 4 ge-0-1-0.jnx-ka.hel.kolumbus.net (193.229.255.108) 6.585 ms 6.139 ms * 5 so-0-0-0.kista11.sto.kolumbus.net (193.229.1.26) 18.185 ms 12.499 ms 25.1 01 ms 6 ge-6-17.car1.Stockholm1.Level3.net (213.242.67.17) 12.359 ms 12.629 ms * 7 ge-0-0-0.mp1.Stockholm1.Level3.net (4.68.96.221) 12.951 ms 12.917 ms 12.6 69 ms 8 as-0-0.bbr2.Dallas1.Level3.net (64.159.0.137) 161.227 ms 160.846 ms 161.280 ms 9 ae-13-53.car3.Dallas1.Level3.net (4.68.122.79) 161.591 ms ae-23-54.car3.Dallas1.Level3.net (4.68.122.111) 161.852 ms 161.907 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * edit: as of now, it's up again

Posted by Przemek, 03-01-2006, 06:41 AM
It's back up for me.

Posted by almico, 03-01-2006, 06:41 AM
All of the servers I have at ThePlanet were unreachable. Looking at ORBIT I could see a large drop in their bandwtidth availability. Now all of my servers (at different datacenters) are back online.

Posted by WHMCS-John, 03-01-2006, 06:44 AM
Yup, back up for me too. @TacticsFan: It's not The Planet's fault that a user's databases break - they are only responsible for connectivity and hardware, not the coding and operation.

Posted by bloodyman, 03-01-2006, 06:44 AM
It was related with Level3: www.internethealthreport.com

Posted by elmister, 03-01-2006, 06:45 AM
It's working for me, but i'm receiving complaints from customers from Spain and Uruguay

Posted by elmister, 03-01-2006, 07:07 AM
Now seems to be working again for everybody

Posted by accyroy, 03-01-2006, 07:28 AM
Has anyone got any more info on this? Everything is up for me but I have quite a few customers who can't access anything.. The graphs in orbit are all over the place...

Posted by APC Hosting, 03-01-2006, 07:32 AM
We are currently observing an issue with Level3 and have routed around it. They have a ticket on the issue and are working it. If you need more information please don't hesitate to open a ticket. Thanks From TP Forums

Posted by mikkom, 03-04-2006, 09:36 AM
Is theplanet down AGAIN? At least I can't get into their front page or my server. edit: it's working again.

Posted by Shaw Networks, 03-09-2006, 03:20 AM
Is Orbit offline for anyone else right now?

Posted by Mark S, 03-09-2006, 03:25 AM
I am able to enter Orbit.ThePlanet.com...



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