HiVelocity down? [merged]

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Posted by resident_ad, 03-20-2006, 05:42 AM
Hivelocity.com seems to be down to me. Anyone?
Posted by Equonix, 03-20-2006, 05:45 AM
Seems to be working fine for me.
Posted by forumtalk, 03-20-2006, 05:49 AM
correct down here
Posted by resident_ad, 03-20-2006, 05:53 AM
Maybe it's a routing problem. tracert on hivelocity.com /net 7 332 ms 106 ms 261 ms ge0-0-0-0.gr1.thlon.uk.easynet.net 207 .162.198.13 8 106 ms 137 ms 119 ms so0-0-0-0.gr1.hsnyc.us.easynet.net 207 .162.205.138 9 122 ms 131 ms 165 ms ge-8-0-297.core1.NewYork1.Level3.net 4 .78.160.37 10 216 ms 245 ms 475 ms ae-1-53.bbr1.NewYork1.Level3.net 4 .68.97.65 11 1431 ms 1111 ms 1131 ms as-2-0.mp1.Tampa1.Level3.net 209.247.11.201 12 863 ms 563 ms 413 ms ae-13-55.car3.Tampa1.Level3.net 4 .68.104.139 13 211 ms 180 ms 257 ms 4.71.0.6 14 * * * Request timed out. 15 * .... It's been like this for an hour.
Posted by xmats, 03-20-2006, 05:53 AM
There seems to be a problem with Level3 routing.. I have been able to traceroute and ping from several locations inside the US, but outside the US it seems more or less down. Some UK and Scandinavian networks are connecting fine to the network, but my UK broadband is not. The route stops at 4.71.0.6 which is an Level3 IP http://www.dnsstuff.com/tools/whois.ch?ip=4.71.0.6
Posted by resident_ad, 03-20-2006, 05:55 AM
Can someone slap their live tech support for me? I know people in AU with the same problem, and i'm in the UK.
Posted by novoviking, 03-20-2006, 06:04 AM
THey promised to solve the problem in 30 Min!!!
Posted by novoviking, 03-20-2006, 06:11 AM
I'm new here, so I still can't send Links, but if you want to get their livechat link go to the previous topic about them - the fire accident - and you will find the link in the third page
Posted by l0ck_up, 03-20-2006, 06:16 AM
I'm from Indonesia..it's up & down here
Posted by l0ck_up, 03-20-2006, 06:20 AM
My Uppanel monitoring just sent email that my server is down, looks like it's down from everywhere. Isn't it?
Posted by Dwebs, 03-20-2006, 06:21 AM
Anyone else notice hivelocity is down again, ive had 6 people test this morning same problem. Crazy, this is like the third outage this month, download speeds have been slow for the past week.
Posted by novoviking, 03-20-2006, 06:22 AM
no some ISPs can open it, others can't
Posted by webizyum, 03-20-2006, 06:27 AM
Yes, it's down.
Posted by resident_ad, 03-20-2006, 06:29 AM
Well they said 30mins. It's been 90mins and i hear a 'couple of hours' as the time frame. Fun. Fun. FUN?!
Posted by mavherzog, 03-20-2006, 06:30 AM
Yes. My server is unreachable right now. (can't get to http://www.noc4hosts.com nor http://www.hivelocity.net as well)
Posted by webizyum, 03-20-2006, 06:30 AM
You are now chatting with 'Rob T.' webizyum: Hello, hivelocity is down now? Rob T.: Hello. Welcome to our live chat service. How may I assist you? webizyum: I cannot connect to your site or my sites Rob T.: We are facing some network issues . Our engineers are working on . We will fix it asap. Sorry for the inconvenience. webizyum: What are these issues Rob? This is the third outage this month Rob T.: I am not having exact details Rob T.: My Admins are working on it . webizyum: Ok, thank you Last edited by webizyum; 03-20-2006 at 06:33 AM.
Posted by anon-e-mouse, 03-20-2006, 06:33 AM
Moved to outages. Hivelocity.com seems okay but not Hivelocity.net.
Posted by novoviking, 03-20-2006, 06:33 AM
I feel that it will be just like the last time....9 hours
Posted by l0ck_up, 03-20-2006, 06:34 AM
It's up from here now
Posted by novoviking, 03-20-2006, 06:40 AM
Ok its working from my side now
Posted by resident_ad, 03-20-2006, 06:40 AM
Yep, seems back from my UK route.
Posted by mavherzog, 03-20-2006, 06:50 AM
Things appear to be peachy now.
Posted by cywkevin, 03-20-2006, 06:51 AM
It's back up but I'm quite irritated that their technical support dodged my request for an incident response report. Is it no longer appropriate to request such reports?
Posted by hivelocitygm, 03-20-2006, 01:19 PM
We had a problem around 4am on the master port of the trunk between the core and the router. It initally looked like an imbalance, so we spent a little time looking in that direction. Once we were able to figure out that it was a bad gbic we corrected the problem and all was back to normal.
Posted by SoftWareRevue, 03-20-2006, 02:12 PM
Good. Let's put this puppy to sleep now. Thread Closed.