Site5 down or gone?

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Posted by Nosite5, 12-14-2006, 08:18 PM
I notice their main site is down and went to their clients sites and all are down including 4 sites of mine. I still have 3 months of my subcriptions witht them and still I will bug them for compensation. Anyone clients on their server is down please reply here.
Posted by galileo17, 12-14-2006, 08:22 PM
My two sites are down as well and haven't been able to get to anything site5 related (forum, help etc.)
Posted by mwatkins, 12-14-2006, 08:25 PM
I am not 100% certain but it may be a NAC (their data center) issue. NAC's primary web site was down at the same time I noted by colocated boxen unavailable; Site5 also still down. NAC's primary web site is responding but has winked out once while I've been watching. Ah, my IP's are up now as of 7:25pm ET just seconds ago. EDIT: looks like perhaps a power issue; just checking but it looks like boxes were restarted.
Posted by galileo17, 12-14-2006, 08:26 PM
I just called their main number as well: 1-625-478-3115 and got a "the number you have dialed is invalid". I had a prepay with them for 9 months remaining . . . off of their multi-hoster promotion. I could easily see this as a front all of their subscriptions and disappear scam. Will monitor the situation.
Posted by Cirtex, 12-14-2006, 08:26 PM
Hi, As Watkins stated, this probably is an issue with their datacenter / server provider most likely. Hopefully things will be restored soon but I do see their main site being down as well. Cheers
Posted by LiberLibri, 12-14-2006, 08:30 PM
I have two sites with them (both on different servers) and they are both up - www.oblivex.com and www.liberlibri.co.uk How juicy a scandal it would have been if they did do a runner.
Posted by PH-Kev, 12-14-2006, 08:34 PM
We have 6 Servers at NAC, NJ and dont see anything happening, could they be in another datacentre with NAC?
Posted by Jedito, 12-14-2006, 08:44 PM
traceroute dies when it reachs the second hop at NAC when it does route by Savvis, does works though when it does it through cogent.
Posted by PH-Kev, 12-14-2006, 08:57 PM
traceroute to site5.com (216.118.110.8), 30 hops max, 38 byte packets 1 209.123.8.3 (209.123.8.3) 0.404 ms 0.390 ms 0.380 ms 2 0.gi3-16.esd2.mmu.nac.net (209.123.11.165) 0.413 ms gi3-4.esd1.mmu.nac.net (209.123.11.205) 0.419 ms 0.376 ms 3 7.ge-6-1-0.gbr1.mmu.nac.net (209.123.11.245) 0.484 ms 3.ge-6-3-0.gbr1.mmu.nac.net (209.123.11.37) 0.413 ms 7.ge-6-1-0.gbr1.mmu.nac.net (209.123.11.245) 0.405 ms 4 0.so-2-0-0.gbr2.oct.nac.net (209.123.11.146) 0.941 ms 0.791 ms 0.825 ms MPLS Label=212417 CoS=5 TTL=1 S=0 5 0.ge-0-0-0.gbr1.oct.nac.net (209.123.11.49) 0.595 ms 0.542 ms 0.511 ms 6 * * * This is a traceroute from our NAC server. Strange...
Posted by mwatkins, 12-14-2006, 09:05 PM
I am co-located with Site5 (what you'd call a "legacy customer" I guess - been with them, quite happily, for years) -- my equipment is up. Definitely restarted, but up. I'm not having any trouble with a traceroute back to you (209.123.8.3) edit: I see backstage.site5.com is responding.