Iweb.ca Network Issues

Portal Home > Knowledgebase > Articles Database > Iweb.ca Network Issues

Posted by qlites, 02-08-2007, 11:16 PM
Anyone else seeing packet loss to Iweb servers? Their website also seems to be timing out.
Posted by Josh-D, 02-08-2007, 11:25 PM
Hello, Yes iweb.ca is having issues that are going back direct to peer1 from what i can tell. an organization Last Chaos uses iweb.ca servers and they went down around 9:45ish tonight (EST). Still not working... seems that its may be a little more then an iweb.ca issue, but the DC itself, all i know is LC (Last Chaos) is suffering greatly right now. If anyone gets updates loved to read them
Posted by jmweb, 02-08-2007, 11:30 PM
We are also having issues with our iWeb servers.
Posted by Rehan, 02-08-2007, 11:39 PM
I called them a few minutes ago and they said their technicians are working on it.
Posted by BF-Gary, 02-08-2007, 11:40 PM
I put a call in to the emergency line and they are working on it. No ETA and the person that answered was unaware of the cause.
Posted by Rehan, 02-08-2007, 11:46 PM
There's an update from iWeb at http://blog.iweb.ca/en/2007/02/netwo...wn-r2/494.html
Posted by Josh-D, 02-08-2007, 11:46 PM
Okay thanks for updates , hopefully it gets fixed soon
Posted by jmweb, 02-08-2007, 11:47 PM
The ones that answered the calls afterhours are an answering service. The techs onsite don't take calls like that during afterhours, only return them.
Posted by jmweb, 02-08-2007, 11:51 PM
And we're back up!
Posted by jmweb, 02-08-2007, 11:53 PM
And down
Posted by Josh-D, 02-08-2007, 11:53 PM
some servers must be up and some down, still LC is offline
Posted by jmweb, 02-08-2007, 11:55 PM
And back up
Posted by Josh-D, 02-08-2007, 11:56 PM
for how long
Posted by jmweb, 02-08-2007, 11:57 PM
not for long! cuz we're down again!
Posted by Josh-D, 02-08-2007, 11:58 PM
yea same from what im viewing - http://lastchaos.aeriagames.com/ - the site im viewing...
Posted by atchoooo, 02-08-2007, 11:59 PM
The people that answer the calls where notified we were working on the issue and were giving the correct info (we are working on it). There is a network issue affecting our core routers, the network is unstable. We will post updates on our blog.
Posted by atchoooo, 02-09-2007, 12:08 AM
We think we have identified a problem with core router R1. It has been shutdown. It looks like servers are back to normal for everyone. Please confirm if you are still down or if you are UP !
Posted by jmweb, 02-09-2007, 12:08 AM
The updates Martin was referring to are at http://blog.iweb.ca/en/2007/02/netwo...wn-r2/494.html good job Martin. Outages with you guys are a strange occurrence!
Posted by BF-Gary, 02-09-2007, 12:08 AM
Were up across all our servers.
Posted by atchoooo, 02-09-2007, 12:13 AM
We'll have to figure out that one ... looks like R1 has gone bad, we still do not understand why, we'll have to analyse logs. For the moment it has been disabled. We first tought the problem was with R2 but it is running fine now. We'll post updated on our blog. Regards,
Posted by net, 02-09-2007, 12:14 AM
It is good that iweb is always there when problem like this arises. Keep it up! Net
Posted by Josh-D, 02-09-2007, 12:15 AM
were up
Posted by atchoooo, 02-09-2007, 12:22 AM
There might still be problems at iWEB-CL, we are still investigating. If you are hosted in the iWEB-CL datacenter and you are still seeing problems please let us know.