server4you.com down!

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Posted by 506070, 02-13-2007, 07:05 AM
Hi there, just woke up and checked on our servers it seems that server4you.com is not working. Their german site is fine. We are just for 2 months with them... Is that normal? I read a few posts regarding server4you before. Or may be they got busted and we won't see our data anymore... Anyone similar experiences?
Posted by zdenkoaka, 02-13-2007, 07:12 AM
i'm with s4y for almost 3 yrs and this is first time that i can 't reach anyone from their tech & support department....they had some black minutes (but minutes) in the past, but this is to long downtime... hm, i don't like it... zdenko a.
Posted by beigeDragon, 02-13-2007, 07:18 AM
im also s4y customer and I confirm over 1 hour downtime. Has anyone tried calling them? ps. it is not normal
Posted by fredtissue, 02-13-2007, 07:21 AM
been down since about 9:30am gmt
Posted by 506070, 02-13-2007, 07:21 AM
ok i phoned them 5 minutes ago.. there are some technical problems so its nothing with our servers and they don't know when it is gonna be fixed... zdenko try to phone them at 001-314-266-3638 ..
Posted by zdenkoaka, 02-13-2007, 07:33 AM
first, thanks for phone number, but i'm from europe and phone call to usa is not an option for now... if i'm sure that my call make problem fixed, no problem. but right now, no way server is down since 8:40 CET, just if anyone need that inf.. and i think that this is under 99,9% uptime policy, can we do smth based on that? thay told us when we signing server that server is never under 99% uptime, is it false advertising or what ?
Posted by beigeDragon, 02-13-2007, 07:42 AM
Im also from Europe, Poland exactly. If there, in Saint Louis is now 5:30 am, here in Poland is 12:30 pm. Mabe they are not so hurry because they are not at work but in bed right now?
Posted by 506070, 02-13-2007, 07:42 AM
hmm i don't know if its a false advertising .. lets calculate: 30 days * 24 = 720 hrs.. so 99% uptime is 720 * 0,99 = 712,8 hrs of uptime .. nearly 8 hrs of downtime so they have just a few hours to fix that..
Posted by anon-e-mouse, 02-13-2007, 07:45 AM
Moved to outages.
Posted by kakagie, 02-13-2007, 07:51 AM
not nice perspective...
Posted by hujii, 02-13-2007, 08:37 AM
I am also going to be killed by my customers, because we have a gift delivering service, we got a lot of orders for tomorrow, but noiw we can not access to the server and can not login to our backend.
Posted by zdenkoaka, 02-13-2007, 08:50 AM
same problems here any new inf from anyone?
Posted by fredtissue, 02-13-2007, 08:54 AM
it's back! kinda
Posted by beigeDragon, 02-13-2007, 08:57 AM
it's alive!
Posted by fredtissue, 02-13-2007, 08:58 AM
came back for 5mins then went - presume it'll come back again.
Posted by hujii, 02-13-2007, 09:13 AM
it is down again, but at least good to know that they are working on the problem.
Posted by fredtissue, 02-13-2007, 09:14 AM
going up and down like the undergarments of a lady of the night
Posted by beigeDragon, 02-13-2007, 09:24 AM
rotfl ... mabe some network problems or its just surprise after they moved to new place
Posted by 506070, 02-13-2007, 09:35 AM
hmm it looks like they are on it .. maybe they'll fit into those 99% of uptime
Posted by beigeDragon, 02-16-2007, 12:10 PM
s4y down again?
Posted by kakagie, 02-18-2007, 05:12 AM
that's right, it has been down for about half an hour on friday. maybe they had to reconfigure something after the tuesday long breakdown
Posted by kakagie, 02-19-2007, 03:56 AM
just a minutes ago (at 8:45 CET) s4u went down again, no pings, nothing... for me it's time to start thinking about moving out
Posted by kakagie, 02-19-2007, 04:31 AM
9:25 server is up again...
Posted by kakagie, 02-21-2007, 04:05 PM
21:00 CET s4u is down
Posted by kakagie, 02-21-2007, 04:09 PM
21:07 CET s4u is up...
Posted by kakagie, 02-21-2007, 04:18 PM
21:14 down again.. No pings. WTF are they doing there, anybody's got the same problem? S4U is down for the fourth time in 8 days.
Posted by Justin, 02-22-2007, 12:18 AM
Ladies and Gents lets keep this thread pertaining to the outage, also please refrain from using sites that condone illegal activities as examples