volumedrive down?

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Posted by jameslewis, 04-16-2007, 03:00 AM
I can't seem to access my server at Volumedrive (colo at burstnet) also their web site www.volumedrive.com doesn't seem to be working either. Can anyone verify this from an alternate location please? Thanks James
Posted by Russ Foster, 04-16-2007, 03:09 AM
Down from the UK as well..
Posted by estrategist, 04-16-2007, 05:45 AM
Hi, I've ordered and still using Dedicated Server from VolumeDrive but, today I cant reach to my server. Neighter my server nor Volumedrive.com is working. Does anybody have the same problem here? or is that just my local problem? BstRgrds
Posted by tsj5j, 04-16-2007, 05:46 AM
Confirmed here in Singapore, Asia.
Posted by tsj5j, 04-16-2007, 05:51 AM
Down from SG, Asia as well.
Posted by ATLDedicated, 04-16-2007, 05:51 AM
No luck in Atlanta, GA.
Posted by LordBone, 04-16-2007, 05:53 AM
Nothing here in the UK.
Posted by tsj5j, 04-16-2007, 05:53 AM
Definitely an outage. Please refer to this thread in the Outage forum : http://www.webhostingtalk.com/showthread.php?t=598920
Posted by estrategist, 04-16-2007, 06:03 AM
Hi, I cant reach to my server eighter. Seems that there's some serious problems.
Posted by jameslewis, 04-16-2007, 08:47 AM
They seem to have just come back online. Wonder what the problem was...?
Posted by estrategist, 04-16-2007, 09:05 AM
Well, I still cant reach to volumedrive.com or my server is your site up and running?
Posted by sailor, 04-16-2007, 09:31 AM
I just tried from my home dsl connection and its down.
Posted by Yapluka, 04-16-2007, 09:53 AM
Came back up 30 minutes ago
Posted by estrategist, 04-16-2007, 10:06 AM
hmm, I just dont understand. I cant reach to the network from my location and unable to ping their ip or domain. also checked via visaultrace and other online trace programs. None of them are be able to connect to the ip's or web sites. what can be the problem?
Posted by Yapluka, 04-16-2007, 10:24 AM
Hmm yes, you're right : volumedrive.com is still unreachable. All my servers are back online, though : http://www.just-ping.com/index.php?v...&s=ping%21
Posted by quadix, 04-16-2007, 11:00 AM
Hello All, We have sent out a mass email to all of our customers explaining what has been happening. Early this morning EST, we experienced a massive UDP attack, somewhere in the range of 750Mbps and affected one of our core routers. In the interim, we have blocked UDP. This mainly affects DNS, we are working diligently to resolve this issue as quickly as possible and get normal service restored. We will keep all posted. Thank you for your patients.
Posted by quadix, 04-16-2007, 11:50 AM
Hello All, We have isolated the problem, and used the top layer DDOS switches to prevent further attacks. Right now all normal traffic has been restored. Please email us if you continue to see any issues. Thank You.
Posted by estrategist, 04-16-2007, 01:11 PM
Hi Josh, I'm trying to ping volumedrive.com and my own server. Both are not available.%100 packet loss. Could you please investigate the problem. Sincerely Abdullah Gürcan
Posted by quadix, 04-16-2007, 01:19 PM
Abdullah, We will have a look at your server. Please email us, and open a new ticket. volumedrive.com is never pingable. We have ICMP turned off on the firewall. Thank You.
Posted by jameslewis, 04-16-2007, 04:28 PM
We are still having connectivity issues, all our shoutcast users are being cut off from the server every few minutes.
Posted by quadix, 04-16-2007, 04:36 PM
We are working to resolve this issue right away.
Posted by jameslewis, 04-16-2007, 05:00 PM
Thanks Josh, will continue to communicate with you via email regarding the issue. Regards, James
Posted by jameslewis, 04-17-2007, 04:49 PM
Terrible packetloss again Ping statistics for 64.191.xxx.xxx: Packets: Sent = 100, Received = 65, Lost = 35 (35% loss), Approximate round trip times in milli-seconds: Minimum = 121ms, Maximum = 157ms, Average = 130ms
Posted by quadix, 04-17-2007, 05:06 PM
James, We are aware of the issue and are working to resolve it. Thank You.
Posted by quadix, 04-17-2007, 06:00 PM
Hello, We had a network "hicup". Everything is back to normal. Please let us know if you are still having problems. Thank You.