Atjeu Down

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Posted by sprintserve, 09-09-2007, 07:20 AM
A server we manage at Atjeu seems down and we are unable to reach their website as well and has been about 30 minutes. Anyone else or is it just me.
Posted by sprintserve, 09-09-2007, 07:24 AM
Traceroute (Client Server IP removed): traceroute to - (-), 30 hops max, 38 byte packets 1 64.124.32.114.mpr1.us.above.net (64.124.32.114) 19.637 ms 0.356 ms 0.323 ms 2 so-3-0-0.mpr2.sjc7.us.above.net (64.125.30.173) 0.579 ms 0.601 ms 0.593 ms 3 above-verio.sjc7.us.above.net (64.125.13.118) 1.066 ms 1.034 ms 1.253 ms Icmp checksum is wrong 4 xe-4-0-0.r20.snjsca04.us.bb.gin.ntt.net (129.250.3.18) 1.121 msIcmp checksum is wrong 1.273 msIcmp checksum is wrong 1.068 ms Icmp checksum is wrong 5 ae-1.r21.plalca01.us.bb.gin.ntt.net (129.250.5.32) 1.909 msIcmp checksum is wrong 1.981 msIcmp checksum is wrong 1.912 ms 6 xe-4-1.r04.plalca01.us.bb.gin.ntt.net (129.250.4.122) 2.238 ms 3.018 ms 2.591 ms 7 ge-6-1.r04.plalca01.us.ce.gin.ntt.net (140.174.21.6) 2.373 ms 2.434 ms 2.460 ms Icmp checksum is wrong 8 tg9-4.cr01.sntdcabl.integra.net (209.63.115.13) 23.423 msIcmp checksum is wrong 23.378 msIcmp checksum is wrong 23.413 ms Icmp checksum is wrong 9 tg13-1.cr01.lsancarc.integra.net (209.63.113.105) 21.272 msIcmp checksum is wrong 21.294 msIcmp checksum is wrong 21.594 ms Icmp checksum is wrong 10 tg13-4.cr02.lsancarc.integra.net (209.63.114.54) 21.165 msIcmp checksum is wrong 21.426 msIcmp checksum is wrong 21.124 ms Icmp checksum is wrong 11 tg13-1.cr02.phnzaz87.integra.net (209.63.114.34) 23.366 msIcmp checksum is wrong 23.343 msIcmp checksum is wrong 23.252 ms 12 tg13-1.ar10.phnzaz87.integra.net (209.63.113.98) 54.650 ms 21.407 ms 22.115 ms 13 * * gw0-cust-ATJEU-COM.phnx.eli.net (70.98.188.242) 3092.554 ms 14 * * * 15 * * * 16 * * *
Posted by Dougy, 09-09-2007, 07:25 AM
Site hangs at Transferring data from atjeu.com
Posted by ZoneServ.com, 09-09-2007, 07:33 AM
Yes, down here too (including servers).
Posted by net, 09-09-2007, 07:42 AM
I talked to Steve at Atjeu and they are having a ddos of some kind. They are still working on it and hopefully, the soonest.
Posted by WebAus-Angus, 09-09-2007, 08:10 AM
Anyone have an update on this? Angus
Posted by sodapopinski, 09-09-2007, 08:16 AM
Still down. More than one hour. Hopefully they can fix ASAP.
Posted by MikeMike, 09-09-2007, 08:25 AM
Same here. Haven't been able to access my server for 2 hours...
Posted by WebAus-Angus, 09-09-2007, 08:28 AM
Anyone know how to get more info given their site is not available?
Posted by net, 09-09-2007, 08:30 AM
Atjeu Support: AZ: 623-434-5294 Toll Free: 1-800-996-4960 Looks like they are having hard time to fix the problem. Network is like a yoyo.
Posted by WebAus-Angus, 09-09-2007, 08:32 AM
Problem is we are in OZ so hoping someone can find out something and post here
Posted by chatcircuit, 09-09-2007, 09:32 AM
We are down too, they were having a big ddos in one server that they turned it off but looks like the router still seems to be congested and they assume the attack is still on-going. They are working on it. Hope they get it fixed soon....2 1/2 hours now.
Posted by ZoneServ.com, 09-09-2007, 10:08 AM
Just a few words. Regardless to the current issue, Atjeu is the best provider I have worked with. Their support is simply astonishing, fast, efficient, and friendly. I'm sure this issue will be solved ASAP.
Posted by ericant, 09-09-2007, 11:00 AM
They are still down, going on to 3+ hours now. Very sad Sunday.
Posted by chrisdpucci, 09-09-2007, 11:08 AM
Glad I found this thread and some information as I was totally in the dark on what was going on. I mean I of course knew my servers where down and from what I could tell Atjeu themselves were down as well but it's good to have a little more info. Hopefully they get this sorted asap.
Posted by chatcircuit, 09-09-2007, 11:23 AM
looks like everything is back to normal.
Posted by ZoneServ.com, 09-09-2007, 01:03 PM
Yes, here is the email from Atjeu: