Level(3) - Anyone having issues? - Knowledgebase

Portal Home > Knowledgebase > Articles Database > Level(3) - Anyone having issues?

Level(3) - Anyone having issues?

Posted by HNLV, 09-13-2007, 06:11 PM
Is anyone experiencing issues on the Level3 network in their NYC area? It seems when I run a traceroute, the ping times get really high when it reaches level3 NYC. Wow, even level3's website is not loading properly, it going up and down. Any ideas?
Posted by avythe, 09-13-2007, 06:20 PM
Level3's site loads fine for me and no problems in LA.
Posted by HNLV, 09-13-2007, 06:26 PM
It seems there is a problem when it goes through their NYC routers.
Posted by HNLV, 09-13-2007, 07:00 PM
Someone tried to do a trace from Illinois and they've experienced no issues, so it seems its only affect a part of the routes and its dependent on from where you access the network from as well.
Posted by layer0, 09-13-2007, 08:03 PM
I'm not seeing any issues from my end: Tracing route to www.medialayer.com [72.37.204.179] over a maximum of 30 hops: 1 6 ms <1 ms <1 ms 192.168.1.1 2 5 ms 4 ms 5 ms 10.32.63.3 3 5 ms 4 ms 4 ms P0-2.LCR-03.NYCMNY.verizon-gni.net [130.81.38.11 2] 4 11 ms 4 ms 5 ms 130.81.29.200 5 4 ms 4 ms 4 ms 0.so-3-1-0.XT1.NYC9.ALTER.NET [152.63.10.37] 6 * 5 ms 4 ms 0.so-4-2-0.XL3.NYC4.ALTER.NET [152.63.0.213] 7 6 ms 4 ms 4 ms 0.ge-5-0-0.BR3.NYC4.ALTER.NET [152.63.3.110] 8 4 ms 4 ms 5 ms te-3-2.car4.NewYork1.Level3.net [4.68.110.233] 9 5 ms 4 ms 4 ms ae-12-69.car2.NewYork1.Level3.net [4.68.16.4] 10 7 ms 17 ms 19 ms ge2-1.cr01.lga01.mzima.net [4.78.166.86] 11 8 ms 9 ms 4 ms ge0-nobis.cust.lga01.mzima.net [72.37.132.206] 12 9 ms 4 ms 7 ms 0.gi1-1.csr1.nyc2.medialayer.net [72.37.204.162] 13 4 ms 4 ms 4 ms www.medialayer.com [72.37.204.179] Trace complete. Tracing route to vnsc-pri.sys.gtei.net [4.2.2.1] over a maximum of 30 hops: 1 7 ms <1 ms <1 ms 192.168.1.1 2 10 ms 4 ms 4 ms 10.32.63.3 3 6 ms 4 ms 4 ms P0-2.LCR-03.NYCMNY.verizon-gni.net [130.81.38.11 2] 4 6 ms 4 ms 5 ms 130.81.29.200 5 5 ms 4 ms 4 ms 0.so-3-1-0.XT1.NYC9.ALTER.NET [152.63.10.37] 6 * 5 ms 4 ms 0.so-4-2-0.XL3.NYC4.ALTER.NET [152.63.0.213] 7 6 ms 4 ms 4 ms 0.ge-6-1-0.BR3.NYC4.ALTER.NET [152.63.3.166] 8 6 ms 4 ms 4 ms te-3-2.car4.NewYork1.Level3.net [4.68.110.233] 9 6 ms 19 ms 17 ms vlan79.csw2.NewYork1.Level3.net [4.68.16.126] 10 6 ms 4 ms 4 ms ge-5-0.core1.NewYork1.Level3.net [4.68.97.40] 11 6 ms 4 ms 4 ms vnsc-pri.sys.gtei.net [4.2.2.1] Trace complete. Could you post the traceroute where you're seeing the issue?
Posted by ItsChrisG, 09-13-2007, 08:59 PM
no one is perfect and problems happen, this is the internet. it will be fixed in a short while most likely
Posted by ReliableSite, 09-14-2007, 07:50 AM
No issues here as well.
Posted by HNLV, 09-14-2007, 12:00 PM
Well, now that I run the trace everything looks fine, yesterday it was crazy for some reason.
Posted by HNLV, 09-14-2007, 12:02 PM
Although I cannot argue the fact no one is perfect, I am a bit annoyed to see issues with level(3) more often than our other providers whom we have been using longer than level(3).
Posted by layer0, 09-14-2007, 05:06 PM
If you deal directly with Level(3) as you say, why not ask them for an RFO? If Level(3) was having serious problems in the NYC area there would be a lot more complaints. It could be very isolated issue, but I'm still somewhat doubting it.