123-Reg.co.uk down?

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Posted by cunni, 11-16-2007, 05:37 PM
Hi guys and gals, I dont know if its just me, but for some reason all of my domains that I host with there DNS service are currently unresolvable. Is anyone else having issues with there domains with 123-reg? Cheers Dan.
Posted by rjkdesign, 11-16-2007, 07:28 PM
Yes I'm getting the same problem
Posted by cunni, 11-16-2007, 07:51 PM
Cheers for reply rjkdesign. From my findings its been this way since 5:45pm (GMT) I have had no pre-warnings about any DNS servers going down, Being moved, or even scheduled maintenance. This brings me to the assumption that its a technical fault. 123-Support.co.uk is down also, So we can't raise a ticket. If anyone know any staff/employees at 123-Reg could they please make them aware of the issue, and if they could find anything out that would be of a great help to. Kind Regards Dan.
Posted by magicmarine, 11-17-2007, 07:10 AM
I have almost 50 domains registered with 123-reg and one way or another with email MX resolution etc it appears to have been failing for the last few days. As of yesterday(Friday 16 Nov 07) it seemed to go down completely for all my domains except one on the server which is registered with a different ns supplier so I know its not my servers at fault. This is typical of Pipex unfortunately they take over good companies (Webfusion... 123-reg ...) and run them into the ground taking away support and quality staff until eventually they have a C**p service. As soon as they resolve whatever the problem is I am away from them, even thought it means stacks of work for me they cost to much with outages like this that we have no control over. Can anyone recommend any good alternatives?
Posted by igrove, 11-17-2007, 09:53 AM
yep, still not working .. nothing on the 123-reg service status page either. Great ...
Posted by rjkdesign, 11-17-2007, 10:01 AM
Try some your 123 reg domains in megaproxy.com. It looks like the domains are starting to resolve
Posted by cunni, 11-17-2007, 10:27 AM
Well all 23 of my domains hosted with them are still down. @magicmarine > I totally agree, they have killed a decent service. Its happened also to a data center 1 minute away from my house. They got bought out by pipex and since they have cut jobs, closed down the data center and moved the business else where. The best thing about that data center for me was that it was close i could go there when i wanted change my backup drives and I wouldn't have to worry about expensive trips to get there as it was less than a minutes drive. Now i have to travel 1hour and 30ish minutes in the car to the nearest datacenter. Its all about money these days for pipex, i wish they would see the issues they have created! *shakes fist @ pipex*
Posted by cnapan, 11-17-2007, 12:44 PM
My domains on 123-reg are all down too, including areyoulocal.co.uk. Their support domain is still down too (inside.123-reg.co.uk) I can't believe it. It's the only thing they have to do for me.... I'm glad I didn't use them for my server stuff. Can anyone suggest an alternative who can do decent email forwarding? (That's why I didn't move just yet - their email address formatting was very flexible for me)
Posted by predatormc, 11-17-2007, 01:10 PM
I am experiencing exactly the same problem with all of my domains using their name servers. I've sent them an email, I hope they'll fix it soon. I find it appalling that they don't have a backup server, or alternate power supply if there are electrical problems. If this was just general maintenance, I would have expected to be contacted about the downtime; especially as I've spent the last 2 hours checking the if the issue was with my web host. Edit: At least they were very quick with the reply. I appreciate that at least. Let's hope they're back up soon. Last edited by predatormc; 11-17-2007 at 01:18 PM. Reason: new info
Posted by JenniH, 11-17-2007, 01:36 PM
I believe that this is much wider than 123-reg. It affects Webfusion hosting services and others too. For those who are unaware, Webfusion is a major hosting provider in the UK and is owned by Pipex (who also own 123-Reg I believe). The status page at Pipex is here: http://www.hosting-status.pipex.net/ At 17:30 you can see that we haven't had an update for over 5 hours. The last time I called I gave up when I was told the expected wait would be 25 minutes. This isn't very good at all...
Posted by cnapan, 11-17-2007, 02:10 PM
Glad to have confirmation that they're on to the problem. It's also good to hear that it seems to be Pipex wide, as hopefully it'll be a top priority. When I visited 123-reg.co.uk, not a mention of it anywhere, and the customer service number doesn't even work weekends
Posted by cunni, 11-17-2007, 02:25 PM
@JenniH Ta for the info! I agree its very bad that its even happened, maybe they will book there ideas up after this! Its a very bad techical issue that been around for 24 hours now! Its not even in the slightest bit funny! And i doubt they will appologise for this! @cnapan Yeah, i noticed the weekend are classes as no support available. Highly shocking, I may move DNS servers after this is all sorted! DNS something which I would expect to work all the time and if there is an issue then its usually my own fault or my net connection and if thats the case I can deal with it, but even afraid.org is more reliable than this, its also free, and you get updates if an issue does arrise! Come on Pipex get ya heads out of your arses and book up your attitude! Its not nice nor clever trying to run things they way you are doing so at the minute! I hope to god things get better!
Posted by cunni, 11-17-2007, 04:43 PM
Pipex have posted this on the status page: Saturday, November 17 2007 @ 06:30 PM (GMT) Contributed by: SupportSvr Views: 0 The nameserver issue is still on-going it is being treated with the highest priority and hopefully will be resolved asap. Thank you for your patience. So nearly 28 hours later and we are still without NS services. I seriously hope this gets fixed soon I dont want it to roll on into the week! especially with xmas on its way, If they think its going to be another 24 hours to fix I would really like to know as I will change the NS and then at least my domains will be online and working. Thanks Pipex for the update though.
Posted by JenniH, 11-17-2007, 04:52 PM
I changed the NS of our sites hosted there this morning. Why? Because where there is vaguery (is there such a word?) there is usually potential for a very long outage. If you look at every message they have posted it is vague: no specifics on the problem, and no hint of a recovery estimate. When that is the case, and when it proves impossible to extract anything approaching any detail, it often spells severe problems. This long into the issue, and they are still telling us about priority and "hoping"... not exactly grounds for optimism. I took the right decision, and if I was you Cunni I would be looking at your NS right now. Sods law of course says that as soon as you do that...
Posted by cunni, 11-17-2007, 05:06 PM
lol yeah, Well said though JenniH I know sods law all to well, You are totally correct though, I should have taken your approch this morning to.
Posted by magicmarine, 11-17-2007, 05:34 PM
How do we know that any ns server changes will take effect if being processed by 123-reg at the moment? Can you expand on how you are sure changing the ns records will actually work and or a change of tag will get effected? I am just a bit worried about out of the fat and into the fire here if you know what I mean. So has anyone tested the ns change process with a definite result? Or can update us on the likely hood of such changes actually working given the uncertainty of what the actual problem is at 123reg...? Thoughts /observations....?
Posted by cunni, 11-17-2007, 05:45 PM
Well it would seem that only the Name Server is down, so changing the Domain information so ask for a differnt NS server then the site should be able to process that but in saying that mine has yet to go through. So im not to sure if its worked. JenniH is probably the one who needs to report on this, JenniH?
Posted by tttonyyy, 11-17-2007, 05:58 PM
Found this thread after googling - I use opendns and all my sites are unresolvable. That 123-reg can't even fix their nameservers within a reasonable time is a complete shock to me. DNS is fundamental to their business - and if something like this happened in the business sector where I work, jobs would be on the line. I thought they were reputable. 123-reg FIX YOUR DAMN NAMESERVERS!
Posted by JenniH, 11-17-2007, 06:14 PM
I have 2 scenarios: 1) A site which is hosted by Webfusion (Pipex). When it went down and all I could get was vagueness from Pipex I pointed the domain name at a different host where I had uploaded a backup copy of the site. The domain is not registered with 123-Reg fortunately. 2) I have a handful of domains registered at 123-Reg, which point at a host in the US. All those sites seem to be up, although of course I can't get into the 123-Reg control panel to administer their domains. If one of the latter sites goes down I am goosed, as obviously I can't get in to re-point to different nameservers.
Posted by cunni, 11-17-2007, 06:47 PM
tttonyyy, Glad you found it through google, that was the main reason i started this thread so that users and customers like ourselfs actually had a bit of insight into what was happening. @Jennih Ahh right, It seems that its the opposite way around for me, I have a server in the UK and USA, they all work fine as I have a DNS and web cache running here at home. But I have had emails from users saying they are getting Server not found, which usually means Apache isn't running, server outage or DNS is down. I can login to my 123-Reg control panel but the changes I make dont seem to do anything! *bangs head on desk, I really don't like the way this is panning out, and I also agree with tttonyyy I thought 123-Reg was a reputable company but thats obviously changed some what since they have been bought out by pipex.
Posted by cunni, 11-17-2007, 06:49 PM
Oh just a quick update. http://www.123-reg.co.uk is now down.
Posted by leowfc, 11-17-2007, 07:04 PM
Anyone got a recommendation for an alternative co.uk registrar, we have 30+ domains with 123-reg and this is becoming an all too common an occurrence. Outbound mail has been getting 550 lookup errors for a while and we have had this total outage problem at least twice before since the Pipex buyout. The fact they only issue a 0871 number and then do not man it out of hours does not make for a great 24/7 business. Thanks Leo
Posted by tttonyyy, 11-17-2007, 07:08 PM
cunni - thanks for the thread. I also found 123-reg.co.uk unreachable after flushing the DNS cache on this PC. I guess there is little point finding its IP since there is nothing we can do with their control panel anyway. My main concern is lost e-mail. I guess most mailservers will bounce given lack of DNS resolution (rather than queue to an uncontactable host). This is something of a disaster! Curiously enough, a couple of days ago I had web users on one site complain that it sometimes wasn't reachable but would then respond on a refresh. At the time I put it down to quirky net behaviour, but I guess that was an early symptom of this NS problem. IIRC, it's free to transfer out of 123-reg - will seriously consider doing so after this.
Posted by leowfc, 11-17-2007, 07:16 PM
Go see avoid123reg.mydisk.co.uk we are not alone !!!
Posted by elliea, 11-17-2007, 07:20 PM
123-reg seems to be back up again (for me) but in case it goes again or others are still having problems the IP address for 123-reg.co.uk is 195.224.48.98 If you can no longer access the 123-reg.co.uk website and you want to change your name servers to someone else it should be possible to edit the host file on your computer so you can still access their site. Depending on what operating system you have the host file will be located in a slightly different place. For instructions Google edit host file on (then put your operating system)
Posted by cunni, 11-17-2007, 07:21 PM
No problem tttonyyy thats why this forum is here. yeah it is free to transfer away afaik Also, If you really need to get on a website that you host, you can always edit your host file and point the domain to the IP that the site resides on, thus not needing the request to be looked up from the DNS Server. I.E Edit this file C:\windows\system32\drivers\etc\hosts and add in the Entry as follows. 66.249.93.104 google.co.uk
Posted by cunni, 11-17-2007, 07:22 PM
lol elliea we posted the same thing(ish) at the same time
Posted by rjkdesign, 11-17-2007, 07:43 PM
I'm hoping 123 reg will buy me a big Christmas turkey as compensation. Please be sorted by the time I wake up tomorrow.
Posted by elliea, 11-17-2007, 07:47 PM
Looks like 123-reg is back up again. Let's hope they've fixed the problem. I only use 123-reg as NS for half the sites I host but I'm going to move them all over to the other company I use.
Posted by cunni, 11-17-2007, 07:47 PM
Domain name: 123-reg.co.uk Name servers: ns.webfusion.co.uk ns2.webfusion.co.uk WHOIS lookup made at 18:13:29 17-Nov-2007 They seem to have put 123-reg up but im not sure if they are having to manually put all the records back on the name server... Im guessing thats the reason for 123-Reg being back online and not our domains!
Posted by magicmarine, 11-17-2007, 07:54 PM
>>>>>>>>>> Expect it to happen! I have a client in the US that is somewhat strangely getting email from my servers but not from email sent from the UK or elsewhere. I suspect this may have something to do with the fact that the DNS servers in the US haven't updated their records (yet) I anticipate that email from the US to the domain(s) will also go down within the next 24 hours as the DNS "fails" to find the ns servers. Never been entirely comfortable with what goes on with ns and DNS other than I know how to point at the right servers etc but this is an eye opener for all of us on how the big boys can't be relied upon to provide a decent service. If they had to work half as hard as we do I reckon they would soon appreciate how bad being so negligent is for all concerned. We have spare servers we could put into play as name servers on this but I suspect that nominet may need to get involved to change ns records if 123reg wont play ball in transfering TAGS etc in the vv near future. Small companies may not be able to afford fail over or fast restore scenarios on to redundant kit but one would have thought if Pipex weren't so money grabbing and cutting services to the core this wouldn't have happened. I sincerely hope they don't survive this one. I used dedicated servers at webfusion for many years before Pipex took over and it went steadily downhill with host Europe and now unfortunately the last of their decent services 123 reg has also bitten the dust. If anyone manages to get a successful name server or tag change request through please post here urgently so we know the exit strategy is safe. Nominet seem equally unobtainable at the moment over the weekend which in fact causes some concern over the resiliance of the entire web systems in the UK. How sad is that, and what a reflection on the way some UK businesses conduct themselves generally. I will be on the phone to Nominet first thing Monday to confirm options and will report back here on any help being offered by Nominet if 123 reg isnt up by then. Last edited by magicmarine; 11-17-2007 at 07:58 PM.
Posted by Outlaw Web Master, 11-17-2007, 08:16 PM
hmm...their site seems down again however one of my clients has a few domains with them pointing to my server and it's working so no doubt they'll sort it out soon. edit....no sooner did I log out of here and check..and their site appears to be online again owm Last edited by Outlaw Web Master; 11-17-2007 at 08:21 PM.
Posted by cunni, 11-17-2007, 08:25 PM
Strangly enough i have a domain with email forwarding via 123-Reg and those emails have been forwarding all day fine! Wierd :/ as the domain for that email address is screwed.
Posted by predatormc, 11-17-2007, 08:39 PM
That's because they have a seperate MX server which handles the mail requests. It does seem to be up, indeed. I've been using NSLOOKUP (can't post a link to the site as i'm a new user here, so you'll have to search google) to see if my domains have been set on the 123-reg ns servers. It appears as though they have, which is good. Seems like it's just going to be a wait until they fully propagate again. This is just silly. I think i'm probably going to promptly move some of my domains when it's back up.
Posted by cunni, 11-17-2007, 08:53 PM
predatormc is right, they have got the Name Server working again. I've just done a request on ns.webfusion.co.uk for my domain and its returned correctly. Now its just a matter of time for the NS to update to the DNS servers that we all use. This has been more than silly, Its been a right a ball ache, its been a good 32+ hours of downtime, as our domains still could take a good 24 hours to propagate. Just think of how much 123-Reg has cost websites in sales this weekend? If you own a ecommerce site that has been an unfortunate victim of Name Server Hell then you have my sympothy! Yet again its back to an hourly flushing of my DNS and waiting for the domains to resolve...
Posted by djberriman, 11-17-2007, 09:09 PM
I'd suggest domainmonster.com We transferred all our domains to them recently from various registrars but we left reg-123 (who used to be very good before pipex got involved) a long time ago after a fiasco with .eu domains. Since then I've watched a number of friends have all sorts of issues with them, and the dns service in particular has been getting worse for about 3 months now leading to this major outage. domainmonster seem very good, the support is responsive and I believe they offer free dns and mail forwarding.
Posted by cunni, 11-17-2007, 09:10 PM
Cheers for the info jdberriman, i may have to have a look into them!
Posted by cunni, 11-17-2007, 10:12 PM
I'm resolved now on half of my domains via my ISP's DNS server although, www.'s aren't working but the actual domain names are.
Posted by The Dude, 11-18-2007, 03:45 AM
Well the site itself loads straight away when i goto it http://www.123-reg.co.uk
Posted by Steve_T, 11-18-2007, 04:30 AM
I note the 123-reg site is up again but I could not see a word of explanation or apology. A few months ago I shifted my websites to rock solid hosting (expensive too) but clearly 123 are a weak link in the chain that can bring it all down. I'm going to look into shifting my domain name hosting Last edited by Steve_T; 11-18-2007 at 04:30 AM. Reason: typos
Posted by cnapan, 11-18-2007, 04:38 AM
Just to say that my domains resolve now. 123-reg is up this morning, but of course, not a hint of trouble. Thanks for the tip about domainmonster.com - their sales pitch seems aimed squarely at people who don't think week long email turnarounds, weekday only support and so on are good enough. If Pipex/123-reg don't have: 1) A damned good explanation why such a critical part of their infrastructure was down for over 24 hours, and 2) A way to give me confidence that it won't happen again... Then I'm going to move all my domains off them in the next couple of weeks. I've not looked into domainmonster properly yet, but one thing I need is flexible email forwarding, the ability to put stuff like SPF entries in the DNS record and so on. I currently rely on pushing my email through other people's servers to cut out the dross (haven't got round to my own inbound email server setup yet). Any other recommended options other than domainmonster? Cheers
Posted by cold c, 11-18-2007, 04:57 AM
I have a domain on 123-reg that I just moved to godaddy's "Off-site DNS" feature. The email forwarding wasn't working for me. Think of all the spam I missed. It is a shame as they used to be quite good. Unless I find a decent alternative for UK domains I will probably still use them for registration, but definitely NOT for domain management (or hosting).
Posted by chique, 11-18-2007, 07:00 AM
To add insult to injury they are now 11.00am Sunday displaying related advertisements on a 123 reg page when resolving using my domains, Whay they cannot put an explanation page up is beyond me if they haver the ability to stricture a page they can make monbey out of
Posted by cunni, 11-18-2007, 09:11 AM
Its been over 36 hours guys... like you all said they are resolving now, but we do require some sort of explaination! Im going to have to agree with cold_c and still use them for registration, but also definitely not for domain management and i've never used anyone but myself for hosting and thats the way it will stay.
Posted by tttonyyy, 11-18-2007, 09:43 AM
Looks like they're on top of it today - about time. I'm going to start running a tertiery nameserver within one domain itself, serving at least MX records and a record for 'www' for each domain just in case this crops up again.
Posted by tttonyyy, 11-18-2007, 09:54 AM
Amen to that! I've been let down by too many hosting companies over the years. Hosting yourself certainly offers the ultimate flexibility, as well as making you responsible for your own destiny. lighttpd seems to barely use any CPU time serving 10k hits a day. I have to confess that configuring a virtual mailserver to use spamassassin did make my little brain hurt though but then it only had to be done once.
Posted by Charles Darke, 11-18-2007, 10:14 AM
Am furious with them. Not the first time I've had problems and will be looking for a new registrar. If it was just DNS, I could run my own DNS servers, but I simply don't even trust that they can register and renew my domains anymore.
Posted by chique, 11-18-2007, 11:14 AM
Mty .eu domains are still treashed this is ridiculous they are displaying context sensitive ads on a 123 page. DNS in their control panel looks OK its just going ton a 123 reg page
Posted by Arif110, 11-18-2007, 12:49 PM
Hi there, My first post and joined in order to post. I'd been hearing a lot of bad things about 123-Reg through the grapevine, but had no adverse experiences myself. I did wonder what was going on at board level when they plastered David Hasselhoff all over the homepage - going downhill to grab the Myspace generation it would seem. And quality of service commensurate with the expecations of the same, too. I have around 100+ domains with 123-Reg - and wish to take many of them to 1&1 asap. I only have them with 123-Reg for registering of domain names, DNS-pointing and e-mail serving. I heard that .co.uk domains can be a pain to transfer to another person - but moving registar - it would seem is stupendously easy with 123-Reg?!?! It would be their saving grace here if so. When initiating the transfer process with 1&1 - they said that the next step is to get the IPS tag changed by the current registrar. Letter-writing, etc. But it seems that 123-Reg's control panel is so versatile (the reason I liked them so much) that we seem to be able to change the IPS tags on our own?! Can somebody please confirm this - as it seems almost too good to be true. That I can move my stuff from 123-Reg elsewhere without having to rely on writing to them, or relying on them to 'do' anything as such.(for .co.uk's) Thanks in advance - and what an excellent forum! I stumbled upon it after yesterday's downtime - having Googled for WTF was up with 123-Reg. Arif
Posted by chique, 11-18-2007, 01:56 PM
Its 18.00 on Sunday and 123 reg still have all my .eu domains doing there advertising and no doubt making money on click throughs at the expense of my SEO
Posted by Mr E Mann, 11-18-2007, 06:04 PM
Hi Arif Yes, it is indeed that simple Moved 10 .co.uk domains out yesterday to domainmonster, simply by adding them to my basket in domainmonster and then when I had checked out (which was free!) I then just changed the tag to "MONSTER" Within half an hour they were in the hands of domainmonster, I set the DNS settings to my requirements, and all my sites are now online via these new guys I'm not affiliated with DM... not sure how their service stacks up... but I was the same way when I signed up with 123-reg all those years ago... so will find out over the coming days/weeks/months Hope that helps Cheers Simon
Posted by chique, 11-18-2007, 07:18 PM
What did you have to do with 123 reg to allow domain transfer and will this also work with .eu My eu's are still going to their advertising page
Posted by Mr E Mann, 11-18-2007, 07:53 PM
Hi chique All I had to do was change the IPS tag to the new people... and that was it from the 123-reg end Well that was for .co.uk anyway I believe for EU domains, you have to receive an email at the admin contact listed against your domain? (although as I haven't any, that is purely a guess based on the info from one website) If your domains are showing the 123-reg holding page, sounds like they "lost" your DNS settings (they did with mine too!) Log into your account, and change the defaults in "manage dns"... to point them to the right place Hope that helps Cheers Simon
Posted by chique, 11-18-2007, 08:01 PM
I have reset them back but the 123 reg dns still has them on the holding page when I do a dig using the 123 reg nameservers
Posted by oldgit, 11-19-2007, 01:32 AM
It could be me... but I don't see the 'Change Tag' link! I can see where to repoint to different nameservers, but surely there is more than this???
Posted by oldgit, 11-19-2007, 01:33 AM
Sorry! Please ignore last post. Was checking for a .net domain. Have found it now for a .co.uk domain.
Posted by chique, 11-19-2007, 04:52 AM
My eu domains have still not been rectified and my uk domains have been goinng on and off this morning. I am moving all domains asap to domainmonster
Posted by gumibears, 11-19-2007, 07:17 AM
Hi All We have over 1700 domain names bought with 123-reg (1734 to be exact!) I know, what a mistake, but don't shout!! The reason we have used 123-reg is that the cost to buy domian names is well priced. We are buying about 100 a month on average, so price is an important factor (to a degree!) I can't afford for what happened at the weekend to happen again, as we literlally had all the sites go down, so you can imagine the nice emails i am having to deal with from customers!! anyway, i would like to move all the domain names away from 123-reg, but i am not sure who to. However, there are a few important things to us: At the new provider, the domain names still need to be well priced, we need the ability to do Framed Web Forwarding and we need to have full control on the DNS. These are the main things we need to see with a provider. can anyone recommend someone who can offer all of this?? It should be noted, our hosting of some sites (not all) and emails (for the majority) is with our fasthosts reseller account. Not sure if this affects the answer?!?! Also, we are registered directly with Nominet, but one of our technical team said we needed our own Domain name server to deal with Nominet directly as well as a few other things. weighing up the costs etc of this, we felt it OK to continue with 123-reg - however, this weekend is now the final straw for us. any help would be appreciated!
Posted by eming, 11-19-2007, 07:25 AM
"123-Reg takes weekend off" gotta luv thereg
Posted by chique, 11-19-2007, 07:30 AM
My eu domain istill not resolving Have reset the DNS three time but it is having no effect even when I reset back to default and do the whole thing again I am not conviced changes in the control panel are doing anything. Apart from change IPS tag which I have made use of on 8 domains up to now I only have 30 but will not pay them a penny more because of the shambles they have created here and the lack of information that has been provided. I will have all my domains away uk by the end of the day before they F*** up again
Posted by oldgit, 11-19-2007, 07:41 AM
And now, I'm seeing an index page which was never even hosted on the current server! Now, explain that!
Posted by chique, 11-19-2007, 07:43 AM
Is it the 123 reg holding page with their pay per click adverts on? I have this on three domains aND CANNOT CHANGE IN CONTROL PANEL
Posted by chique, 11-19-2007, 08:44 AM
123 reg are certainly not worth staying with We havesites which are still affected and three sites which are not resolving at all. They are not answering any emails There is a twenty five minute wait on the phone They are in a nutshell crap at responding to a situation like this I am still waiting for them to authorise the transfer of my .eu domains But frankly if it means it being down longer and getting it away from these c***s then it will be worth it There is nothing more infuriating than no response at all especially with such a critical service as this
Posted by chique, 11-19-2007, 09:52 AM
Having just got control of one of my eu domains at 123 reg i had to reset the dns setting , most of them were written but it seems one sub domAIN was only written to the ns2 server Something is clearly not going right still here with the dns updates There phone line message says all is now well and says wait for 48 hours, 48 hours to find out your DNS is still F****d
Posted by chique, 11-19-2007, 10:40 AM
Well I am half way through transferring my domains to domainmonster and now this site is timing out Not a good start
Posted by jpwjpw, 11-20-2007, 08:54 AM
I'm moving my domains away too. Maybe their DNS servers will get better with less domains on them
Posted by Mr E Mann, 11-20-2007, 02:30 PM
Gotta love them Submitted a support request... 17/11/2007 19:12 ...finally get a response back from them... 20/11/2007 14:31 I have replied... and removed as much sarcasm as I could from the response... so it's just down to the one sentence now
Posted by cnapan, 11-21-2007, 09:31 AM
Any word from Pipex about: a) How this happened b) How it won't happen again? I've not had a single 'sorry', not a single service update nothing! I think this is very damaging for the Pipex brand. Unless they can demonstrate that they think this unacceptable, why would I go near this company for any services in the future?
Posted by jpwjpw, 11-21-2007, 10:27 AM
http://inside.123-reg.co.uk/archives...-this-weekend/ They are a bunch of jokers. "We are working on how to contact people next time it happens". What?! The whole of a hosting companies DNS infrastructure should never go down!
Posted by tttonyyy, 11-21-2007, 10:35 AM
Here's something for you guys and gals: xname.org Looks like they'd make a good (free!) choice for 3rd/4th level nameservers in case whatever registrar you're with loses theirs. Easier than running your own, for sure.