VPSByte Down

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Posted by tullnet, 04-17-2008, 04:56 AM
Our VPS is down, as is their website and thier customer area/support desk.
Posted by Panopta, 04-17-2008, 10:09 AM
Seems to still be down, including their nameservers. Must be a major outage - another good reason to always separate your nameservers in different datacenters/networks, especially if you're hosting your own authoritative nameservers.
Posted by lordsafkad, 04-17-2008, 11:55 AM
yep, however not the first time this month,my vps was down for another 12 hours earlier this month. let's hope they get this fixed soon!
Posted by Cirtex, 04-17-2008, 12:09 PM
Hopefully everything gets resolved, sometimes when VPS Nodes have problems it does take longer to troubleshoot and fix. Hopefully it is not a serious problem. Keep us updated!
Posted by lordsafkad, 04-18-2008, 11:09 AM
My vps is back, however i did not see any explanation yet for the downtime ...
Posted by tullnet, 05-23-2008, 11:58 AM
Down again
Posted by tullnet, 06-04-2008, 06:32 PM
and everything is down again.
Posted by iWF-Jacob, 06-05-2008, 07:45 PM
It appears to be back up again for me
Posted by tullnet, 06-06-2008, 06:47 AM
Yes it came back eventually, but has been down again twice since.
Posted by HostingFuze, 06-07-2008, 02:14 AM
We are having some trouble with one of our VPS nodes. It is not a network issue nor a customer-wide issue, but it is an issue and we are taking careful measures to migrate clients off of that VPS node. Please start a support ticket in the billing department to receive credits for the downtime. This is not our support forum, so for accurate and more updated replies please use your client center (it is hosted off-site).
Posted by tullnet, 06-09-2008, 04:33 AM
I would have hoped that a hosting company would understand things well enough to know that there is no point having an off-site client centre if your name servers are both hosted on your main network, and that network goes down (which it has done several times). Also, why bother with an 'announcements' page (which you keep telling us to keep an eye on) if you don't make any announcements?
Posted by HostingFuze, 06-09-2008, 01:25 PM
We always make announcements when something effects us server wide. You are correct about the way our off-site client center is setup, however it was available during this time (our site was not down). We never received a ticket from you, and now that this problem is solved I do not feel that WHT is the best place to further discuss this.
Posted by Jimerson, 06-09-2008, 07:47 PM
Thread closed as the issue is resolved.