GNAX.net down

Portal Home > Knowledgebase > Articles Database > GNAX.net down

Posted by 123finder.com, 06-17-2008, 03:27 PM
Anyone else? Our server with them is having huge packet loss or totally down, ping to gnax.net also have about 60% packet loss.
Posted by scottc, 06-17-2008, 03:30 PM
Yes, we also have a server there that we can't reach.
Posted by 123finder.com, 06-17-2008, 03:32 PM
It get worse, now it's totally down, 100% packet loss. portal.gnax.net or serial.gnax.net are down too. Anyway to contact them?
Posted by Website Rob, 06-17-2008, 03:32 PM
Same with our Servers we have at GNAX/Tranxact Global. Started about Noon Mountain Time and seems to still be happening. As their sites are down also, will wait before I phone Support as they are probably busy dealing with the situation.
Posted by Harzem, 06-17-2008, 03:32 PM
Not having any issues here. My server is fully reachable. Must be a local problem.
Posted by Dave W, 06-17-2008, 03:33 PM
This better not be a power issue.
Posted by kparks, 06-17-2008, 03:34 PM
One server up, one server down with gnax for me, different network ranges so maybe just network routing issue?
Posted by Dave W, 06-17-2008, 03:35 PM
I can get to 1 of my machines and the gnax website now. the machine that I can now get to was not rebooted..
Posted by Dave W, 06-17-2008, 03:37 PM
2 more just came up.
Posted by Dave W, 06-17-2008, 04:52 PM
all is well they are very quick at fixing these kind of issues.
Posted by TJCRAZY, 06-17-2008, 05:23 PM
I believe this is fixed all checks come up as AOK
Posted by sailor, 06-17-2008, 05:28 PM
looks like a ddos that affected one of the 60 segments of the network.
Posted by Jag, 06-17-2008, 06:16 PM
Guessing it was rather isolated because we were unaffected by this. If anyone is going to notice big problems there its us. I can't verify with any certainty but I suspect we are the largest or one of the largest consumers of gold network next to gnax itself.
Posted by Cats-Computing, 06-18-2008, 12:30 AM
Wasn't affected by this earlier, but network is really slow for me now. Anyone else?
Posted by Website Rob, 06-18-2008, 02:20 PM
Anyone notice connections problems today? For me, connection seem to fail at the DC - Time Outs.
Posted by RyanD, 06-18-2008, 02:25 PM
If you are having issues, make sure you open a ticket as this isn't a GNAX support forum If you can provide some traceroutes to and from your server and your location that would help the support team diagnose any possible issues.
Posted by sailor, 06-18-2008, 04:30 PM
you were affected by an upstreams switch failure - reboot and the rerouting that occured.