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ServeByDesign - Down?




Posted by VN-Ken, 07-09-2008, 02:06 PM
Our server there seems to be down as well as their main site. Tried calling them - no answer. Anyone know whats going on?

Posted by next-hop, 07-09-2008, 02:08 PM
Their main site works for me here. If you want me to try to get in touch, let me know.

Posted by VN-Ken, 07-09-2008, 02:09 PM
Looks like they just came back up.

Posted by Serve By Design LLC, 07-09-2008, 08:37 PM
When you call, please feel free to leave a message if a rep does not answer. We have quite a few servers and we don't always know when someones server goes off-line. Over the next month or so we are migrating to a new data center. Bigger, better, and faster. Today's outage was not planned and lasted roughly 4-7 minutes. We do apologize to the clients that it did effect, but it was not planned. Our clients should receive an email soon explaining the enhancements to our new data center and what to expect. Feel free to ask any questions you may have.

Posted by rickb12, 07-10-2008, 07:19 PM
Look at that honest & open communication. I applaud you, Jes! These days, I don't see a lot of hosts doing what you just did.

Posted by Serve By Design LLC, 07-10-2008, 09:31 PM
We do our best to give the customer what they want or need.



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