Crucialwebhost server down

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Posted by thinlight, 09-19-2008, 08:47 PM
I don't know how many crucial's users are suffering the same thing. My server has been down for about 20 hours. The guys finally gave me an answer 6 hours after the ticket was submitted, 'failed Drive Array in data center', in short. I think an email should be sent to me when this thing occurs, but need not to get this news from friends, 'hey, your site is down!' I should also get an email when they changed the server IP address months ago. But I didn't. Still I don't know when I can access my site.
Posted by gigapros, 09-19-2008, 08:50 PM
Instead of relying on your provider, use a free site monitor like http://host-tracker.com . This way you will be alerted as soon as your site goes down.
Posted by ldcdc, 09-19-2008, 08:57 PM
No, you're not alone: http://www.webhostingtalk.com/showthread.php?t=723630
Posted by thinlight, 09-19-2008, 09:28 PM
Now I only wish my data won't be lost.
Posted by Amy-T, 09-20-2008, 01:01 AM
did you make a back up? Its always good to make your own backups.
Posted by JLHC, 09-20-2008, 02:58 AM
You can have a look at the current status of your server here:- http://www.crucialwebhost.com/support/
Posted by mikecarquote, 09-20-2008, 07:31 PM
My crucial server went down Thursday afternoon with the disk drive failure. It's now 7:30 PM Saturday(ET)evening and still no service.
Posted by thinlight, 09-21-2008, 12:15 AM
The server is back into service. Luckily nothing was lost.
Posted by JLHC, 09-21-2008, 12:17 AM
Glad that they are able to handle this issue without much hassle.