WebNX packet loss

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Posted by 123finder.com, 10-08-2008, 11:19 AM
Anyone else? Both of our servers with them experience packet loss, even ping to webnx.com get about 40% packet loss.
Posted by Scott.Mc, 10-08-2008, 11:23 AM
Seems to be fine here. Post the traceroute.
Posted by 123finder.com, 10-08-2008, 12:02 PM
64 bytes from www.Level3.com (4.68.95.11): icmp_seq=185 ttl=119 time=46.7 ms 64 bytes from www.Level3.com (4.68.95.11): icmp_seq=187 ttl=119 time=47.2 ms 64 bytes from www.Level3.com (4.68.95.11): icmp_seq=188 ttl=119 time=47.4 ms 64 bytes from www.Level3.com (4.68.95.11): icmp_seq=189 ttl=119 time=46.8 ms 64 bytes from www.Level3.com (4.68.95.11): icmp_seq=190 ttl=119 time=47.0 ms 64 bytes from www.Level3.com (4.68.95.11): icmp_seq=192 ttl=119 time=50.2 ms 64 bytes from www.Level3.com (4.68.95.11): icmp_seq=195 ttl=119 time=49.3 ms 64 bytes from www.Level3.com (4.68.95.11): icmp_seq=197 ttl=119 time=46.6 ms --- level3.com ping statistics --- 197 packets transmitted, 126 received, 36% packet loss, time 196178ms rtt min/avg/max/mdev = 46.377/47.204/51.287/0.804 ms ============ traceroute to level3.com (4.68.95.11), 30 hops max, 40 byte packets 1 206-251-75-41.static.hosted.sta.webnx.com (206.251.75.41) 2.193 ms 2.933 m s * 2 host-216-66-254-254.static.linkline.com (216.66.254.254) 0.572 ms 0.891 ms 1.02 8 ms 3 * * * 4 * * * 5 * * * 6 * * * 7 * ae-2.ebr3.SanJose1.Level3.net (4.69.132.9) 24.861 ms * 8 ae-73-73.csw2.SanJose1.Level3.net (4.69.134.230) 17.521 ms * * 9 * * * 10 * * ae-3.ebr1.Denver1.Level3.net (4.69.132.58) 47.884 ms 11 ge-6-0.hsa1.Denver1.Level3.net (4.68.107.3) 54.794 ms ge-6-1.hsa1.Denver1.Level3.net (4.68.107.67) 54.430 ms ge-6-2.hsa1.Denver1.Level3.net (4.68.107.131) 54.902 ms 12 4.68.94.1 (4.68.94.1) 54.540 ms * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * *
Posted by WebNX, 10-08-2008, 01:08 PM
Our network has had no issues over the past few days. I am glad you tested webnx.com as its hosted on a 100% different network than the legacy 206.xx ips address's. From what I can see level3 had some spotty packet loss on their own network, but this is the only complaint we have see out of all of our clients. As of now I don't see any packet loss, if you're still having issues, please use our internal ticket system. Thanks
Posted by nonparity, 10-08-2008, 07:14 PM
none of the monitoring services I use have shown any downtime or packetloss at all. Bandwidth usage seems normal too so I would have to agree with webnx everything seems fine.