Globalcon.net / gipnetworks.com down

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Posted by jolly, 10-07-2008, 12:44 AM
The network of globalcon.net/ gipnetworks.com is down even there main site is down. Thanks
Posted by NixBill, 10-07-2008, 01:22 AM
i just signed up here to come and see what was going on. the network has been down for about 1 hour now.
Posted by jolly, 10-07-2008, 01:25 AM
Any updates from them? They never sent any maintenance notice, no maintenance window or picking the phones to update there clients. Fingers are crossed.
Posted by NixBill, 10-07-2008, 01:28 AM
no i have not heard anything from them. there phone # is not working either...
Posted by NixBill, 10-07-2008, 01:30 AM
7 65.83.238.76 (65.83.238.76) 34.408 ms 27.614 ms 30.499 ms 8 65.83.238.198 (65.83.238.198) 35.399 ms 28.350 ms 31.204 ms 9 tbr2.attga.ip.att.net (12.122.117.70) 35.910 ms 29.907 ms 33.767 ms 10 ggr2.attga.ip.att.net (12.123.20.205) 35.201 ms 27.364 ms 31.266 ms 11 192.205.33.62 (192.205.33.62) 41.339 ms 37.501 ms 39.388 ms 12 cr2-pos-0-3-0-0.dallas.savvis.net (204.70.192.70) 55.147 ms 48.407 ms 51.299 ms 13 dpr1-ge-4-0-0.dallasequinix.savvis.net (204.70.196.30) 54.221 ms 48.398 ms 51.277 ms 14 er1-te-2-1.dallasequinix.savvis.net (204.70.204.145) 55.206 ms 49.071 ms 51.859 ms 15 208.175.175.22 (208.175.175.22) 69.647 ms 62.897 ms 65.786 ms 16 * * * 17 * * *
Posted by NixBill, 10-07-2008, 01:52 AM
its back up
Posted by JLHC, 10-07-2008, 02:11 AM
Yes it is back up now.
Posted by jolly, 10-07-2008, 02:38 AM
It's not UP. Connection is unstable. Going up and down. Thanks
Posted by NixBill, 10-07-2008, 02:58 AM
you are right, it is going up and down. sometimes down longer than up.
Posted by jolly, 10-07-2008, 03:00 AM
Any updates from globalcon/gipnetwork? I am sure this was unexpected downtime. Thanks
Posted by FireHost, 10-07-2008, 03:12 AM
I just returned from the Datacenter (live 10 mins from there) and spoke with Reyner. They've working on the issues as some fiber lines have been cut in the area. They're working as hard as they can to re-route the traffic. Know that eventhough we're experiencing major storms, no power was lost in the DC. It's purely connectivity issues. I'm in the same boat.
Posted by jolly, 10-07-2008, 04:25 AM
Still DOWN What's use of multi homed bandwidth if 1 fiber cut disconnect the entire .
Posted by NixBill, 10-07-2008, 10:36 PM
Got an email from globalcon, there is more scheduled downtime tonight to repair some other problems. expecting 6-7, 10 minute long downtimes.
Posted by rey, 10-11-2008, 12:52 AM
Hello, First, I would like to apologize to our customers and users for what happened 3-4 days ago. This situation was caused by a fiber cut that took 2 hours to fix but had gone worse and turned out to be longer. To make the matter worst, the failover did not work due to a faulty supervisor card which was not visible until we reload the router. As of now, our network has been fixed with the BGP multi-home restored. I also would like to thank you for the wonderful moral supports from our customers. We are privileged to serve some of the most generous and courteous customers in this industry which have been great sources of encouragement to us. This was the first major downtime we've experienced in the last 8 years since the first day we are in business. As much as we never wanted it to happen, this incident was also a blessing in disguise. It has taught us valuable experiences on how to handle this type of situation. We would not be as ready as today if it was not for this incident. If you have any questions, please do not hesitate to contact us. Best regards,