PC-Core.net Down [merged]

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Posted by arobd, 12-29-2008, 09:31 AM
Hi everyone, Do you know is pc-core.net server down? I am trying to contact the support using online support ticket system. But no reply from pc-core.net Anyone know contact of pc-core.net's staff or any MSN ID?
Posted by rickb12, 12-29-2008, 10:14 AM
pc-core.net is working just fine for me.
Posted by arobd, 12-29-2008, 10:39 AM
what domain is hosted with pc-core?
Posted by xDesign365, 12-29-2008, 11:37 AM
Their site is working perfectly for me ( UK ).
Posted by SenseiSteve, 12-29-2008, 12:03 PM
Site comes up fine here. St. Louis
Posted by rickb12, 12-29-2008, 12:07 PM
Cody was on here a couple of days ago. His IM contacts are listed on his profile: http://www.webhostingtalk.com/member.php?u=182463
Posted by arobd, 12-29-2008, 02:36 PM
Cody was on here a couple of days ago. His IM contacts are listed on his profile: http://www.webhostingtalk.com/member.php?u=182463 I tried to reach him over IM, but he did not reply my PM. I also posted ticket into the client area, no reply till 24 hours. I am not sure what happened.
Posted by Orien, 12-29-2008, 02:39 PM
Do you have a dedicated server through PC-Core?
Posted by arobd, 12-29-2008, 02:41 PM
Do you have a dedicated server through PC-Core? No, I have reseller account with pc-core.net
Posted by cris_av, 12-29-2008, 05:33 PM
The current downtime appears to be the result of DNS related issues. A notification regarding the matter would have sufficed considering the time that has elapsed. Nonetheless they are working as fast as they can to mend these problems.
Posted by Sym0n, 12-29-2008, 05:51 PM
I'm having intermittent time outs across most domains I've got hosted and one of their DNS servers (66.197.***.213) seems to be down too. I've just put in a support ticket so hopefully things will be sorted soon. Could be, dare I say it, another problem with Burst...
Posted by arobd, 12-29-2008, 11:50 PM
I'm having intermittent time outs across most domains I've got hosted and one of their DNS servers (66.197.***.213) seems to be down too. I've just put in a support ticket so hopefully things will be sorted soon. Could be, dare I say it, another problem with Burst... It seems pc-core.net changed the IP address without any notice to the resellers.
Posted by overdeath, 12-30-2008, 07:27 AM
I am having the same kind of issues. Now they got worse. I can't acces pc-core.net or any domain i have hosted on their server. It's been 3-4 days since this is happening, with some moments when i could access one site or another. I have tried e-mailing them, but i got no answer. I am from Romania and I have a reseller accound.
Posted by Sym0n, 12-30-2008, 08:03 AM
One of the domains I host has now had it's DNS details changed, I assume by PC-Core, (from ns*.core-dns.com to pc*.dailydns.net) but all the others are still pointing to the core-dns URLs. Most sites on the core-dns URLs seem to be only up intermittently and the domain using dailydns is up constantly, but using an SQL backup from August. Unfortunately I can't access any of my sites or PC-Core's site from here so I'm having to go off DNS lookups and user reports. But I'm not looking forward to getting home and trying to sort this mess out. Thankfully I have a full recent backup for all the sites, but still if PC-Core are operating from a nearly five month old backup and don't have anything from before this issue occurred there is going to be at least 24hours of lost data. Hopefully Cody or someone else from PC-Core will reply to this thread and let us all know what is really going on, because I got the exact same reply last night to my support ticket as the poster (inaga) of the other (showthread.php?t=746327) thread regarding this matter. Copypasta support FTL
Posted by ubuzz, 12-30-2008, 10:29 AM
I hope pc-core is able to get their problems resolved quickly and without customer data loss.
Posted by scottc, 12-30-2008, 02:30 PM
Thankfully I have a full recent backup for all the sites... My advice is to take your backup and run. PC-Core recently dumped all of its dedicated clients and did it so poorly that many servers were down during the holidays while Burst.net scrambled to take over for them. Any inquiries placed at the PC-Core help desk were simply deleted and their "live chat" support was never live. In my case it turned out that PC-Core had told Burst that my client's server was canceled, though it had in fact been paid in full through January 19th. Burst was kind enough to turn it back on for me even though it really wasn't their responsibility. The bottom line is that PC Core is not a company to be trusted.
Posted by arobd, 12-30-2008, 02:43 PM
My advice is to take your backup and run. PC-Core recently dumped all of its dedicated clients and did it so poorly that many servers were down during the holidays while Burst.net scrambled to take over for them. Any inquiries placed at the PC-Core help desk were simply deleted and their "live chat" support was never live. In my case it turned out that PC-Core had told Burst that my client's server was canceled, though it had in fact been paid in full through January 19th. Burst was kind enough to turn it back on for me even though it really wasn't their responsibility. The bottom line is that PC Core is not a company to be trusted. What to do now? I don't have enough Dollars to buy new hosting. So far I know Cody is a Premium Member of WHT. No reply....
Posted by ubuzz, 12-30-2008, 04:02 PM
What to do now? I don't have enough Dollars to buy new hosting. So far I know Cody is a Premium Member of WHT. No reply.... What service did you have with pc-core?
Posted by arobd, 12-31-2008, 06:34 AM
What service did you have with pc-core? I have a reseller account with pc-core.net 45GB space and 450GB monthly bandwidth. Currently I have 30 domains hosted in this reseller account.
Posted by Sym0n, 01-07-2009, 07:35 PM
Is PC-Core down across the board or is it just their Audi (Vorsprung durch Technik ) server that's been dead in the water for the past couple of hours? Put in a high level support ticket about 40 minutes ago and had no response. This is a reseller account btw.
Posted by wm0000, 01-08-2009, 03:28 AM
My advice is to take your backup and run. PC-Core recently dumped all of its dedicated clients and did it so poorly that many servers were down during the holidays while Burst.net scrambled to take over for them. Any inquiries placed at the PC-Core help desk were simply deleted and their "live chat" support was never live. In my case it turned out that PC-Core had told Burst that my client's server was canceled, though it had in fact been paid in full through January 19th. Burst was kind enough to turn it back on for me even though it really wasn't their responsibility. The bottom line is that PC Core is not a company to be trusted.I have to agree. We canceled our servers with this company just in time. (Ironically, not due to them, but because of the burst.net problems at the time). The disappointing thing is right up until the very last moment, Cody tried to get me *not* to cancel (knowing full well they were about to dump their dedicated business). I guess I'm one of the fortunate ones that left at the right time. Sorry to hear about others who did not - As a small business, having entire servers down can put you out of business real fast. What confuses me is why pc-core tried to win me over from leaving them knowing full well they were about to drop their dedicated business (literally days later). What possible good could that have done other than to create a mistrusting and hostile ex-customer?
Posted by abalto, 01-09-2009, 11:41 PM
Here is some sound advice for everyone...if you have ANYTHING with the clowns at PC-Core, move it NOW. They are totally incompetent. There are lots of very responsible hosting companies that live their business and take care of customers. PC-Core is not one of them. I am one of many people that is waiting on a refund. They will not return any emails or even respond. RUN don't walk...
Posted by Cody Salter, 01-09-2009, 11:54 PM
The disappointing thing is right up until the very last moment, Cody tried to get me *not* to cancel (knowing full well they were about to dump their dedicated business). We didn't "DUMP" anyone, they were transfered to our upstream provider in the best interest of the clients. I am no longer with PC Core however I don't appreciate my name being thrown out without fully understanding the underlying situation. Unfortunately current management of PC Core isn't as flexible/willing to make sure everyone gets compensation for billing overlaps/overpayments and I am sorry for that but there is nothing I can do. The best thing you can do is keep trying to contact them, or explain the situation to BurstNET and they may be able to make some adjustments, that is the best I can offer. Once again, there is nothing I can do and everything I had done prior to the change in providers was done as efficiently and most of our clientele found the transfer seamless. This unfortunately wasn't the case for those with irregular renewal dates, as a good 95% of our client base were pro-rated for the first of every month. It was not my idea/decision to arrange the transfer of services as well, this was a decision made by new management who took over last year.
Posted by wm0000, 01-10-2009, 03:40 AM
We didn't "DUMP" anyone, they were transfered to our upstream provider in the best interest of the clients. I am no longer with PC Core however I don't appreciate my name being thrown out without fully understanding the underlying situation. That's interesting. I have the contents of a ticket (1 week before you abandon your dedicated business) where you ask if there is anything pc-core can do to keep our business. Whether you are with pc-core now or not does not change the fact that you were then, and I must assume you knew of the pending demise of your dedi business. Scottc's comment is also pertinent in this regard which you seem to gloss over: PC-Core recently dumped all of its dedicated clients and did it so poorly that many servers were down during the holidays while Burst.net scrambled to take over for them. Any inquiries placed at the PC-Core help desk were simply deleted and their "live chat" support was never live. The bottom line is you were an employee (shareholder, whatever) of the company at the time these things were in the works and therefore I find it contradictory that you say had nothing to do with it. (If you were just "Joe the general office grunt" I can understand you had no knowledge of planned events. However, the impression I had is that you were much higher up the chain of commend than that).
Posted by woods01, 01-10-2009, 07:18 AM
Cody Salter, the clients that you previously signed up also probably do not appreciate the recent changes that they have had to go through. pc-cores domain is registered with privacy protection and as much as the website says it's based out of Canada. pc-cores website says nothing about any actual place of business or anyone that's responsible for the company. So you being from Canada & being the only pc-core spokesperson I ever seen on this board should feel that you have an obligation to answer the clients questions, even if you aren't with the company anymore. Perhaps you can provide the users here with some contact information for the new management of pc-core so that they can get the help they need.
Posted by RyanD, 01-10-2009, 11:47 AM
Cody Salter, the clients that you previously signed up also probably do not appreciate the recent changes that they have had to go through. pc-cores domain is registered with privacy protection and as much as the website says it's based out of Canada. pc-cores website says nothing about any actual place of business or anyone that's responsible for the company. So you being from Canada & being the only pc-core spokesperson I ever seen on this board should feel that you have an obligation to answer the clients questions, even if you aren't with the company anymore. Perhaps you can provide the users here with some contact information for the new management of pc-core so that they can get the help they need. Ah, the old "under new management" trick :0 according to his signature he was the CEO/Owner.... http://www.vbulletin.com/forum/showthread.php?t=262170
Posted by arobd, 01-10-2009, 12:19 PM
....I am no longer with PC Core however I don't appreciate my name being thrown out without fully understanding the underlying situation. Unfortunately current management of PC Core isn't as flexible/willing to make sure everyone gets compensation for billing overlaps/overpayments and I am sorry for that but there is nothing I can do..... Hi Cody, When you left PC Core? You are the CEO and the owner of PC Core. How did you leave PC Core?
Posted by RyanD, 01-10-2009, 12:23 PM
Hi Cody, When you left PC Core? You are the CEO and the owner of PC Core. How did you leave PC Core? http://www.souv.net/domain_archive-net/pc-core.net/ he is the original owner of the domain
Posted by abalto, 01-10-2009, 10:30 PM
Cody - Compensation for billing overlaps/overpayments? Adjustments? Irregular renewal dates? Pro-rated fees? Are you trying to kid all of us? How about screwing your clients and walking away? Don't try to make this look like something it isn't. You are an idiot. You turn up a slick site template, advertise yourself as owning this shell hosting company, and get some clients, then you wind up screwing all of them. We opened an account up with you, we didn't even use it. We cancelled the account and asked for a refund, you promised a quick refund, and you ignored us. It is not a big deal, but it is the principle of the matter that galls me. It is that and the time that was invested in disputing the charge on the credit card and chasing you around and actually investing time in trying to email you and support and everyone else at PC-CORE, and my time is valuable. Are you like a 17 year old kid? You obviously do not know how to conduct yourself professionally, so it would lead me to believe that you have a huge lack of experience and I guess it could be due to your life INexperience. I do apologize for all the 17 year olds on here that DO know how to conduct themselves professionally. If you are older or even much older, you should totally be ashamed of yourself. You may want to change your name or the name you use online, because Cody Salter is not going to surf around and gather clients for hosting without it being known how you screwed everyone. This board or any board.
Posted by Premium Domains, 01-11-2009, 01:28 PM
My dedicated server is down for over 48 hours now and I have sent several emails to Support, raised a Support ticket, updated my support ticket but there is just NO RESPONSE! I am definitely moving my server as soon as it is up. The least Cody Salter could do is give customers whatever help he can in this situation.
Posted by arobd, 01-11-2009, 01:31 PM
What happened with PC Core? Cody, please help us to find the right way.
Posted by overdeath, 01-12-2009, 05:42 PM
I can say that i was scammed.. for the very first time. Private nameservers are down since before christmas, third party monitoring systems reports uptimes as low as 29%. For over a week i have been trying to get a refund with the results of one ticket "mysteriously" disappearing, and the other one being ignored after a reply that had nothing to do with my demand of a refund. I am very disappointed... Does anyone know of any legal actions that can be taken?
Posted by wm0000, 01-12-2009, 06:12 PM
Reading the sad tales above I'm beginning to think my initial estimation of pc-core was "generous". As more and more folk come out from under the woodwork this is looking more like a scam company by the moment. Sadly, this gives the rest of the industry a bad name and it's little wonder so many are skeptical of the hosting industry. I've learned my lesson - we bough the server from pc-core just as a try out. Never again!
Posted by Thales, 01-12-2009, 06:26 PM
I can say that i was scammed.. for the very first time. Private nameservers are down since before christmas, third party monitoring systems reports uptimes as low as 29%. For over a week i have been trying to get a refund with the results of one ticket "mysteriously" disappearing, and the other one being ignored after a reply that had nothing to do with my demand of a refund. I am very disappointed... Does anyone know of any legal actions that can be taken? Not really any economical legal actions. If you paid by CC contact your credit card company. You may also be able to contact your state's AG to file a complaint... or maybe it's PC Core's AG... either way that may be a good route to go. I don't think you'll get your money back but it would be worthwhile to try. -fin Thales
Posted by kaneko, 01-13-2009, 09:24 AM
Well, i have a tests reseller with this company and actually (jan 13) can not enter to cpanel, WHM or web query domain. No ticket response. my last use of the account was on dec 19 so i can not to say from when it is down. Naturally i am going to cancel but i want to enter to get some files. oh, in the status page: https://secure.pc-core.net/serverstatus.php the have 2 of 4 servers down in the las 30 hours that i have been watching. IP (66.297.211.) is down down down from whatever monitoring system that you use, not response. I have seen that forum is down of they have never had (not remember from october). Curious i have enter to post a review 3 months of pc-core and searching forum i get this. BE AWARE
Posted by y081302x, 01-13-2009, 11:32 AM
Geez, Ive had enough of this ÃÂ¬ÃÂ¬ My reseller has been down for days now. Time to move I think, I just hope this time i can get backups!
Posted by Premium Domains, 01-13-2009, 11:39 AM
GOOD NEWS GUYS!! I finally found a solution to this problem - I contacted Burst.net Support (http://support.burst.net) and opened a ticket with them with my IP address and mentioning that I was a PC-Core customer. I also mentioned that my server was down since 4 days for no fault of mine and that I was willing to pay any reactivation charges. As it turns out, PC-Core has NOT PAID THEM! My server payment was overdue and that is the reason it was taken offline. The Burst.net Support guys were GREAT! They just sent me my user name/password to the client area, where I paid the overdue Invoice and my server was activated. I highly recommend that if you have a similar issue, please go ahead and open a support ticket with Burst.net Hope this helps...
Posted by y081302x, 01-13-2009, 11:45 AM
Will this help me though? As I have a reseller account on Pc-Cores Malibu server? Oliver
Posted by kaneko, 01-13-2009, 12:11 PM
i have cancelled paypal subscription few hours ago to avoid pc-core.net automate billing ;-) Well, this looks like pc-core is at one step of the end, only billing works fine.
Posted by Premium Domains, 01-13-2009, 12:34 PM
Will this help me though? As I have a reseller account on Pc-Cores Malibu server? Oliver I am sure it will - there is no harm in trying.
Posted by overdeath, 01-14-2009, 05:32 AM
Well.. they won't give me my money back or fix my nameservers.. I have no idea what to do next. I paid via paypal and i tried to get a refund via their resolution center but because 45 days have passed that didn't work.. Anything i should do to make sure they won't bill me automatically in the future?
Posted by kaneko, 01-14-2009, 08:56 AM
go to your paypal account and click profile, there in the second column "informacion financiera", (i am spanish) that i would translate as finantial information, you have "list of authorized payments", if you have pc-core in the list click the item and in the details view you have a link to cancel authorization.
Posted by overdeath, 01-15-2009, 07:05 PM
thank you for the advice kaneko... i looked and they're not on that list I am stunned that there is no legal action i can take. I will speak to my lawyer tomorrow. It is impossible that scams like this happen in the year of 2008. I don't know where to find an alternative now, i found out about pc-core on this forum and i trusted all the positive reviews here.
Posted by barat, 01-16-2009, 10:46 AM
And today pc-core.net site is down ... I hope that's not the end .... I want to make backup ... Good for me, that I've done one backup 2 months ago, and i have something ... but ... the actual backup would be better ... Time to search another host ... each day "server down" is making me less $ :/
Posted by shabaranx, 01-16-2009, 01:57 PM
Another one bites the dust, folks. I wonder where the "always defensive' Cody Salter is right now.
Posted by Thales, 01-16-2009, 02:02 PM
Another one bites the dust, folks. I wonder where the "always defensive' Cody Salter is right now. I was wondering the same thing. I believe he said he sold the company... not sure how true that is, regardless of whether or not he sold it the transition was BOTCHED. Good luck to everyone, hopefully you can grab your backups. -fin Thales
Posted by GCosta, 01-16-2009, 05:45 PM
Any bury have news from this people ?
Posted by barat, 01-16-2009, 06:41 PM
Good luck to everyone, hopefully you can grab your backups. I have an old backup ... i have new host acc now and moving the domain there ... but maybe if pc-core goes up, i'll grab MySQL data Too bad ... new host isn't so cheap (I was paying 2,8$ or something because i had a plan from peerlessmachines ...) But maybe it will live a little longer ... if not ... I'll go to hosts in Poland
Posted by dotham, 01-16-2009, 06:46 PM
Pc-core scamed me 280 usd ,
Posted by bizbugs, 01-16-2009, 11:24 PM
Hi, I cant access the site: pc-core.net for over 12 hours now. I cant login to WHM (ridgeline server : http://64.191.125.149 (http://64.191.125.149/)) and cant send support ticket. Any client / staff of pc-core.net here? -- I have other account in Audi server, Im planning to move all our domains to new provider, Cody give me the AOL Messenger of the new owner but not replying, you can contact him via AOL, username is: thecrazedking
Posted by dotham, 01-17-2009, 02:39 AM
Hi, I cant access the site: pc-core.net for over 12 hours now. I cant login to WHM (ridgeline server : http://64.191.125.149 (http://64.191.125.149/)) and cant send support ticket. Any client / staff of pc-core.net here? -- I have other account in Audi server, Im planning to move all our domains to new provider, Cody give me the AOL Messenger of the new owner but not replying, you can contact him via AOL, username is: thecrazedking You're stil dreaming. Refund as soon as possible. They scam :|
Posted by NWSTech, 01-17-2009, 07:38 AM
that 64.191 ip is a volumedrive/burst ip. strangly i cant access vd either at the moment so i wonder if this is related
Posted by CameronH, 01-17-2009, 08:18 AM
PC-Core is owned by Nathan O, or WeBuyHosts.net. Scammed me out of quite a bit of money. I'll probably post more info later . Cody was a good person, and PC-Core did have quite good administration, but as Cody is no longer involved, I suggest any PC-Core customers get away ASAP.
Posted by SHANE-D-PAIN, 01-17-2009, 08:26 AM
GOOD NEWS GUYS!! I finally found a solution to this problem - I contacted Burst.net Support (http://support.burst.net) and opened a ticket with them with my IP address and mentioning that I was a PC-Core customer. I also mentioned that my server was down since 4 days for no fault of mine and that I was willing to pay any reactivation charges. As it turns out, PC-Core has NOT PAID THEM! My server payment was overdue and that is the reason it was taken offline. The Burst.net Support guys were GREAT! They just sent me my user name/password to the client area, where I paid the overdue Invoice and my server was activated. I highly recommend that if you have a similar issue, please go ahead and open a support ticket with Burst.net Hope this helps...Thanks. I've done the same thing. They forwarded my Ticket to their Customer Service Department within a Minute. Waiting for a response. Hopefully this can be resolved. Another one bites the dust, folks. I wonder where the "always defensive' Cody Salter is right now.It doesn't look like he is on MSN right now but if anyone else wants to check, his MSN address is cj_salter@shaw.ca
Posted by SHANE-D-PAIN, 01-17-2009, 08:50 AM
http://www.webhostingtalk.com/showthread.php?t=746257
Posted by ejoker, 01-17-2009, 09:03 AM
Don't they have a phone number to be contacted on? I saw a current thread PC-COre and customers also complaining. PM one of there team's here, They are on WHT most of the times.
Posted by bizbugs, 01-17-2009, 11:37 AM
Hi, I cant access the site: pc-core.net for over 24 hours now. I cant login to WHM (ridgeline server : http://64.191.125.149 (http://64.191.125.149/)) and cant send support ticket. I needed to backup our accounts but cant do it. Hope that Cody will help us to up the server and give us a time to backup/move all our domain accounts.
Posted by thefantasy, 01-17-2009, 12:54 PM
First post for me .. WOOHOO! Well, I'm on a shared hosting plan with PC-Core after I read all the reviews here and other places. I've been with them for about 5 months and my site is still up. Site has constantly had downtime and other problems but I stuck through! Now I'm hearing about problems from others here. I guess only resellers and VPS clients got affected. Now onto the issue at hand. I registered my domain through them and their site doesn't work now. Does anyone know how I can transfer my domain somewhere else? Now for Cody Salter. You are an underhanded sneaky individual. If I said what I really thought about you, I would probably be reported and banned. I have an inkling you work for other hosts like "PC-Core" but I will not name the hosts just yet. I fear you use different aliases to screw people over. I hope I am wrong but I doubt it. I hope everything works out with everyone else. Mathew // A Disappointed Webmaster
Posted by GCosta, 01-17-2009, 12:55 PM
me to i need some help *** well I cant access the site: pc-core for over 48 hours now. I cant login to WHM (ridgeline server : 64.191.125.149) and cant send support ticket.
Posted by Bornis, 01-17-2009, 12:58 PM
I'm on a shared hosting plan and my website is down! Here is the reply from BurstNET: Unfortunately, there is nothing we can do to assist you at this time. The contract for the server is with your reseller, and the service is currently suspended...until which time they resolve the issues at hand. We cannot just supply data from the server to a third party, even if you are the end-user, as you are not our direct client---as that would be a breach of our reseller contract. If the reseller defaults on the contract oficially, at that time we may be able to assist you, but until that time, we can do nothing. The data is safe however in the meantime on the server. Regards, Shawn A. BurstNETâ¢ Administration
Posted by bizbugs, 01-17-2009, 12:59 PM
I send an email to the data center: custserv@burst.net to get /generate full back up of our reseller account. Heres the reply: ----------------------------------------------- Unfortunately, there is nothing we can do to assist you at this time. The contract for the server is with your reseller, and the service is currently suspended...until which time they resolve the issues at hand. We cannot just supply data from the server to a third party, even if you are the end-user, as you are not our direct client---as that would be a breach of our reseller contract. If the reseller defaults on the contract oficially, at that time we may be able to assist you, but until that time, we can do nothing. The data is safe however in the meantime on the server. ----------------------------------------------- Hope that all resellers must contact them and advise what to do with this problem
Posted by GCosta, 01-17-2009, 01:00 PM
i got the same answer from BurstNet: Unfortunately, there is nothing we can do to assist you at this time. The contract for the server is with your reseller, and the service is currently suspended...until which time they resolve the issues at hand. We cannot just supply data from the server to a third party, even if you are the end-user, as you are not our direct client---as that would be a breach of our reseller contract. If the reseller defaults on the contract oficially, at that time we may be able to assist you, but until that time, we can do nothing. The data is safe however in the meantime on the server. Regards, Shawn A. BurstNETâ¢ Administration i have 5 domains registered and resseler account i don't have no backup nothing im start to be ..........
Posted by EuShellS, 01-17-2009, 01:01 PM
Hello, I joined and I voua, the same problem I have with me from the PC Core.net got it from their supplier that the server is suspended and Cody not contacted yet. I understand from the same provider BrustNET that there is no backup but I want to give it because they say violates the terms and conditions. I tried mightily to convince me to give back-up to all accounts I have the reseller and all concerned will not have said that you should contact him first. The problem is that you will not solve the problem of what do we do? I have yet to e raspus expect to receive information and certainly will be announced deal. Sincerely Yours sincerely, Radu Ciurus
Posted by EuShellS, 01-17-2009, 01:22 PM
I asked them to tell me if they do something or I will announce when the deal. My question is: If you do not reach an understanding what happens to our backup? Stretch to think that it will happen, is not permissible to do so many people waiting for service provider TU not solve the problem with the main supplier of yours. Think about where you can get.
Posted by wdc63, 01-17-2009, 01:27 PM
In fact i am a customer of PC-CORE.net's directly customer.They send me a email to let me translate my website a few days ago.But i was in a travel then.I recieved it yesterday night.But it is too late that i cannot enter my website then.It is likely the sever ha been shutdown.My ip was 64.191.125.149.The guy rent me the space said he is powerless with it. I did not get any backups of my site.They are gone when i format my hard drive last time.But the website's date is very important with me. Anyone related with it?What i can do to save my site?What is going on with PC-CORE.net?
Posted by jlopez26, 01-17-2009, 02:04 PM
Oh give me a break... If your going to run around calling Cody names, how professional does that make you? And then some guy posted AIM info for the supposedly new owner. If I were you, I would check that out before I start Sending my account info over...
Posted by BoggeRs, 01-17-2009, 04:36 PM
I think they were renting from Burst net .... but I am not 100% sure... and if its been more then three days I would bet you have lost your data forever.... good luck with the search.
Posted by woods01, 01-17-2009, 05:40 PM
A whois of pc-core.net shows cody salter as the owner of the domain. This previously wasn't the case with the domain since they had privacy protection on it. Cody said he wasn't the owner, he appears to be the owner of the domain now? Domain name: pc-core.net Registrant Contact: cody salter Of course it's possible to throw anyones name in the owners box, this whole pc-core thing seems to stink a little.
Posted by Thales, 01-17-2009, 05:59 PM
Oh give me a break... If your going to run around calling Cody names, how professional does that make you? And then some guy posted AIM info for the supposedly new owner. If I were you, I would check that out before I start Sending my account info over... It doesn't matter how professional his ex-customers are, they haven't threatened him with bodily harm or started harassing him, they have been put in a very tough spot by PC Core. Given that he has been very vague about what has transpired I'd say some irritation and ire is due to him. He had an ethical responsibility to make sure his business was sold correctly and to the right person, he failed, let the people who have lost their data and money vent a little. -fin Thales
Posted by jlopez26, 01-17-2009, 06:26 PM
It doesn't matter how professional his ex-customers are, they haven't threatened him with bodily harm or started harassing him If you want them to play by the book isn't it only fair that you do to? Former customers have a reason to be upset but threats don't get you anywhere fast. Given that he has been very vague about what has transpired I'd say some irritation and ire is due to him. Maybe your not understanding. He's not with the company anymore. That means that they don't tell him what is happening. There are privacy laws and they can't just go tell him what is happening anymore. So once again, as he even said, he is not with the company anymore. He had an ethical responsibility to make sure his business was sold correctly and to the right person, he failed Your assuming that it went bad right after he sold it. What happens when you assume? You know... The sale happened a while ago (last year) and he was just kept as part of the company to help during the transfer. Obviously that's not the case anymore so he doesn't know anything. The person who bought it is a really smart guy and knows how to run a business IMO. let the people who have lost their data and money vent a little. ...I'm not stopping anyone from doing anything. That's not for me to do. Jordan
Posted by Sym0n, 01-17-2009, 06:34 PM
jlopez26 do you know for a fact, other than Cody's post stating so, that PC-Core has been sold? I'll be honest I don't believe a word that anyone even loosely associated with that "company" has to say. It's been problem after problem for me during my time with them. Also from the way I'm reading your posts I don't think that you've been a PC-Core customer. So why are you so quick to jump down their former and customers necks for venting about the poor service and now the possibility of data loss? So far I've had no correspondence from PC-Core to explain the situation but that said I'm one of the lucky ones that has been able to access the server I was on and pull a full backup.
Posted by jlopez26, 01-17-2009, 06:44 PM
jlopez26 do you know for a fact, other than Cody's post stating so, that PC-Core has been sold? I'll be honest I don't believe a word that anyone even loosely associated with that "company" has to say. It's been problem after problem for me during my time with them. Also from the way I'm reading your posts I don't think that you've been a PC-Core customer. So why are you so quick to jump down their former and customers necks for venting about the poor service and now the possibility of data loss? So far I've had no correspondence from PC-Core to explain the situation but that said I'm one of the lucky ones that has been able to access the server I was on and pull a full backup. I was a former customer( IP: 66.197.213.21, mod's can check the IP I posted from last year, and it will show that) as well as a former employee, up until August 2008. So before you start jumping on me for not "seeming" like a customer, get your facts straight. I really don't have much to say. PC Core was a great place but things went bad and they are closing. (that's just my guess, NOT an official comment) The economy is not that great these days and when you are a budget provider that hurts you even more. So when you add to that people canceling late or not paying their bill and after your server cancel deadline the data center has, your pretty much stuck paying the next month of a server of no use, so you losing money. It must have made more sense to the owner to just let the dedicated customers pay the upstream provider (BurstNET) themselves, which I don't blame them. Jordan
Posted by GCosta, 01-17-2009, 06:48 PM
jlopez26 i agree but they should tell us they are closing to we have the chance to backup the data and now all the domains registered no chance to have them back as well wath we will do nothing just wait and have the luck to BurstNet give as the data .
Posted by jlopez26, 01-17-2009, 06:50 PM
I believe (read in another thread) that an email was sent out allowing 24 hours to get data. With your domain receipt, contact ICANN and let them know the situation and they will help you with the domain transfer, provided you prove you paid for the domain and didn't get it for free from PC Core.
Posted by Thales, 01-17-2009, 07:00 PM
If you want them to play by the book isn't it only fair that you do to? Former customers have a reason to be upset but threats don't get you anywhere fast. What threats? Also, customers don't -HAVE- to abide by any measure of professionalism. They are customers, they can take their business elsewhere, same can't be said about a business. Acting civlilly will yield better results but they aren't bound to do that either. When he sold the company did he tell all of his customers? Why are there so many people posting on here that are in the dark? If he did not alert his customers to the fact that would fall squarely on his shoulders, junior. At this point the people who have paid for services and have not received them are victims of plain old -THEFT-. -fin Thales
Posted by woods01, 01-17-2009, 07:22 PM
" Quote: Originally Posted by Thales View Post He had an ethical responsibility to make sure his business was sold correctly and to the right person, he failed Your assuming that it went bad right after he sold it. What happens when you assume? You know... The sale happened a while ago (last year) and he was just kept as part of the company to help during the transfer. Obviously that's not the case anymore so he doesn't know anything. The person who bought it is a really smart guy and knows how to run a business IMO." Quoting a few of the quotes here. I think it's pretty obvious by now that this entire thing has been put together by Cody Salter to scam customers out of money. Look at his post history, look at the pc-core domain name. Nobody else other then Cody has been in here defending anything; the pc-core website never listed any physical contact information (the last time it was up anyhow). You can't "sell" something that doesn't exist; all pc-core ever appeared to be was a website with privacy protection. The mods may have verified who the actual owner was while Cody was posting the advertisements since as far as I can remember the domain always had privacy protection and those types of ads wouldn't of been welcome in the ads section without verification. The domain is in Codys name.
Posted by Snee, 01-17-2009, 07:50 PM
So whats the conclusion so far? Save me 30 mins of reading someone
Posted by EuShellS, 01-17-2009, 08:20 PM
Me as a customer I do what the leading PC CORE. I as a customer I 1 hand I servuiciile you pay provided to an end that comes from either company or not. Two-hand as saying in reply links, should have PC CORE to announce it again. If you sell a company if customers know to make backups or to contact the administrator for further information. However at any stage I think we are still BrustNET that will give back all its customers (PC CORE) back if they want to have a good still. I quote: ----------------------------------------------- (Shawn A.) ----------------------------------------------- We cannot do anything until an outcome of the relationship with our reseller is decided---one way or another. Regards, Shawn A. BurstNETÃ¢ÂÂ¢ Administration ----------------------------------------------- If this job so I do and I keep a half-year offer to give people dying and then I get ... something in her job and give me gone. So let's talk about all draw teapa! Either we bagam hard times in her resolve our problem with the database or the repayment amount and the remains are still on the hard links.
Posted by SHANE-D-PAIN, 01-17-2009, 08:20 PM
So whats the conclusion so far? Save me 30 mins of reading someone Get in touch with burst.net's support. Let them know what's happened, like the rest of us have. Hopefully, soon, we'll be able to gin access to our Data to create backups and such.
Posted by EuShellS, 01-17-2009, 08:26 PM
" Quote: Originally Posted by Thales View Post He had an ethical responsibility to make sure his business was sold correctly and to the right person, he failed Your assuming that it went bad right after he sold it. What happens when you assume? You know... The sale happened a while ago (last year) and he was just kept as part of the company to help during the transfer. Obviously that's not the case anymore so he doesn't know anything. The person who bought it is a really smart guy and knows how to run a business IMO." Quoting a few of the quotes here. I think it's pretty obvious by now that this entire thing has been put together by Cody Salter to scam customers out of money. Look at his post history, look at the pc-core domain name. Nobody else other then Cody has been in here defending anything; the pc-core website never listed any physical contact information (the last time it was up anyhow). You can't "sell" something that doesn't exist; all pc-core ever appeared to be was a website with privacy protection. The mods may have verified who the actual owner was while Cody was posting the advertisements since as far as I can remember the domain always had privacy protection and those types of ads wouldn't of been welcome in the ads section without verification. The domain is in Codys name. Speaking of Cody I called the name under whois and nothing, I came (voacala messaging) or what is called. I quote: This number is not in the scope or not functional There remains only astetptam as those in BurstNET read our messages of anger and provide the backup that is ours!
Posted by Snee, 01-17-2009, 08:48 PM
alright sweet thanks mate