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EDH - Intermittent networking problem (resolved)

Posted by quad3datwork, 06-06-2009, 07:15 AM
We experienced packet lost on VPS server #2. It was due to VPS server's firewall(iptables) not tracking inbound/outbound connections correctly. Exact problem was identified and resolved. This implementation has been distributed to all EDH VPS servers to prevent similar issue from luring its ugly tail. Sorry for any inconveniences we may have caused. Have a nice day. Cause: EDH, not client. Firewall was limiting network packets. Action: Purged tracked connections. Preventative Measures: Implemented cron job to purge entries too old. Distributed changes to all other VPS servers. Resolved: Yes.