Knowledgebase

Portal Home > Knowledgebase > Articles Database > TechWest Hosting - VPS01 Offline

TechWest Hosting - VPS01 Offline

Posted by A Grateful Dad, 08-11-2009, 10:38 PM

VPS01 is currently offline due to a network problem. We did ask the provider not to take it offline as there were live VM's - but they did it anyways. I am on live chat and the phone trying to get an ETA for repair. I apologize for any inconvenience this may have caused! I am certainly more than happy to compensate for the outage - please submit a ticket at our Help Desk.

---

Posted by A Grateful Dad, 08-11-2009, 11:00 PM

Still nothing - ticket has been escalate to the Lead Admin. No ETA on repair.

---

Posted by A Grateful Dad, 08-11-2009, 11:18 PM

If you need to contact me for updates - please e-mail jason.morris [at] telus.blackberry.net or Skype me jason.morris444 I am still awaiting some update and sitting in a chat session with a HiVelocity Support person and no ETA as of yet.

---

Posted by A Grateful Dad, 08-11-2009, 11:44 PM

We are back online and all VPS's are operational. I sincerely apologize for any problems this has caused.

---

Add to Favourites    Print this Article

Linode Outage 2009-10-27 (Views: 681)

Is someone trying to hack or hacked my server? (Views: 635)

Cirtex down again....... (Views: 667)

Is this a good partition table? (Views: 638)

PHP Sysinfo (Views: 652)