Limestone Networks Down ? [Merged]

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Posted by kikloo, 08-20-2009, 02:31 AM
Hi, Is limestonenetworks.com down ? I am not able to reach my server and their site. Please confirm. Thanks.
Posted by TheMagicMan, 08-20-2009, 02:31 AM
Limestone seems to be having issues... My domain won't resolve (they handle the name service), neither will there own website. There phone line is busy. Anyone else see this? Anyone not having problems getting to it? Thanks
Posted by TheMagicMan, 08-20-2009, 02:34 AM
I just started another thread with this same issue. I think it is a DNS server problem. Try logging in using your i.p. address. Of course that won't help any of your users. I've had two other people on other networks confirm this issue.
Posted by EQHosting, 08-20-2009, 02:34 AM
Yes I cannot seem to access their site either.
Posted by mainstreamnet, 08-20-2009, 02:36 AM
I can access them. Try a traceroute
Posted by TheMagicMan, 08-20-2009, 02:36 AM
Would be nice if they posted here a status update...anyone able to reach them by phone?
Posted by bsh, 08-20-2009, 02:36 AM
I can't access their website either. If they have 24/7 phone # then I suggest you call them. Keep us posted. bsh
Posted by kikloo, 08-20-2009, 02:37 AM
Anyone have their phone number ? Please give me, thanks. Also i get this when doing trace route: Unable to resolve target system name limestonenetworks.com. Last edited by kikloo; 08-20-2009 at 02:40 AM.
Posted by bsh, 08-20-2009, 02:37 AM
There was another post made about the same issue. I'm able to access the site now whereas I wasn't able to 1 minute ago. It may be a good idea to contact them to see if everything is OK. bsh
Posted by TheMagicMan, 08-20-2009, 02:37 AM
And we are back up! At least my site is.
Posted by EQHosting, 08-20-2009, 02:37 AM
Seems to be back up for me Call them up and see if they can give you information on the downtime you experienced.
Posted by bsh, 08-20-2009, 02:38 AM
I can access their site now. bsh
Posted by kikloo, 08-20-2009, 02:43 AM
Ya i can see their site now too. But my server is still down.
Posted by mainstreamnet, 08-20-2009, 02:44 AM
Call them and see whats up. Our server is up and we can still access their site.
Posted by EQHosting, 08-20-2009, 02:47 AM
If you do get a hold of them, let us know what the downtime was caused by
Posted by bsh, 08-20-2009, 03:24 AM
Their contact # is 877.586.0555.
Posted by kikloo, 08-20-2009, 03:25 AM
Thanks, i am in contact with them right now. Seems something has happened to my server.
Posted by bsh, 08-20-2009, 03:27 AM
I'm glad to hear you were able to get in touch with them, and I hope everything with your server is resolved. Best of luck! bsh
Posted by SiberForum, 08-20-2009, 03:49 AM
Yeap. But it seems he is having troubles in getting in touch with them. In any case I think that it worth keep trying to get in touch with them. Also check and make sure that is not a problem on the side of your ISP. Good luck.
Posted by JohnJ, 08-20-2009, 03:58 AM
I'm able to access the site... took a little long to load though. Last edited by Alex; 08-20-2009 at 01:37 PM.
Posted by andrewklau, 08-20-2009, 04:08 AM
Loads for me and also a little slow... Maybe capped? (jokes) probs/maybe a DDOS attack on their network.
Posted by Red-Rocket, 08-20-2009, 04:11 AM
I got to it just fine also... tried several pages.
Posted by webgater Network, 08-20-2009, 04:15 AM
yes down but work now
Posted by webgater Network, 08-20-2009, 04:23 AM
now work now maybe still have problem
Posted by net, 08-20-2009, 05:06 AM
Moved > Providers and Network Outages and Updates.
Posted by kikloo, 08-20-2009, 07:14 AM
Hi, I don't know what has happened but after they got up my server was very slow. I opened the ticket and they did something to server and it became okay, after few mins. they asked me to take down the server for some tests and after that it never came online. The server is online but from IP address only. All the domain names hosted on the server are no longer working and Jeff from lime stone has told me that the domain is not configured in their rockware control panel. Heck the thing is when i have'nt touched anything then why it has stopped working. Its now been so long and my server is still down thanks to lime stone networks! Simple thing happened: Limestone's all servers including their website went down. Their website came back, my server came back but was slow, i requested to check and they asked if they can take it down for test, i said okay, now server is up but from IP address only why ? They say domain name is not configured in rockware, who removed it ? don't know. So end result: 1 down server with angry clients running behind my back for no fault of mine or maybe my fault for choosing limestone ?!
Posted by KrisFromLimestone, 08-20-2009, 08:24 AM
Limestone Networks experienced a short disruption of its DNS services. The network remained 100% online, however client's using our DNS (including our own web site) were interrupted temporarily. An automated script caused a configuration file overwrite on the authoritative DNS servers around 1:25. We were alerted of the problem immediately and the effects were fully mitigated within 10 minutes. OP, I have personally responded to your ticket and am investigating your specific problem which is unrelated to the DNS issue. I will respond promptly to your ticket with additional information.
Posted by kikloo, 08-20-2009, 08:27 AM
I just need my server up and running properly as it was before the dns issuse happened. Thats it. I am not asking for any refund or anything. Just get the server up!