My server is down....

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Posted by theraged, 07-16-2010, 04:19 PM
It's not just you! voxel.net looks down from here. The site is down, my server is down. What the HECK just happened ? I depend on this company to keep 100% uptime, and here is this RANDOM outage, without ANY notification..
Posted by cristibighea, 07-16-2010, 04:34 PM
Their site seems to work from here at the moment. Relying on a single host for 100% uptime is just naive. While you can receive a guarantee and receive compensation for falling under 100%, this doesn't mean you will actually have 100% uptime.
Posted by avizzle, 07-16-2010, 04:53 PM
Up for me, no interruption in any link we have with Voxel in the 111 8th Avenue XO facility.
Posted by CKGroup, 07-16-2010, 05:15 PM
Also working for me as well...nothing seems to be wrong.
Posted by sirius, 07-16-2010, 06:25 PM
Moved and updated thread title. Sirius
Posted by nix101, 07-16-2010, 06:34 PM
The website seems to be working fine. Have you tried calling them? support phone: +1 212.812.4190 ext 1
Posted by Scott.Mc, 07-16-2010, 06:35 PM
No outage here either, we have only had ~2 outages with voxel in the past 3-4 years.
Posted by Snoork Hosting, 07-16-2010, 10:00 PM
I would recommend contact your dedicated server provider and gathering some information why your server went down. They should definitely assist you with that.
Posted by XeHSean, 07-16-2010, 10:43 PM
I'd recommend that you contact their support team about this
Posted by goodsamaritan, 07-16-2010, 11:52 PM
Must be a network routing problem from your isp to your dedicated server.
Posted by GCM, 07-17-2010, 12:15 AM
That's what I'm thinking also. In the future, you might want to verify it is down by using http://www.downforeveryoneorjustme.com/ and http://host-tracker.com/
Posted by RSkeens, 07-17-2010, 12:36 AM
He did use that: /Thread moved to the correct section.
Posted by GCM, 07-17-2010, 12:38 AM
My mistake RSkeens, I'm half awake here
Posted by geedeedee, 07-17-2010, 02:16 AM
I also noticed a network outage with voxel. I'm not sure how widespread it was but I'm in LGA7 and there was definitely a 6 minute outage on 07/16/2010 15:13:23 CDT - 15:19:11 CDT.