Radixhosting down time & service

Portal Home > Knowledgebase > Articles Database > Radixhosting down time & service

Posted by Bcreativ, 08-29-2010, 01:56 PM
Issues started on Sunday August 22, when some of my customers started calling me with issues. their own website went offline 2 days ago but those first customers have been offline for 7 days now! no mail, no updates no nothing i'm left in the dark try telling THAT to business contacts, you see every day! the only thing i read was this thread here, which i will be forwarding to all of my customers as a waver of responsability h**p://***.webhostingtalk.com/showthread.php?t=976515 also, i'm waiting for an "official" statement. this is the 21st century, even my kids keep a journal of their contacts. Can't imagine a "professional" that's not doing that I also fail to understand why it's so hard to mail your customers who have been offline for 7 DAYS! siGh anyway, i'm hoping some ppl here will know more if so, tell me ... you will make my day and i will be forever in your debt thx4anysupport! Bcreativ
Posted by ResellerPlanet, 08-30-2010, 01:42 PM
Dear Bcreativ, Please do a search on Google.be for "redunix fraude". You will find an 87-page (and counting) thread regarding the datacenter issues. This should provide you with more details. We are currently waiting for our ISP to resolve a routing issue to our DNS server. Once this has been resolved, everything will be back online. Thanks