Limestone Network Issues10/14

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Posted by Dave W, 10-14-2010, 10:00 AM
I noticed our limestone nodes were very slow to respond and the load was low so I called in and they stated that they were suffering from a 4 GB DDOS that they had mitigated a few minutes earlier but they are experiencing some other issues that they are working on now. This has been going on for about 30 minutes. I am sure they will get it squared away quickly this is just and FYI.
Posted by jackpx, 10-14-2010, 10:10 AM
yes, the connection to my servers is very slow
Posted by Dave W, 10-14-2010, 11:06 AM
Still very slow including www.limestonenetworks.com
Posted by jackpx, 10-14-2010, 12:01 PM
Solved....
Posted by Tyl3r, 10-14-2010, 07:47 PM
I was wondering what was going on. Some of ours were really slow too but I figured putting in a ticket was a waste of time as they never admit to issues :-)
Posted by jackpx, 10-14-2010, 08:40 PM
Yes, lately they cannot accept the problems.
Posted by KrisFromLimestone, 10-17-2010, 08:46 AM
We gladly take responsibility for issues pertaining to our network. Here is information regarding the latency recently experienced. Two cross connects failed early Thursday morning and while they were being repaired a large DDOS caused some additional latency. The issue was resolved immediately after the cross connects were repaired. If you have any questions contact our Support department. Have a great day everyone!
Posted by Dave W, 10-17-2010, 10:54 AM
I wouldn't say that, when I called them on the phone and talked to support they readily explained the problem and took full responsibility which honestly put me at ease.
Posted by Tyl3r, 10-17-2010, 10:53 PM
??? When did Limestone start offering phone support? Guess they always did -- odd.