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PowWeb down yet again?




Posted by sremick, 07-11-2009, 04:10 AM
Is PowWeb down yet again, or is it just me?

Good thing I'm finally moving away from them, but I'm not done yet!

If Endurance folds before I have time to transfer my data I'm going to be pissed.

Posted by 314Hosting, 07-11-2009, 04:15 AM
Yeah, it's not opening on my computer too.

Posted by bikster, 07-11-2009, 04:18 AM
PowWeb is fine from here. www.powweb.com at least.

Are your sites or the PowWeb site offline?

A tracert to powweb.com ends fine, with the exception of one timeout.

Code:
Tracing route to powweb.com [65.254.250.20]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    26 ms    49 ms    50 ms  cm1.delta104.maxonline.com.sg [59.189.104.1]
  3    12 ms     8 ms     8 ms  172.20.43.49
  4     7 ms     7 ms     8 ms  172.26.43.1
  5    14 ms    14 ms    23 ms  172.20.7.14
  6    12 ms    21 ms    26 ms  203.117.35.25
  7   184 ms   195 ms   184 ms  sl-st20-la-15-1-0.sprintlink.net [144.223.136.17
]
  8   185 ms   186 ms   187 ms  sl-st31-la-0-0-0-0.sprintlink.net [144.232.5.104
]
  9   201 ms   195 ms   194 ms  144.232.9.46
 10   206 ms   209 ms   198 ms  te8-1.ccr01.lax01.atlas.cogentco.com [154.54.0.2
13]
 11   221 ms   219 ms   225 ms  te3-8.ccr01.iah01.atlas.cogentco.com [154.54.0.2
26]
 12   248 ms   249 ms   257 ms  te4-7.ccr01.dca01.atlas.cogentco.com [154.54.2.8
1]
 13   259 ms   258 ms   372 ms  te9-4.ccr02.jfk02.atlas.cogentco.com [154.54.25.
237]
 14   276 ms   264 ms   400 ms  te9-8.ccr02.bos01.atlas.cogentco.com [154.54.25.
246]
 15   264 ms   266 ms   267 ms  gi0-2.na21.b006523-1.bos01.atlas.cogentco.com [6
6.28.5.214]
 16   274 ms   352 ms   268 ms  EnduranceInternationalGroup.demarc.cogentco.com
[38.112.14.62]
 17     *        *        *     Request timed out.
 18   271 ms   265 ms   285 ms  65-254-250-20.yourhostingaccount.com [65.254.250
.20]

Trace complete.

Posted by sremick, 07-11-2009, 04:23 AM
Yeah it just came back up.

But all my sites, including *.powweb.com were all down for a while.

Posted by inspiron, 07-11-2009, 11:22 AM
Did you tried to contact their support team?

Posted by sremick, 07-11-2009, 11:28 AM
Quote:
Originally Posted by inspiron
Did you tried to contact their support team?
While it was down? Yes... except because www.powweb.com was down, I couldn't try the online chat and I didn't have their phone # handy to call.

It came back after a bit but still, was kind of odd to see EVERYTHING down, and for more than just a moment. Just another good reason I'll be moved on to a new host by the end of the week (hopefully). I just need them to stay up long enough to complete the transfer. After that, they can continue to go down the toilet like they have been for the last few years for all I care.

Posted by SamCD, 07-11-2009, 11:38 AM
Quote:
Originally Posted by sremick
While it was down? Yes... except because www.powweb.com was down, I couldn't try the online chat and I didn't have their phone # handy to call.

It came back after a bit but still, was kind of odd to see EVERYTHING down, and for more than just a moment. Just another good reason I'll be moved on to a new host by the end of the week (hopefully). I just need them to stay up long enough to complete the transfer. After that, they can continue to go down the toilet like they have been for the last few years for all I care.
Have they given you a reason for the downtime yet? Might be worth putting in a support ticket with them to ask.

http://downforeveryoneorjustme.com/ - A good site to see if websites are down.

Posted by sremick, 07-11-2009, 12:15 PM
Quote:
Originally Posted by SamCD
Have they given you a reason for the downtime yet? Might be worth putting in a support ticket with them to ask.
Ah, the pleasures of PowWeb. Let me recreate my conversation with them earlier this week when my sites were down also (yes, just a few days ago):

Me: Why were my sites giving a 500 error just a little while ago for an extended period? What's going on?
PowWeb: I just checked your sites and they're loading fine
Me: Yes, I know they're loading fine NOW... but they weren't for a while just moments ago.
PowWeb. Must've been a temporary glitch but they're fine now. Please let us know if it happens again.
Me: if it happens again I'm switching webhosts. I'm tired of this. I already have a replacement lined up.
PowWeb: It won't happen again
Me: That's quite the promise.
END OF CHAT

Ok, so I lied to them. I got the ball rolling to switch webhosts before it happened again.

Posted by tws, 07-11-2009, 10:21 PM
Ah, sremick. I remember you from my PowWeb days (pre-Endurance and shortly post-Endurance). Best wishes at your new host my friend.

Posted by sremick, 07-11-2009, 11:00 PM
Yeah you're probably the one who banned me!

Just kidding. (maybe?)

Thanks, anyhow. I do remember your name as well.



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