BoxVPS Network Down?

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Posted by rystiono, 08-01-2009, 01:14 PM
Anyone with BoxVPS?

According to Host-Tracker.com, BoxVPS only accessible from few location.

Is there a network issue or server down?
Posted by scooby2, 08-01-2009, 01:18 PM
My VPS has been down for almost an hour now. Not able to get to boxvps.com via Uverse at home or Level3/Qwest at work.
Posted by rystiono, 08-01-2009, 01:24 PM
I check boxvps.com using host-tracker.com and got only 3 location not failed.

If you want to see, check link below:

hxxp://host-tracker.com/check_res_ajx/3027158-0/share/

(change xx with tt)

Now, i'm waiting, i wish it just a network outage.
Posted by scooby2, 08-01-2009, 01:28 PM
Their phone number goes to a fast busy for me or it just hangs up immediately. Phone: 866-642-9629

Second outage like this in less than a month.
Posted by UNIXy, 08-01-2009, 02:15 PM
It's as if their main switch is down (disconnected). An adjacent subnet to theirs is pinging fine. So hopefully recovery is in progress.

Regards
Posted by mmhouse, 08-01-2009, 02:21 PM
i have phone call they. but the phone is out the serice....
Posted by scooby2, 08-01-2009, 03:02 PM
Over 3 hours now and no word from BoxVPS on why they are down. Their phone is still out of service.
Posted by mmhouse, 08-01-2009, 03:19 PM
yeah. i'm still waiting from the news ....

still can't open the website boxvps.com
Posted by Ekin, 08-01-2009, 03:38 PM
Their website is down from our location aswell.
Posted by beastserv, 08-01-2009, 05:38 PM
wow, this looks like major ddos/dns issues.

thier NS servers wont resolve , and 100% packet loss

~ # dig BOXVPS.COM @NS1.MABUSHOSTING.NET

; <<>> DiG 9.3.4-P1 <<>> BOXVPS.COM @NS1.MABUSHOSTING.NET
; (1 server found)
;; global options: printcmd
;; connection timed out; no servers could be reached

any rep of boxvps here?, do you guys need any help ? :\
Posted by larry2148, 08-01-2009, 05:41 PM
SpotCheck shows errors from all over the world so i'm thinking it's not a intermittent network problem.

Also looks like there are some DNS issues, maybe related, maybe not: http://intodns.com/boxvps.com

Our tertiary name server is down but I guess that's what you get for $3.95 a month.

I'm always surprised watching this forum how many companies don't have their own website off-site. Is it really that difficult to go sign up with godaddy or something and put your site/email there instead of on your own server?
Posted by Ekin, 08-01-2009, 06:14 PM

Quote:

Originally Posted by larry2148

SpotCheck shows errors from all over the world so i'm thinking it's not a intermittent network problem.

Also looks like there are some DNS issues, maybe related, maybe not: http://intodns.com/boxvps.com

Our tertiary name server is down but I guess that's what you get for $3.95 a month.

I'm always surprised watching this forum how many companies don't have their own website off-site. Is it really that difficult to go sign up with godaddy or something and put your site/email there instead of on your own server?

If you can't trust your own network, why should other people trust you? Having your website located on your on network/servers shows that you have enough trust in it. However, even with the best networks/servers, things can fail. Best is to have failover DNS of some sorts running so people can see your announcements/contact you.
Posted by UNIXy, 08-01-2009, 06:28 PM
Any coincidence with today being the first of the month...
Posted by mmhouse, 08-01-2009, 06:30 PM
boxvps.com is good now they'r recovery it soon..everything is fine
Posted by larry2148, 08-01-2009, 10:52 PM

Quote:

Originally Posted by Ekin

If you can't trust your own network, why should other people trust you? Having your website located on your on network/servers shows that you have enough trust in it. However, even with the best networks/servers, things can fail. Best is to have failover DNS of some sorts running so people can see your announcements/contact you.

It's not about not trusting your own network, it's about realizing that stuff DOES go wrong, and when it does, if your site/email everything is down then it really shows a lack of thinking ahead. I agree failover DNS is an excellent solution!

Anyone know what the cause of the outage was? Appears everything is back up and working but not any real explanation.
Posted by scooby2, 08-01-2009, 11:18 PM
It was definitely something network related. Uptime on my VPS is 21 days. It would be nice to get an RFO.
Posted by rystiono, 08-02-2009, 02:06 AM
Yes, it was definetly network related. My VPS got 25 days uptime.

10:04:37 up 25 days, 7:11, 1 user, load average: 0.01, 0.04, 0.00

I can tolerate, since i regulary create backup and it just my blog.
Posted by Collabora, 08-03-2009, 09:37 AM

Quote:

Originally Posted by larry2148

I'm always surprised watching this forum how many companies don't have their own website off-site. Is it really that difficult to go sign up with godaddy or something and put your site/email there instead of on your own server?

Yes its always good to have your site in a couple locations.