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TechWest Hosting - VPS01 Offline

Posted by A Grateful Dad, 08-11-2009, 10:38 PM
VPS01 is currently offline due to a network problem.

We did ask the provider not to take it offline as there were live VM's - but they did it anyways.

I am on live chat and the phone trying to get an ETA for repair.

I apologize for any inconvenience this may have caused!

I am certainly more than happy to compensate for the outage - please submit a ticket at our Help Desk.
Posted by A Grateful Dad, 08-11-2009, 11:00 PM
Still nothing - ticket has been escalate to the Lead Admin.

No ETA on repair.
Posted by A Grateful Dad, 08-11-2009, 11:18 PM
If you need to contact me for updates - please e-mail jason.morris [at] telus.blackberry.net or Skype me jason.morris444

I am still awaiting some update and sitting in a chat session with a HiVelocity Support person and no ETA as of yet.
Posted by A Grateful Dad, 08-11-2009, 11:44 PM
We are back online and all VPS's are operational.

I sincerely apologize for any problems this has caused.