Vrtservers.net is down

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Posted by qdeck, 09-01-2009, 09:19 AM
Hello community, for 6hrs I have 5 servers down in vrteservers, already I sent several e-mails to support but they do not answer.

Does someone experience this problem?

Thanks..
Posted by spdfox, 09-01-2009, 09:32 AM
vrtservers is online
Posted by UNIXy, 09-01-2009, 09:34 AM
Their main website appears to be up. Also, have you tried calling them on the number displayed in their Whois for the website?

Quote:

http://whois.domaintools.com/vrtservers.net

Regards
Posted by qdeck, 09-01-2009, 09:39 AM
the website is online, but my all servers is down, 5 server's

sample:

Ping 74.222.4.195

[host.paxserver.net]

Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Timed out
Round trip time to 74.222.4.195: 48 ms
Timed out

----

74.222.x.xxx ping statistics ---
533 packets transmitted, 159 received, 70% packet loss, time 532208ms
rtt min/avg/max/mdev = 55.933/57.146/58.559/0.607 ms, pipe 2

ping 74.222.4.195
PING 74.222.4.195 (74.222.4.195) 56(84) bytes of data.
64 bytes from 74.222.4.195: icmp_seq=0 ttl=53 time=37.5 ms
64 bytes from 74.222.4.195: icmp_seq=1 ttl=53 time=37.4 ms
64 bytes from 74.222.4.195: icmp_seq=10 ttl=53 time=37.5 ms

--- 74.222.4.195 ping statistics ---
12 packets transmitted, 3 received, 75% packet loss, time 11003ms
rtt min/avg/max/mdev = 37.440/37.525/37.597/0.232 ms, pipe 2
Posted by qdeck, 09-01-2009, 09:42 AM
I want to correct, at this moment they are not down, but they experience a horrible LAG, 75% ping lost

thanks
Posted by inspiron, 09-01-2009, 09:47 AM
Yes, there sites seems to be up. Try to ping the server and check the response time.
Posted by Taba-Promos, 09-01-2009, 09:47 AM
You should ask for a little refund.
Posted by qdeck, 09-01-2009, 09:57 AM
Men's really my 5 servers experience enough "LAG", between 70% to 80%.

I do not have motives for lying or raising false.

A small refund does not serve you are welcome.

The communication with vrtservers is null, they do not answer, the telephone this one in way to leave messages only and these messages are never answered.

That to do in these cases? A new supplier searches?

regards.
Posted by 10gbus, 09-08-2009, 02:31 PM
Did you search here at WHT and google before you order servers with vrtservers?
I heard they are just scammers
Posted by The-Pixel, 09-08-2009, 02:49 PM

Quote:

Originally Posted by SPlatinum

You should ask for a little refund.

That or perhaps they offer an SLA (Server Level Agreement) and the client can obtain some credit or a free month. Each company has their own method of SLA and I just hope the client obtains some level of compensation for all the issues they had to suffer with.