nixism - my vps - down for about 48 hours - Knowledgebase

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nixism - my vps - down for about 48 hours

Posted by LiuJia, 09-09-2009, 12:14 PM
nixism said: We are aware of a node problem with node01 (VPS node) - causing about 15 VPS's to be down. We are working with PacificRack (datacenter) as this seems to be a hardware related issue.

But after 48 hours, my vps still can not use. Email them about 13 hours ago, no reply yet.
Posted by Veltrap, 09-09-2009, 12:43 PM
PM me a ticket ID as we fixed that issue shortly after the email was sent, the node was back up.

See no tickets in our queue.

Hopefully we can get to a fix since we see the node up on our end .

Quote:

Originally Posted by LiuJia

nixism said: We are aware of a node problem with node01 (VPS node) - causing about 15 VPS's to be down. We are working with PacificRack (datacenter) as this seems to be a hardware related issue.

But after 48 hours, my vps still can not use. Email them about 13 hours ago, no reply yet.

Posted by LiuJia, 09-09-2009, 08:57 PM
Sir,

Ticket #159408

Technical Support 09/07/2009 05:07 98.143.*.*(hide) was down Closed Medium
Posted by Veltrap, 09-10-2009, 08:51 PM
Seems like your VPS was down and was isolated. We restarted your VPS and it was up. Thanks!
Posted by LiuJia, 09-11-2009, 03:05 AM
Sir, confirmed it works now. Thank you.