choopa site is down?

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Posted by yajur, 10-26-2009, 01:21 AM
http://monitor.theserverexperts.com/...=315067&r=8131

i cant able to connect with them any body haveing same issue?
Posted by Host Ultra, 10-26-2009, 01:25 AM
Yep all my servers are down.
Their network is completely down, IP's wont even trace.

Nobody answering the phones at any of their numbers.
Posted by yajur, 10-26-2009, 01:28 AM

Quote:

Originally Posted by Host Ultra

Yep all my servers are down.
Their network is completely down, IP's wont even trace.

Nobody answering the phones at any of their numbers.

ya now only i rised from bed,so may i know how long the outage started before?

even i cant able to see there data tech in AIM

something is wired
Posted by Host Ultra, 10-26-2009, 01:31 AM
Its been down for 1 hour and 25 mins.
Posted by The-Pixel, 10-26-2009, 01:31 AM
Wow that's alot of servers offline. If no one is answering their phones that would make me wonder. I hope it gets resolved quickly for all parties involved.
Posted by yajur, 10-26-2009, 01:36 AM

Quote:

Originally Posted by The-Pixel

Wow that's alot of servers offline. If no one is answering their phones that would make me wonder. I hope it gets resolved quickly for all parties involved.

not answering the phone only keep us worring there is no communication between DC and clients

down for 1hrs and 25 min is way too long
Posted by TheServerExperts, 10-26-2009, 01:37 AM
Wow i hope everything gets resolved as soon as possible, so no phone support? or backup site for clients to visit?
Posted by yajur, 10-26-2009, 01:40 AM

Quote:

Originally Posted by TheServerExperts

Wow i hope everything gets resolved as soon as possible, so no phone support? or backup site for clients to visit?

yep there client portal also not opeing so there is no communication between us and them
Posted by UNIXy, 10-26-2009, 01:41 AM
There have been a lot of internet backbone issues affecting NTT / Savvis and others so it's most likely a routing snafu.

Regards
Posted by Host Ultra, 10-26-2009, 01:41 AM
They advertise 24/7 support and I never had trouble contacting them at any time before.

Live chat link from google cache is
http://server.iad.liveperson.net/hc/...mages/livechat
but they are offline.
Posted by CArmstrong, 10-26-2009, 01:42 AM
I noticed that the choopa IRC server connected to EFnet disconnected from the rest of the network earlier. I guess it was a bigger problem than I thought.
Posted by The-Pixel, 10-26-2009, 01:43 AM
Don't they have a Twitter, Facebook or blog they can update? That's odd all communication is inactive. Do they have an SLA by chance?
Posted by epraizer12, 10-26-2009, 01:51 AM
All my sites are down too. For at least 2 hours now. Has this happened before?
Posted by The-Pixel, 10-26-2009, 02:04 AM

Quote:

Originally Posted by epraizer12

All my sites are down too. For at least 2 hours now. Has this happened before?

I'm not sure if its happened before because I thankfully do not have a server with the company.
Posted by UNIXy, 10-26-2009, 02:05 AM
It looks like it's up now.
Posted by yajur, 10-26-2009, 02:06 AM

Quote:

Originally Posted by The-Pixel

I'm not sure if its happened before because I thankfully do not have a server with the company.

lolz u escaped and i trapped
Posted by yajur, 10-26-2009, 02:09 AM

Quote:

Originally Posted by UNIXy

It looks like it's up now.

there site and client portal is up and running but not the servers

hope so now i can able to submit the ticket
Posted by Host Ultra, 10-26-2009, 02:17 AM
Looks like it was a power problem, my servers are back up but all rebooted.
I guess some servers are taking longer to start back up then others.

Its never happened before, ive been with them for a year now.
Posted by yajur, 10-26-2009, 02:25 AM
now i confirmed with support over phone they haveing power issue and they told it will be resloved in 30min
Posted by epraizer12, 10-26-2009, 02:31 AM

Quote:

Originally Posted by yajur

now i confirmed with support over phone they haveing power issue and they told it will be resloved in 30min

Thanks for the update.
Posted by yajur, 10-26-2009, 03:24 AM

Quote:

Originally Posted by epraizer12

Thanks for the update.

everything has been up before 1hrs itself thanks for all who taken time to reply in this thread