Serverboost down

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Posted by adrianctn, 10-28-2009, 03:28 AM
Hi guys,

Serverboost had a planned maintenance time for switching to a new datacenter. The move was supposed to last 1-2 hours.

Right now it has been over 6 hours and my server is not online yet.

Is your Serverboost server down too ?
Posted by Prajyot, 10-28-2009, 03:36 AM
try to contact them. serverboost site working fine for me
Posted by Unixas, 10-28-2009, 03:56 AM
Our 3 servers are down already for 7 HOURS. Move was planned for 1-2 hours. Sad, phone is turned off, skype offline...
Posted by adrianctn, 10-28-2009, 03:59 AM
Hey Unixas,

Also noticed phone is turned off.

I don't have their Skype, could you please share it ?
Posted by adrianctn, 10-28-2009, 04:01 AM

Quote:

Originally Posted by Prajyot

try to contact them. serverboost site working fine for me

Thanks Prajyot,

Already submitted a ticket. All other means of contact are closed. Actually, this may be for the better, maybe they are trying to fix things as we speak.

The only working website on their network seems to be serverboost.com.
Posted by Unixas, 10-28-2009, 04:11 AM
Maybe serverboost is hosted somewhere out they network...

skype: jelle.maes
Posted by Toolz77, 10-28-2009, 04:12 AM
We have 20 boxes there, well over 6 hours down already without an update. Good night to take time off and not answer your customers
Posted by adrianctn, 10-28-2009, 04:17 AM

Quote:

Originally Posted by Unixas

Maybe serverboost is hosted somewhere out they network...

skype: jelle.maes

Thanks Unixas.
Posted by adrianctn, 10-28-2009, 04:29 AM

Quote:

Originally Posted by Toolz77

We have 20 boxes there, well over 6 hours down already without an update. Good night to take time off and not answer your customers

Hi Toolz77,

You have quite alot of boxes :-). I guess Jelle made you a very good offer.

Are you running a hosting business ? I can't imagine what would one do with 20 boxes .
Posted by Unixas, 10-28-2009, 04:35 AM
2 boxes of 3 started responding. But speed are whery slow... And with packet looses, maybe they still configuring routers, switches or etc... Uch
Posted by adrianctn, 10-28-2009, 04:45 AM

Quote:

Originally Posted by Unixas

2 boxes of 3 started responding. But speed are whery slow... And with packet looses, maybe they still configuring routers, switches or etc... Uch

Something is better than nothing, Unixas.

Just got an answer from Jelle on Skype. He is hard at work.

I didn't bother him with questions so he can take his time to resolve the problems.
Posted by Santema, 10-28-2009, 05:56 AM
I3D moved everything to a new datacenter without letting anyone know, customers and even the provider where they had services didn't know until last night.
Posted by adrianctn, 10-28-2009, 05:59 AM
Uhm.....I3D ?

Aren't I3D and Serverboost two different companies ?

As I understand they share(d) a provider called WeDare.
Posted by Santema, 10-28-2009, 06:02 AM
As far as i know serverboost is an I3D customer/reseller.

Their IP:

Quote:

route: 213.163.64.0/19
descr: InterActive 3D network
origin: AS49544
mnt-by: MNT-I3D
source: RIPE # Filtered

Posted by adrianctn, 10-28-2009, 06:08 AM
Santema,

It seems you are correct.

I guess that this means that there are I3D customers that are offline right now also.

Strangely, I don't see any of them posting on WHT.

What else can you tell us ?

Thanks !
Posted by Santema, 10-28-2009, 06:10 AM
Nothing else www.i3d.nl for some info.
Posted by adrianctn, 10-28-2009, 06:17 AM

Quote:

Originally Posted by Santema

As far as i know serverboost is an I3D customer/reseller.

Their IP:

One question,

How did you get that information about their IP address ?

I am unable to discover it.

Thanks !
Posted by Santema, 10-28-2009, 06:20 AM
Serverboost.nl -> 213.163.85.36

Ripe whois -> http://www.db.ripe.net/whois?form_ty...x=8&submit.y=7

On the bottom, route information . I'm not sure if they only have own servers, i thought they also resell i3d dedicated server, but again, i'm not sure about it.
Posted by adrianctn, 10-28-2009, 07:14 AM
As an update, it seems that my server is back up.

I've been talking with Jelle on Skype, he told me that it all got delayed because of some issues with WeDare.

Hopefully, it will all be well.
Posted by Unixas, 10-28-2009, 08:22 AM
My boxes up and running.
Posted by Unixas, 10-28-2009, 08:41 AM

Quote:

Originally Posted by Santema

I3D moved everything to a new datacenter without letting anyone know, customers and even the provider where they had services didn't know until last night.

We got mail 2-3 weeks ago. And same day in morning when moving was scheduled.