is Eirca.net down?

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Posted by cybernet, 11-03-2009, 09:03 PM
Hi

I can't access Eirca.net or its genius portal.

C:\...PC>ping eirca.net
Ping request could not find host eirca.net. Please check the name and try again.

I did not get any email of scheduled maintenance either.

Is the site down or is it only me?
http://www.hyperspin.com/quicktest.p...=318449&r=7735

I can't open a ticket or send email or contact via phone (phone not working)

Is there anybody who can access Eirca.net? Can any eirca.net client contact it's tech support and inform them corp1 server is down?

Thanks in advance.

Paddy
Posted by db09, 11-03-2009, 09:16 PM
It seems to be down from most locations:

http://host-tracker.com/check_res_ajx/3629149-0/
Posted by The-Pixel, 11-03-2009, 09:16 PM
Yes, it's down for me and I'm in Iowa.
Posted by cybernet, 11-03-2009, 09:26 PM
Thanks db09 and The-Pixel for quick reply. So it is not just me but my sites with them still down.

It is really bad that I can't reach them via email or their tech support portal or phone.

Have contacted Simon via this forum but since he may be busy with family matter not sure who is incharge. and How to reach them?

Is there anybody who is Eirca client and can reach tech support please alert Eirca on my behalf abt corp1 server down.

Many thanks in adavance.

Regards
Paddy
Posted by The-Pixel, 11-03-2009, 09:30 PM

Quote:

Originally Posted by cybernet

Thanks db09 and The-Pixel for quick reply. So it is not just me but my sites with them still down.

It is really bad that I can't reach them via email or their tech support portal or phone.

Have contacted Simon via this forum but since he may be busy with family matter not sure who is incharge. and How to reach them?

Is there anybody who is Eirca client and can reach tech support please alert Eirca on my behalf abt corp1 server down.

Many thanks in adavance.

Regards
Paddy

Your welcome for the quick response. I have no knowledge about this company so as far as contact information I'm sorry I'm not more helpful. I know alot of web hosting companies have a Twitter which they update when having hardware or technical issues. Do you know if this company has a Twitter? Also, does the company normally have issues with downtime?
Posted by the_pm, 11-03-2009, 09:42 PM
Moved to Outages. Remember folks:

"This forum is provided to discuss current outage issues and to allow a way for customers and providers to communicate."
Posted by cybernet, 11-03-2009, 09:44 PM
Hi The-Pixel

Although I can see a link as http://twitter.com/eirca, I am getting error - Twitter is over capacity.
Too many tweets! Please wait a moment and try again.

To be very honest I am with Eirca for so many years now (7 or 8 hmm case of 7 year itch???) and have found Simon very helpful and Eirca as top class provider and I know it is no joke running 100% perfect hosting company, I am very happy to say till mid of 2009 Eirca has been simply superb of the company. But from mid 2009 the communication problem has snowballed as one can see from the various posts on this forum about Eirca. Still I would say downtime has been minimum. But when the site is down and one can't contact Eirca, it is perfect time to panic.

In last few months I have moved many of my demanding clients to other hosting provider but still have many with Eirca. Since Eirca has provided many wonderful years of service, I want to give them a chance as Simon has again and again explained here on this forum to improve on it.

I hope someone at Eirca is working on the problem and resolve it soon.
Posted by cybernet, 11-03-2009, 09:49 PM
Thanks the_pm. Sorry about that.
Posted by the_pm, 11-03-2009, 09:53 PM

Quote:

Originally Posted by cybernet

Thanks the_pm. Sorry about that.

No problem at all Most threads in this forum get moved here by a moderator. The reminder I posted wasn't for you. It was for the people who will post in this thread in the future, that's all.
Posted by Brian-de-vie, 11-03-2009, 10:16 PM
Erica.net seems live to me,

Sept 1 news is
Here: http://eirca.net/media/news/2009/eir...-splitsale.php
Posted by cybernet, 11-03-2009, 10:32 PM
Yes, it is up now!!!
Posted by the_pm, 11-03-2009, 11:16 PM
Great! </thread>