Gigenets own website down?

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > Gigenets own website down?

Posted by Amitz, 11-12-2009, 08:29 AM
Hi there,

is it just me or is gigenet.com as well as manage.gigenet.com down? Cannot reach it during the last 10mins...

The server I have with them is perfectly up and fast responding. So it does not seem to be a general problem in their DC.

Thanks for your feedback!

-Amitz
Posted by jackpx, 11-12-2009, 08:49 AM
yes, is down
Posted by Amitz, 11-12-2009, 08:57 AM
Thank you for confirming this!

support.gigenet.com seems to work by the way.
Posted by Thomas, 11-12-2009, 09:12 AM
Down here also!

Support does work, though..
Posted by TheServerExperts, 11-12-2009, 09:29 AM
Looks down for me from 13 server location test,

http://monitor.theserverexperts.com/...=320820&r=5806
Posted by XFactorServers, 11-12-2009, 09:36 AM
Down here but all our machines are up which is fine.
Posted by yajur, 11-12-2009, 10:14 AM
ya it down from my end too
Posted by keserhosting, 11-12-2009, 10:29 AM
Yes gigenet.com even it's down here. But https://support.gigenet.com/ is working fine at my end.
Posted by tetrahost, 11-12-2009, 10:55 AM
im not able to access there main site as well
Posted by Amitz, 11-12-2009, 11:37 AM
Wow... Quite a long time already!
It is good that the support site and customers servers are not affected (at least mine is running perfectly fine), but I wonder what is going on. *Suspense*
Posted by SenseiSteve, 11-12-2009, 12:19 PM
Down here as well http://downforeveryoneorjustme.com/gigenet.com
Posted by eSited, 11-12-2009, 12:25 PM
They are having some infrastructure problems that hosts the main site
Posted by B r a n d o n, 11-12-2009, 01:12 PM
Thought they were putting their site on their own cloud? Or soon supposedly.
Posted by relichost, 11-12-2009, 05:31 PM
When I contacted them they just told me it was emergency maintainence. must be serious to take the site down for this long.... was looking to place an order with them also..
Posted by lockbull, 11-12-2009, 05:52 PM
The support site appears to be hosted at Softlayer Dallas...
Posted by N|Kitmitto, 11-12-2009, 06:48 PM

Quote:

Originally Posted by nowiresltd

When I contacted them they just told me it was emergency maintainence. must be serious to take the site down for this long.... was looking to place an order with them also..

Wait until it comes back up or dial (800) 561-2656 #1

It is worth it!

@lockbull - it is a common practice for companies to host their website at a different provider other than their own network to ensure communication with their clients in case anything does happen to their infrastructure.
Posted by XFactorServers, 11-12-2009, 07:46 PM

Quote:

Originally Posted by DHD-Nick

Wait until it comes back up or dial (800) 561-2656 #1

It is worth it!

@lockbull - it is a common practice for companies to host their website at a different provider other than their own network to ensure communication with their clients in case anything does happen to their infrastructure.

Silly to call them. Its just there site... not the end of the world.
Posted by N|Kitmitto, 11-12-2009, 11:08 PM

Quote:

Originally Posted by XFactorServers

Silly to call them. Its just there site... not the end of the world.

That's the sales line for the guy who wanted to buy a server.