hivelocity.net down?

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Posted by unable2stay, 02-27-2010, 03:43 AM
Hey,

Is anyone having problems with hivelocity.net?

We have a server down there and their website isn't loading, responding to ping either.
Posted by twhiting9275, 02-27-2010, 03:48 AM
Scheduled (if you could call it that) maintenance. This was sent out Thursday

Quote:

Dear Valued Hivelocity Customer,

Attention:
------------------------------
We have scheduled a maintenance window for Friday Night / Saturday Morning.

Maintenance Window:
------------------------------
12:00 am- 2:00 am (EST) 2/27/10 Friday night at midnight/ Saturday early morning.

Reason for Maintenance:
-------------------------------
Distribution layer network upgrade.

Summary:
------------------------------
You are receiving this email because we are making modifications to the network segment where your server is located. We are adding additional core network devices and upgrading our distribution layer. This will give us added capabilities of private tagged Vlans and private Gigabit backup LANs. Downtime will be limited to about 30 minutes.

It looks like they're a bit out of their window, but maybe they got started late. Wouldn't surprise me in the least, knowing the competency level of their staff.
Posted by Daniel15, 02-27-2010, 03:55 AM
Indeed, the maintenance should have been finished by now though... Wonder if some problems came up or something.
Posted by Sevy, 02-27-2010, 03:59 AM
From my 3rd party monitoring server they started at midnight, so yes they are out of they'r window. But I'm pretty sure they have a good reason for this, since they are very professional.
Posted by unable2stay, 02-27-2010, 04:03 AM
Seems to be back now. Thanks for the replies peoples.

Any word on why it was late?
Posted by mpkapadia, 02-27-2010, 04:07 AM
it just came back online.
Posted by twhiting9275, 02-27-2010, 04:16 AM

Quote:

Originally Posted by Sevy

I'm pretty sure they have a good reason for this, since they are very professional.

If you'd call their services professional, you really need to expand your horizons

They haven't really had any downtime though (today) up until the past hour, everything I've noticed has been since 1am CST
<edit>
Still down from here, so they're not done yet.
Posted by Daniel15, 02-27-2010, 04:33 AM

Quote:

Originally Posted by unable2stay

Seems to be back now. Thanks for the replies peoples.

Their site is back, however my server is still down.

Edit: Getting some really odd traceroutes:

PHP Code:

Tracing route to ns1.dan.cx [66.232.109.159] over a maximum of 30 hops: 1 <1 ms 1 ms 1 ms adsl.d15.biz [10.0.0.1] 2 15 ms 13 ms 13 ms 10.20.21.105 3 15 ms 14 ms 30 ms nme-nxg-wal-csw1-vlan-1.tpgi.com.au [220.245.179.193] 4 13 ms 14 ms 14 ms nme-nxg-wal-crt2-port-channel-5.tpgi.com.au [202.7.162.69] 5 27 ms 27 ms 26 ms syd-nxg-men-crt2-ge-5-0-0.tpgi.com.au [202.7.171.137] 6 168 ms 175 ms 178 ms 66.193.45.5 7 246 ms 246 ms 247 ms 66.192.247.164 8 308 ms 269 ms 370 ms tr4.core01.hivelocity.net [69.46.31.70] 9 * * * Request timed out. 10 * * * Request timed out. 11 271 ms 290 ms * 66.232.109.159 12 * * * Request timed out. 13 * 259 ms * 66.232.109.159 14 * * * Request timed out. 15 * * * Request timed out. 16 * * 260 ms 66.232.109.159 17 * 259 ms * 66.232.109.159 18 * * * Request timed out. 19 * * * Request timed out. 20 264 ms 280 ms * 66.232.109.159

And my site's back but loading at about 500 bytes per second... O_O
Posted by twhiting9275, 02-27-2010, 04:41 AM
If you're still down, try rebooting your server, seemed to get mine back up.

I know, odd response, but hey, either rebooting the server magically brought it back, or it was just a coincidence that it was back up within 15 minutes.
Posted by Daniel15, 02-27-2010, 04:45 AM
I can't even get to my server via SSH, it keeps timing out. I'll just wait it out and see if it fixes itself.
Posted by eng2all, 02-27-2010, 09:16 AM
hello

hivelocity down from more than 6 hours

we wait to our server work agine

i hope it not lose the data like happen before
Posted by net, 02-27-2010, 09:34 AM
Their site is up.

So, it can be that it is your server only. You need to contact them.
Posted by HivelocityGM, 02-27-2010, 09:35 AM
We did have a scheduled maintenance window last night. This was the 3rd and final phase of some network upgrades we were completing. An email was sent Thursday to any customers that would be affected. A copy of that email was posted on our forum Thursday as well. I apologize that the final phase went longer than expected, we started a bit later than expected. It is complete and all services should be back to normal.
Posted by eng2all, 02-27-2010, 09:39 AM
Maintenance Window:
------------------------------
12:00 am- 2:00 am (EST) 2/27/10 Friday night at midnight/ Saturday early morning.