CoreISP Down?

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Posted by unhappy_, 04-02-2010, 03:36 AM
I've been trying to contact CoreISP for several days now, and I don't get any response. In the meantime, my server has been offline for almost 2 whole weeks, giving me a damage of 3000,- and counting (note; euro's so not dollars.....).

Liroy isn't responding to any text messages, phone calls, e-mails or MSN messages.

Is CoreISP down?
Posted by Outlaw Web Master, 04-02-2010, 08:42 AM
coreisp's not down.

try emailing liroy@dedicatedbox.us or support@dedicatedbox.us

or try the ticket system http://dedicatedbox.us/

i've got a server with them and it's fine for me. 100% uptime.

i'll point him towards this post.

cheers
owm
Posted by DedicatedBox, 04-02-2010, 08:52 AM
Hello,

if you are trying to contact me by MSN or txt messaging or direct email it can indeed be that you havent had a reply. I have been way to busy.
We do not have a support center for nothing.

As I do not see any tickets related to a server being down, especially not for 2 weeks, please do immedieately open a support ticket.

I think I know who you are though, so please do open up a support ticket immedieately or contact me per txt messaging between 4 ~ 6PM GMT+1 today.
Best is still to open up a support ticket.... It's what it is there for.

Thank you.
Posted by Outlaw Web Master, 04-02-2010, 09:02 AM
there you go "unhappy"

sent a ticket using the support and 10 minutes later there's a reply.

owm
Posted by unhappy_, 04-07-2010, 03:56 AM

Quote:

Originally Posted by DedicatedBox

Hello,

if you are trying to contact me by MSN or txt messaging or direct email it can indeed be that you havent had a reply. I have been way to busy.
We do not have a support center for nothing.

As I do not see any tickets related to a server being down, especially not for 2 weeks, please do immedieately open a support ticket.

I think I know who you are though, so please do open up a support ticket immedieately or contact me per txt messaging between 4 ~ 6PM GMT+1 today.
Best is still to open up a support ticket.... It's what it is there for.

Thank you.

I think you indeed know who I am. I've been busy as well, just read your response. I'll text-message you between 4 and 6 GMT+1 today.

I can't use the ticket-center because I don't have any login credentials. Any credentials I could have in my mail, are on my server which is offline..