Whole Burstnet down?

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Posted by Ruchirablog, 04-27-2010, 04:36 AM
I have a vps with burstnet and its down and i cant access any of site hosted by burst.net also their main site and support pages all down.
Any info about this?
Posted by TimothyH, 04-27-2010, 06:31 AM
They seem to be online now. It appears to have just been a temporary issue.
Posted by Ruchirablog, 04-27-2010, 06:48 AM
yes its online now. It was out twice today for about 5~10 minutes
Posted by BurstNET_CSM, 04-27-2010, 04:53 PM
At no point was BurstNET down last night. More than likely, the client's ISP or some hop along the way was having issues.

TO the OP: did you open a ticket with us when you got back online?
Posted by M Bacon, 04-27-2010, 10:37 PM
Uptime seems extremely better thanks to the network upgrade perfermed a bit back.

http://uptime.besthostratings.com/vi...t_technologies

I would highly recommend this site before posting.

http://downforeveryoneorjustme.com/
Posted by Ruchirablog, 04-28-2010, 12:39 AM

Quote:

Originally Posted by BurstNET_CSM

At no point was BurstNET down last night. More than likely, the client's ISP or some hop along the way was having issues.

TO the OP: did you open a ticket with us when you got back online?

Yes I was opened a ticket but closed it when you got back online!
Posted by BurstNET_CSM, 04-28-2010, 07:57 AM

Quote:

Originally Posted by Ruchirablog

Yes I was opened a ticket but closed it when you got back online!

Replace "you got back online" with "when I was able to connect again".

We have over 10000 active servers. Don't you think that if we were down for five minutes last night we'd have a Lot more tickets... Or at least two?

Again, the problem was on your end.

The next time it happens to you, do a traceroute and then attach it to a ticket to us.

Thanks.
Posted by Ruchirablog, 04-28-2010, 08:36 AM
Yeah it should be. I recently noticed that undersea cable interruption is the problem to all of these. http://www.ciol.com/Technology/Netwo...-hit/135399/0/