Spry Gone Rogue

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Posted by friend_al_23, 07-01-2010, 06:08 AM
Here's the news with Spry. Spry recently been acquired by a new owner. They've been transitioning all accounts to their Boston server while the old location will shutdown.

As I look around through several review, forums, and directory sites. It seem we are not alone when it comes to Spry going rogue.

On personal experience, we haven't seen any sites in our VPS account since last week. We've already lost thousands of money from them. Tried contacting support with original ticket being left on stale, creating new tickets only getting merged. In short, no response.

Then just several hours ago, we found out that this will continue on until around July 15. It seems that all accounts are being use to create some sort of experiment and unfortunately for us, we are one of their victims.

With the new management's eagerness to move, everyday they are now losing customers and being sued by some.

Has anyone else experience lagging issues with Spry?
Posted by WireNine, 07-02-2010, 12:47 AM

Quote:

We've already lost thousands of money from them.

Hopefully you did have backups. Find a new provider, it's tragic but most acquisitions don't turn out so bright.
Posted by preinheimer, 07-17-2010, 11:10 AM
We had two accounts with spry as well. I received emails about the first machine being migrated, my replies to which went un-answered. I received no notice about the second transition (my first notification was Nagios letting me know the machine had gone offline) and support was un-apologetic.

We're working right now to migrate everything off their system to new hosting providers in New York and Boston.
Posted by DaveMX, 08-11-2010, 10:27 PM
I'm still online but can't login into my account. So, as I read maybe my site has not being moved yet. I'm trying to contact Support but there's no answer. I loved Spry before this.. Do you recomend another VPS hosting company?
Posted by The Universes, 08-12-2010, 03:45 AM
Spry/VPSLink was bought by Endurance International Group several months ago. I personally know of many VPSLink users who went through headaches during the forced migration (from Seattle and NYC to Endurance's Boston DC).

EIG's reputation speaks for itself, just search WHT if in doubt.

I believe as of now, most if not all VPSLink users were already migrated to Boston. All of my VPS with VPSlink was indeed migrated about 1-2 months ago and I had about a nice 12+ hour downtime during the migration. [Luckily I knew about this and wasn't using the VPS for anything]
I take it they've moved onto migrating all the Spry customers.