2HOST down?

Portal Home > Knowledgebase > Industry Announcements > Web Hosting Main Forums > Providers and Network Outages and Updates > 2HOST down?

Posted by ChampDomains, 07-13-2010, 03:23 PM
I have a VPS with 2HOST and am unable to load my websites and the SolusVM control panel is not loading either. Anyone else?
Posted by backtogeek, 07-13-2010, 03:29 PM
Ah I just made another post, yes my server and CP is down.

try doing a tracert to your VPS mine is hitting 30 uops then stopping and a tracert to my CP gets there but with 1044ms responce time.

Due to the hop count I am wondering if its a routing issue but if your in Toronto I would not expect it the hop count to be as high as mine.
Posted by backtogeek, 07-13-2010, 03:39 PM
Hello,

Thank you for your email.

We are currently experiencing a DDOS and engineers are on site working on this as we speak.

Let me know if there is anything else I may help you with.

Best regards,

Tom Croiden
----------------------------------------------
Ticket ID: #339386
Subject: SERVER DOWN
Status: Answered
Posted by backtogeek, 07-13-2010, 04:03 PM
You know, paerhaps im being a bit unforgiving here, but I do suspect alot of providers claim DDOS when they are just having technical issues.

for example surley you would launch an attack on the main site?

or is it more likley that one of there customers is getting DDOS'ed and its bringin down the gateway?
Posted by backtogeek, 07-13-2010, 07:12 PM
Back up but slow
Posted by cybugs, 07-16-2010, 09:15 AM
My vps on 2host never come up, its been two days, and I have been sent them ticket over than 24Hour and No reply at all. I can see my vps showing online but I unable to login via ssh or even ping my IP address.
Posted by RackVM-Jake, 07-16-2010, 09:22 AM
Tried emailing them?
Posted by cybugs, 07-16-2010, 09:35 AM
I did, and still no response.
I just pay my invoice for 2nd month less than a week, can I dispute my payment on PP?
Posted by RackVM-Jake, 07-16-2010, 09:37 AM
Of course, If you're not happy with the service get your money back and move onto another host. It's unlucky your VPS has been down for so long.
Posted by cybugs, 07-16-2010, 09:42 AM
ough hm.. better I try to distpute my money back.. before my vps get up but with slow connecton like backtogeek's vps

thanks Jake,
Posted by RackVM-Jake, 07-16-2010, 09:46 AM
Your welcome
Posted by habs, 07-16-2010, 10:05 AM
I've submit ticket for 2host and it's been 2 days without answer!
I can't access my server through SSH! I need help soon!

Ticket number: 392704
Posted by backtogeek, 07-16-2010, 10:14 AM
hmm, i think you might have a different issue with your VPS mine was slow for about an hour after I made my post but its totaly fine now and is running like a charm.

I got a responce by sending a new ticket every 30 minutes saying "server still down"
Posted by habs, 07-16-2010, 06:50 PM
really? they answer your ticket?? how pity i am.. they didn't reply any of my tickets..

i have the same problem like cybugs..

btw,

@cybugs
paypal close my dispute immediately as they didn't protect buyer with intangible product/service. Useless
Posted by ChampDomains, 07-26-2010, 04:21 PM
Down again? Really?
Posted by quantumphysics, 07-26-2010, 04:50 PM
Anyone else having issues right now?

2host has been just fine until yesterday, then this.
Posted by ChampDomains, 07-26-2010, 04:52 PM
Yes, I got bombed by Pingdom as well.
Posted by quad3datwork, 07-26-2010, 05:31 PM
Yes, I'm having intermittent problems as well. There were times I was able to SSH in and uptime check out fine.

Probably they getting DDoS again.