DedicatedNOW Down Again?

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Posted by robvelton, 08-24-2010, 03:54 PM
Can not get to both of my servers.
Posted by Rus Foster, 08-24-2010, 03:55 PM
Same here.
Posted by robvelton, 08-24-2010, 04:00 PM
Well dammit. 2 times in 2 days... not good.
Posted by Dougy, 08-24-2010, 04:01 PM
I have an update.. stand by..
Posted by jayglate, 08-24-2010, 04:01 PM
One of our routing stacks is having some issues, we are working on fixing it ASAP. We will keep you updated.
Posted by jayglate, 08-24-2010, 04:03 PM
We are now backup.
Posted by robvelton, 08-24-2010, 04:06 PM
My servers are still down. I guess they are coming up slowly?
Posted by Dougy, 08-24-2010, 04:08 PM

Quote:

Originally Posted by robvelton

My servers are still down. I guess they are coming up slowly?

Please contact our support department via our helpdesk if your servers are still down , https://support.dedicatednow.com/
Posted by AlexAT, 08-24-2010, 04:15 PM
I already contacted your support department.
But server still down
Posted by jayglate, 08-24-2010, 04:17 PM

Quote:

Originally Posted by AlexAT

I already contacted your support department.
But server still down

PM me or dougy with our ticket # and we will address it right away.
Posted by robvelton, 08-24-2010, 04:22 PM
If I could PM, I would send you my ticket...
Posted by MikeTrike, 08-24-2010, 04:24 PM
Quote:

Originally Posted by robvelton

If I could PM, I would send you my ticket...

You may have also noticed he has his email address on his signature.
Code:
Jason Silverglate jason [.at.] fortressitx.com
Posted by Dougy, 08-24-2010, 04:25 PM

Quote:

Originally Posted by robvelton

If I could PM, I would send you my ticket...

Are you comfortable with giving out the ticket number here? If not, try shooting Jay an email from the email in his signature.

I want to make sure you are up as soon as possible.
Posted by AlexAT, 08-24-2010, 04:35 PM
Strange that you can't find my ticket.
It's name "Server not pingable".

Ticket number is 1314016.
Down for 45 minutes already.
Pls help.

Thank you!
Posted by AlexAT, 08-24-2010, 04:47 PM
It's up now.
Thank you!