BurstNET Planned Network Maintenance/Upgrade

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Posted by DamienSB, 09-23-2010, 05:55 PM
BurstNET® Network Engineers will be performing upgrades/maintenance on several of there aggregate switches in there Scranton facility over the next two weeks. These upgrades are part of our planned network capacity upgrade that is expected to be completed by mid-October.

The upgrade/maintenance schedule is as follows:

Thursday, September 23rd, 10PM12AM EST - (2) 10-minute outages for each of the following devices:
AGG01.SCTN01.HOSTNOC.NET
AGG02.SCTN01.HOSTNOC.NET

Thursday, September 30th, 10PM12AM EST (1) 20-minute and (1) 10-minute outage for each of the following devices
AGG03.SCTN01.HOSTNOC.NET
AGG04.SCTN01.HOSTNOC.NET

During these maintenance windows, users may see brief outages and periods of latency.
Posted by refreshed, 09-23-2010, 08:01 PM
Any chance it's happening right now 8PM EST? I'm getting hardcore packet loss.
Posted by DamienSB, 09-23-2010, 08:42 PM
You should contact BurstNET support. My server(s) on agg02 are fine. Which one is yours on? (use tracert to find out)
Posted by JayCTN, 09-24-2010, 12:15 AM
Just curious where you found this notice?
Posted by RobM, 09-24-2010, 02:03 AM

Quote:

Originally Posted by JayCTN

Just curious where you found this notice?

It was email to clients days ago and also posted in there forum under General Information/Announcements -> Service Advisory
-> [09/23/2010 and 09/30/2010] Network Maintenance/Upgrade Advisory
Posted by DamienSB, 09-24-2010, 04:54 AM
i never got the email. however i found it in the forums by chance.
Posted by JayCTN, 09-24-2010, 09:18 AM

Quote:

Originally Posted by RobM

It was email to clients days ago and also posted in there forum under General Information/Announcements -> Service Advisory
-> [09/23/2010 and 09/30/2010] Network Maintenance/Upgrade Advisory

Any chance you could post a copy of the email? I didn't get it.

I did find their post on the forum, posted ~30 hours before a 'planned' maintenance window, with the wrong time posted on it.
Posted by Interix, 09-24-2010, 11:37 AM

Quote:

Originally Posted by JayCTN

Any chance you could post a copy of the email? I didn't get it.

I did find their post on the forum, posted ~30 hours before a 'planned' maintenance window, with the wrong time posted on it.

Quote:

BURSTNET® Network Maintenance/Upgrade Advisory

BurstNET® Network Mailing List Members;

BurstNET® Network Engineering will be performing upgrades/maintenance on several of our aggregate switches in our Scranton facility over the next two weeks. These upgrades are part of our planned network capacity upgrade that is expected to be completed by mid-October.

The upgrade/maintenance schedule is as follows:

Thursday, September 23rd, 10PM–12AM EST - (2) 10-minute outages for each of the following devices:
AGG01.SCTN01.HOSTNOC.NET
AGG02.SCTN01.HOSTNOC.NET

Thursday, September 30th, 10PM–12AM EST – (1) 20-minute and (1) 10-minute outage for each of the following devices
AGG03.SCTN01.HOSTNOC.NET
AGG04.SCTN01.HOSTNOC.NET

During these maintenance windows, users may see brief outages and periods of latency. Our intent is to have these upgrades completed as quickly as possible with minimal impact to our customers.

We thank you for your patience and understanding with this necessary maintenance, as well as for your continued business!

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