Staminus.net down?

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Posted by styx, 10-27-2010, 01:12 AM
Im getting 1 hour and 25 minutes downtime and counting in my zabbix monitoring system on my staminus server. Their main website and billing portal are unaccessible.
Does anyone have any update on the situation lately?
Posted by xxkylexx, 10-27-2010, 01:21 AM
down for me as well.
Posted by styx, 10-27-2010, 01:54 AM
So... Total of 1 hour, 54 minutes and 13 seconds downtime. In such cases provider should send out some information. Will see what happens in Staminus case.
After i started monitoring my staminus server im constantly getting 2-5 minute network outages 2-3 times a month.
October stats show
October 20th - 2 min 5 secs downtime.
October 27th - 1 hour, 54 min and 13 secs downtime.
Posted by xxkylexx, 10-27-2010, 08:34 AM

Quote:

Dear Staminus Customer,

At approximately 20:50 PDT, the Staminus Communications network began experiencing problems. We began diagnosing the issue immediately. Due to the complexity of the problem, diagnosis took some time. Once the root cause was determined at approximately 22:45, the issue was resolved within several minutes.

We sincerely apologize for this outage. We are taking active steps to prevent this from happening again. These steps will be implemented immediately and provide a permanent solution to this issue.

We understand that you put your trust with Staminus, and we wish to reassure you that we take network stability very seriously. Furthermore, we will gladly uphold the terms in our service level agreement and provide credit for the outage. To take advantage, simply visit https://clients.staminus.net and open a ticket with subject line matching the subject of this email.

Thank you for your patronage.

Sincerely,
Staminus Communications Network Operations
866-323-8306 (+1-949-202-5305)

Got this from them this morning.