Issues with node07 on buyvm.net?

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Posted by ntrantham, 10-30-2010, 11:04 PM
I have only had a VPS with them since 9/20 and have had some weird issues with the VPS.

I have a site (wordpress site) running on this VPS and a VPS hosted through GigeVPS. I use a rsync script to keep files in sync and MySQL replication for the DB. I round robin the two host's in DNS.

The problem I have is the VPS on node07 is extremely slow responding almost all the time.

My VPS is not using a ton of resources, less then 300MB of memory and less then 2.0GB of disk space, and very little CPU. (only two wordpress sites up and running right now.)

My trial account through webmetrics.com reports the BuyVM VPS times out almost once a day, and then sometimes it goes into a fit, like tonight, and times out 3 or 4 times an hour all night long.

When using firefox with YSlow I can see that the BuyVM VPS takes almost twice as long to load as the GigeVPS VPS. (Even though it is the same exact web content.) And on occassion will time out.

I have another VPS through BuyVM.net (the $15 a year one) running webmin and acting as a DNS server. Even the webmin status monitors which simply pull an HTTP Head will time out when hitting the BuyVM VPS.

I came across this blog entry regarding BuyVM node07:
http // www hostgatorcouponcodex com/blog/buyvm-review-choose-them-at-your-own-risk/
(sorry can't post links yet...)

I opened a ticket with them just prior to posting here.

Has anyone else had issues with slow response from BuyVM?

Should I just get a different VPS provider?
Posted by quantumphysics, 10-30-2010, 11:05 PM
Have you asked them to move you or something?

Fran's posted a few times on node6/7 issues: http://www.webhostingtalk.com/showpo...9&postcount=35
Posted by ntrantham, 10-30-2010, 11:07 PM
Well I just got a response from my ticket, I am being migrated to a new host due to the performance issues.

Hopefully it was just something on node07.
Posted by ntrantham, 10-30-2010, 11:12 PM
quantumphysics

Thanks... I had searched but could not find anything (but I had searched using "node07")

They replied to my ticket stating the VPS is being moved to a new node. Like I stated before, hopefully this will resolve the issue.
Posted by Deroba, 10-30-2010, 11:21 PM
Let's hope it's just the node and you slow timing is fixed, let us know how it goes
Posted by DeltaAnime, 10-30-2010, 11:25 PM
What's your ticket ID?

Node06/07 are the only ones with any sort of issues. It's possible the webmin one is running out of RAM if it's a $15/y. Are you on a 32bit OS?

Thanks!

Fran
Posted by ntrantham, 10-30-2010, 11:42 PM
Fran (DeltaAnime)

Ticket ID 519958

The $15 a year one is fine. The only issue I have is with the the VPS on node07.

Like I stated above, it just seems to all of a sudden get extremely slow to respond, sometimes it will even start timing out. It times out to the HTTP HEAD requests from my webmin monitor (even when the monitor is run locally) constantly. Even when the webmin HTTP HEAD request reports the HTTP site down it is actually still up and serving, just really slow. With the webmetrics.com reports I have seen it start timing out to full HTTP requests only on occassion, but when it does it will do so repeatively for a few hours and then start responding just fine again.

Once tonight, before I opened the ticket or this thread, even webmin timed out on me. So I logged into the console and noticed that the console was reporting the VPS as offline. (refreshed Webmin and it came up, console still showed the VPS as offline.) That is what caused me to go ahead and open the support ticket.

The $15 a year VPS (on node10) has webmin just for management and only runs DNS, webmin, and the status monitors. It responds and runs great, no issues at all...

I just double checked and it looks like I was migrated to node11.

On the thread that quantumphysics linked to, you stated that node11 was one of the problem childs (but had been fixed.) May I ask what the problem with it was, and has it been fully resolved since I am now on it?

And BTW, the control panel still shows my VPS as offline even though it is up and running and I can connect to webmin and SSH.

(Webmin is much snappier now...)

I have read through the thread that quantumphysics linked to. So, again, I am hoping it is just node07 and once migrated everything will be ok.
Posted by ntrantham, 10-30-2010, 11:45 PM
I guess I saw it wrong, or was migrated twice, I am now on node17.

Console still shows VPS as offline even though it is up, can access webmin and ssh.

BTW,

Thanks for the quick response to the ticket and on here... It is late here and I am gonna call it a night, I will check back in the morning.

Thanks again...
Posted by DeltaAnime, 10-30-2010, 11:49 PM
a $15/y shouldn't be on node17 so double check. It's quite possible they grouped you into the group we shipped off to that one. At this point we've been reorganizing our first 5 nodes to split the plans into proper groups.

Node11 was a problem but has been fine since we did some adjustments. It has been fine all week w/o any load spikes or odd panics so we're happy about that.

When did it do this? Was it yesterday by chance or is it even doing it today? We had a user yesterday get a pretty huge flood, around ~2Gbit, that we caught and had nullrouted within a few minutes.

I'll have Anthony push me the ticket and i'll look after it Could you reply to the ticket with a website we can test the loading speeds of?

Thanks!

EDIT - After talking with Anthony, you were never on node10/11. It looks like he's doing a live migration on your setup right now so it will take a few to fully 'finish' (Better it take a bit longer than require you to be down I guess )

Francisco
Posted by ntrantham, 10-30-2010, 11:53 PM
Fran,
Sorry for the confusion, my $15 a year VPS is on node10. It is fine...

The other VPS (512MB plan) is now on node17. (Just refreshed my control panel, and it is showing the VPS as online now...)

I replied to the ticket with the website in questiong.

It is a wordpress site that the main URL is roundrobin'ed between two VPS'. I created two additional A records to hit each VPS individually so that I could
test individual server performance. I included all three URL's in the ticket response.

now, bed time for me... thanks for the assistance.
Posted by ntrantham, 10-31-2010, 10:40 AM
The VPS has been migrated to a new node, node17.

So far it does seem to have a much better response. I will know for sure over the next few days as I monitor it.

Fran, again thanks for the quick responses. I have closed the support ticket. Please tell Anthony thanks as well.
Posted by Katatonic, 11-02-2010, 10:11 PM
Node 6 and 7 should be fixed as well. Their techie was in the data center yesterday for most of the day.
Posted by DeltaAnime, 11-02-2010, 10:43 PM
Sure was

As far as we've seen so far, the change has helped lower loads and general 'oddness' in these two nodes.

We've also added some Windows stock to our vps's with buyvm stock this coming week.

Thanks!

Francisco
Posted by DracH, 03-06-2011, 01:12 PM
sry for bump this but anyone have problem on node7 here? Thx
Posted by DeltaAnime, 03-06-2011, 03:59 PM

Quote:

Originally Posted by DracH

sry for bump this but anyone have problem on node7 here? Thx

This thread is related to the old node07. At this point we simply reused the digit to make it cleaner in our solus database A few of my staff members have OCD and want things in order w/ matching ID's, etc.

Francisco