Limestone Latency

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Posted by dave - just199, 11-11-2010, 12:27 AM
We are seeing high latency and packet loss at Limestone networks tonight.

Start time: 10:50pm Eastern
Posted by SC-Daniel, 11-11-2010, 12:28 AM
Yep, same here... Major packet loss and high latency.

/me thinks the network is getting hit hard with a ddos
Posted by Karl, 11-11-2010, 12:30 AM
Same for me too, wonder what's going on.
Posted by dave - just199, 11-11-2010, 12:31 AM
I am sure they will have it cleaned up shortly but here are the numbers that we are seeing.

--- www.limestonenetworks.com ping statistics ---
24 packets transmitted, 11 received, 54% packet loss, time 23005ms
rtt min/avg/max/mdev = 233.719/234.423/236.187/0.716 ms
Posted by SC-Daniel, 11-11-2010, 12:43 AM
Looks like it may be starting to stabilize some... Latency beginning to drop every few ping cycles.

EDIT: spoke too soon... for a while there, the latency was about normal, but now it is back up there.
Posted by robbyhicks, 11-11-2010, 12:48 AM
I'm experiencing this as well. 50-70% packet loss I can't even login to submit a ticket!!

Update: Spoke with them on the phone, they know of the issue but don't know the cause yet.
Posted by Aeroz, 11-11-2010, 01:08 AM
Same here.
My normal ping is around 40-60, now 250-350.
Still with no staff response.
Posted by Karl, 11-11-2010, 09:19 AM
Has there been any contact from Limestone Networks yet?
Posted by dave - just199, 11-11-2010, 09:56 AM
Are you still having problems karl?
We stopped seeing outages last night around 12:30am Eastern

--- www.limestonenetworks.com ping statistics ---
25 packets transmitted, 25 received, 0% packet loss, time 23996ms
rtt min/avg/max/mdev = 20.098/30.540/50.847/10.964 ms
Posted by Karl, 11-11-2010, 09:57 AM
It's still pretty slow compared to what it was prior to the outage, my site loads in around 5 seconds. Still waiting for some contact, if any, from Limestone networks.
Posted by dave - just199, 11-11-2010, 09:59 AM
If I am not mistaken our route to limestone changed, I went and did a quick check and you are right things are slower although we haven't had any customer complaints "yet".
Posted by Karl, 11-11-2010, 10:00 AM
From what I've seen Limestone are pretty active here, it's strange how no one has yet commented on this.
Posted by dave - just199, 11-11-2010, 10:01 AM
I think we lost Telia last night.
Posted by Kyle - Limestone, 11-11-2010, 04:31 PM
Thank you all for your patience as we investigated this matter. Our Network Engineers have confirmed a network issue late last night. This caused latency throughout a portion of our network until mitigated at 11:10pm CST.

If you are experiencing continued latency issues or if you have any additional questions at all, please do not hesitate to open a ticket.

Quote:

Originally Posted by Dave - Just199

I think we lost Telia last night.

There have been no changes to our upstream carrier connections.
Posted by Karl, 11-11-2010, 06:48 PM

Quote:

Originally Posted by Kyle - Limestone

Thank you all for your patience as we investigated this matter. Our Network Engineers have confirmed a network issue late last night. This caused latency throughout a portion of our network until mitigated at 11:10pm CST.

If you are experiencing continued latency issues or if you have any additional questions at all, please do not hesitate to open a ticket.

There have been no changes to our upstream carrier connections.

Do you have anymore information about it so I can inform my customers what actually caused the latency?
Posted by Aeroz, 11-11-2010, 07:46 PM
All solved same night.
Posted by dave - just199, 11-13-2010, 08:00 PM
I agree with Karl here, I would like to know what happened. we like to log datacenter issues so that we can track recurring issues with our providers.