burst.net

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Posted by WebSiteHost, 12-18-2010, 06:06 AM
burst.net down?
Posted by tynman, 12-18-2010, 06:14 AM
They seem to be intermittent. At the moment they are back up.
Posted by JackDavies768, 12-18-2010, 08:12 AM
Seems up from here "Manchester, England"
Posted by F-DNS, 12-18-2010, 09:33 AM

Quote:

Originally Posted by WebSiteHost

burst.net down?

Our monitoring hasn't picked up any issues at any of the 3 BurstNET locations for the time you posted this. Can you be more specific? Did you try a tracert, http://downforeveryoneorjustme.com/ , any other tests before you posted this?

And which of BurstNET's 3 locations were you concerned with?
Posted by BurstJoeM, 12-18-2010, 10:14 AM
We are not aware of any issues this morning. Can you provide any details?
Posted by KMyers, 12-18-2010, 05:29 PM

Quote:

Originally Posted by BurstJoeM

We are not aware of any issues this morning. Can you provide any details?

Greetings,
I have seen a bit of packet loss over the past few days to a box and a few VPS's hosted at Burst. The issues seem to be short lived (1-2 minutes) but they are there. This is to the main PA Location if it helps. So far my customers have not reported anything but my alarms have gone off 2-10 times a day since the power issue on Thanksgiving.

I will contact the Burst support if they become to the point where my customers start reporting issues.

Posted by BurstJoeM, 12-18-2010, 05:36 PM

Quote:

Originally Posted by KDisk

Greetings,
I have seen a bit of packet loss over the past few days to a box and a few VPS's hosted at Burst. The issues seem to be short lived (1-2 minutes) but they are there. This is to the main PA Location if it helps. So far my customers have not reported anything but my alarms have gone off 2-10 times a day since the power issue on Thanksgiving.

I will contact the Burst support if they become to the point where my customers start reporting issues.

We had a problem with XO out of Philidelpha that affected two of our 10Gb circuits yesterday afternoon. However, this was resolved by 2:00AM this morning. There were two or three brief instances of latency and packetloss, depending on the path being taken. This did not impact our other carriers in Philidelphia or New York.

Please feel free to contact support if you see another issue.
Posted by KMyers, 12-18-2010, 05:40 PM

Quote:

Originally Posted by BurstJoeM

We had a problem with XO out of Philidelpha that affected two of our 10Gb circuits yesterday afternoon. However, this was resolved by 2:00AM this morning. There were two or three brief instances of latency and packetloss, depending on the path being taken. This did not impact our other carriers in Philidelphia or New York.

Please feel free to contact support if you see another issue.

Great to hear it was resolved, after reviewing my alerts, I did see quite a bit early this morning, so that may explain it

Just to confirm, I have not seen any hard downtime
Posted by hostforsell, 12-18-2010, 05:52 PM
We did not see any on our nodes but other clients of ours that have servers with burst seen this. But after it was fixed no other issues. Great to see it was fixed
Posted by mugo, 12-18-2010, 07:33 PM
Actually, there is still an ongoing issue with at least one VPS LA Node... 75-100% Packet loss, has been in issue for a few hours now.
Posted by infracom2005, 12-18-2010, 07:48 PM
100% Packet loss (datacenter LA)
Posted by F-DNS, 12-18-2010, 11:13 PM
My monitoring is showing LA as back to normal as of 2 hours 15 minutes ago.
Posted by mugo, 12-18-2010, 11:21 PM
Looks much better, not "normal", though...10-20% PL off and on. I can actually ssh into a machine. 85ms average pinging from their PA to LA.
Posted by F-DNS, 12-18-2010, 11:28 PM
It seems stable for us. This is from Scranton to LA too ....

50 packets transmitted, 50 received, 0% packet loss, time 49073ms
rtt min/avg/max/mdev = 80.542/80.838/81.508/0.471 ms

Have you opened a ticket?

(Not sure why this is in the outage section either )
Posted by mugo, 12-19-2010, 12:02 AM
Yep, had a ticket open all day. Yesterday traces were 20-30ms average, 50 was the wost I saw, now after it's "fixed", intermittent 10-20% PL, 80ms average. I see it dropping to 50-60ms ever so often, so they may be working on things.

Not sure why it's in the outages either...was the whole LA DC down or something? According to the answers I got, it was just the one node.
Posted by F-DNS, 12-19-2010, 05:37 AM

Quote:

Originally Posted by mugo

Not sure why it's in the outages either...was the whole LA DC down or something?

Well ours wasn't, so no

It all looks fine for us. Pings from PA:

BurstNET LA 80ms
RoadRunner LA 86ms
Hurricane Electric Fremont 87ms

So BurstNET wins
Posted by jacknoc, 12-19-2010, 08:05 AM
Down again...

13 86 ms 87 ms 87 ms te3-3.ccr01.phl01.atlas.cogentco.com [154.54.31.58]
14 85 ms 85 ms 85 ms te3-4.ccr01.phl03.atlas.cogentco.com [154.54.0.190]
15 91 ms 90 ms 90 ms 38.104.114.214
16 93 ms 90 ms 91 ms xe1-01.agg04.sctn01.hostnoc.net [96.9.191.10]
17 * * * Request timed out.
18 * * * Request timed out.
Posted by F-DNS, 12-19-2010, 08:30 AM
Fine for me for PA and LA

1 66-197-162-1.hostnoc.net (66.197.162.1) 0.429 ms 0.420 ms 0.445 ms
2 xe1-03.gwy01.sctn01.hostnoc.net (64.191.19.5) 0.388 ms 0.396 ms 1.103 ms
3 xe1-01.gwy01.laca01.hostnoc.net (96.9.191.78) 79.834 ms 79.837 ms 80.901 ms
4 ec0-64.1a0401.laca01.hostnoc.net (64.120.243.58) 80.930 ms 80.929 ms 80.927 ms

That looks like it might be something specific to your server or VPS. It's certainly not an outage.